H-2A Visa General Manager Jobs

Position Title: General Manager - Candlewood Suites

Position Summary:

The General manager is responsible for all aspects of operations at the hotel, day-to-day staff management and guests. He / She should be an ambassador for the brand and your hotel. Provide leadership and strategic planning to all departments in support of our service culture, maximized operations and guest satisfaction. Work very closely with the hotel owners and other stakeholders. Responsible for managing the hotel's management team (HOD's) and overall hotel targets to deliver an excellent guest experience. A General Manager would also be required to manage profitability and guest satisfaction measures.

GM Duties and Responsibilities:

• Oversee the operations functions of the hotel.
• Hold daily briefings and meetings with all head of departments.
• Ensure full compliance to hotel operating controls, SOP’s, policies, procedures and service standards.
• Lead all key property issues including capital projects, customer service and refurbishment.
• Handle complaints and oversee the service recovery procedures.
• Responsible for the preparation, presentation and subsequent achievement of the hotel's annual Operating Budget, Marketing & Sales Plan and Capital Budget.
• Manage ongoing profitability of the hotel, ensuring revenue and guest satisfaction targets are met and exceeded.
• Ensure all decisions are made in the best interest of the hotels and management.
• Deliver hotel budget goals and set other short- and long-term strategic goals for the property.
• Develop improvement actions, carry out cost savings.
• Have a strong understanding of P&L statements and the ability to react with impactful strategies.
• Closely monitor the hotel's business reports on a daily basis and make decisions accordingly.
• Ensure that monthly financial outlooks for rooms, food & beverage, admin & general, are on target and accurate.
• Maximize room yield and hotel/resort revenue through innovative sales practices and yield management programs.
• Prepare a monthly financial reporting for the owners and stakeholders.
• Draw up plans and budget (revenues, costs, etc.) for the owners.
• Help in the procurement of operating supplies and equipment and contracting with third-party vendors for essential equipment and services.
• Act as a final decision maker in hiring key staff.
• Coordinate with HOD's for the execution of all activities and functions.
• Oversee and manage all departments and work closely with department heads on a daily basis.
• Manage and develop the Hotel Executive team to ensure career progression and development.
• Be accountable for responsibilities of department heads and take ownership of all guest complaints.
• Provide effective leadership to hotel team members.
• Lead in all aspects of business planning.
• Respond to audits to ensure continual improvement is achieved.
• Handle corporate clients and take part in new client acquisition along with the sales team whenever required.
• Assist in residential sales as and when required and development with strong sales prospects.
• Safeguard the quality of operations both (internal & external audits).
• Ensure compliance with legalization, Occupational Health & Safety Act, fire regulations and other legal requirements.

Prerequisites:

The ideal candidate is a seasoned and highly intelligent hotel professional with outstanding management skills and extensive hands-on experience. Available to work when needed, including weekends, holidays, and nights.

Education:

A university degree in hotel management or a related field with experience in opening, managing or repositioning a hotel with a clear track record. Excellent computer system skills.

Experience:

At least 5 years’ experience in the hospitality industry.