Head Of Business Operations Jobs in Atlanta, GA

Overview

Responsible for leading the activities and delivery of results for the assigned Product Line within the International Product Management team. Manages the product development process to ensure products that are customer focused, of the highest quality, designed for profitability, and effectively implemented and promoted. Leads and executes strategies towards targeted goals for pricing, risk management and marketing of the assigned Product Line and monitors goal achievement. Works in partnership with other areas of the bank to achieve or surpass department goals. Ensures the Treasury Management & International Banking sales staff is provided with up-to-date information on products and their applications.

WHAT YOU’LL DO:

• Responsible for leading the day-to-day activities of the assigned TM Product Line and Product Management team and executing product development and marketing strategies including market direction, target customer, pricing, and cost plans. Monitors marketing goals against current objectives and oversees risk management and monitoring including regulatory compliance.
• Evaluates and maintains existing products to ensure that the bank remains competitive and identifies opportunities for new products within the assigned TM Product Line. Designs and implements new products and major enhancements to existing products in tandem with internal and external partners. Manages and drives build-vs-buy decisions in the product development process, combing the landscape for potential Fintech partners in various stages of maturity. Uses data on a regular and systematic basis to uncover opportunities, track product performance, and drive decision making.
• Ensures databases are created and maintained with up-to-date information.
• Develops and delivers product training for sales and product staff, operational partners, and appropriate customer support partners. May act as a liaison across the footprint for product knowledge and implementation of new banking relationships for respective product line. Participate in promotional conferences, tradeshows, expos and other related forums.
• Responsible for developing annual financial plans for assigned TM product line (revenue, volume, and expense data) and ensures that the assigned TM Product Line team has a thorough understanding of the revenue and cost drivers for their assigned products through the use of accounting principles including cost management techniques.
• Manages the annual performance management and merit processes for direct and indirect reports. Coaches and develops team members and builds a work environment where team members are engaged and feel a positive sense of achievement about their role in the company. Works closely with Human Resources regarding employee relations, compensation, training, posting and filling vacant positions and other Human Resources related matters.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Company authority in a timely fashion.

REQUIREMENTS FOR SUCCESS:

• Education: Bachelor’s degree in business administration, finance, marketing or a related field or equivalent education experience can be substituted.

• Experience: Ten years of experience in commercial payment treasury management product management, or commercial banking operations or other similar lines of business.

• Required Skills:

• Strong quantitative background to support data-informed decision making.

• Strong intellectual horsepower, methodical and insightful solution provider with a can-do attitude and demonstrate results.
• Analytical skills, and the ability to review data with the utmost detail.
• Strong project management skills.
• Strong background in developing revenue through treasury sales.
• Ability to work in a matrixed environment.
• Ability to lead and manage a team.
• Collaborative team player attitude with the ability to navigate and influence the organization.
• Excellent people skills and prior management experience.
• Public speaking skills and the ability to communicate with large groups of individuals.
• Superior presentation skills and ability to communicate complex issues, both verbally and in writing.

• Proficiency using Microsoft Office software products.

• Preferred Skills:

• Certified Treasury Professional or other related certifications.

CONDITIONS OF EMPLOYMENT:

Supervisory Responsibility

This position manages employees and is responsible for the coaching, development, and performance management of those employees.

Position requires schedule flexibility to work evenings and weekends as needed.
This position requires up to 50% travel.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

PAY RANGE: USD $0.00 - USD $0.00 /Yr.