Head Of Operations Jobs in Seattle, WA

Overview: Responsibilities:

• Assesses physical, emotional, social, and spiritual needs and evaluates patients’ adaptation to health changes
• Develops a plan of care based on patients’ disease, symptoms, and response to treatment
• Educates patients, families, and caregivers on disease processes, treatment, side effects and symptom management
• Coordinates with inter-disciplinary team to ensure continuity of care
• Refers patients, families and caregivers as appropriate to other clinical resources/professionals such as social work, home health care, clinical nutrition, etc.
• Implements, evaluates and modifies plan of care
• Integrates research and evidence based knowledge into clinical practice

• Education patients and families: chemotherapy, central lines, injections, home care
• Telephone and email symptom triage
• Dressing changes, medication administration, injections
• New patient orientation
• Caregiver support
• Assessment of needs for additional supportive care resources
• Prescription refills
• Result reviews

• Supportive care referrals
• FMLA paperwork, disability paperwork, Ferry passes
• Coordination of outside clinical care
• Ensuring continuity of care with outside providers
• Collaboration with research team for patients on trial

• Attend regular team meetings with provider and nursing teams
• Coordination of care with ancillary services
• Delegation of tasks to appropriate team members
• Coordinating patient schedules with clinic team
• Collaboration with infusion RN and other members of the care team to assure patient needs are met
• Real-time management and escalation of issues in clinic

• Document all nursing care activities accurately and in a timely fashion.
• Demonstrate knowledge and understanding of patient privacy rights.
• Active participation in continuing education, departmental projects, committee work, and quality improvement initiatives

Qualifications:

• Graduate from an accredited school of nursing.
• Must have current Washington State Registered Nurse (RN) license or current NLC multistate license (MSL); and must upgrade to an MSL primary state of residence, WA, within 60 days of hire. This requirement may be waived under specific circumstances, subject to approval.
• Applicants that do not have previous oncology experience will be provided additional training and support
• Current BLS AHA Health Provider Card (or equivalent course, such as by the American Red Cross) and renewal required every two years
• Additional certification may be required dependent upon department.
• Critical thinking; the ability to practice the cognitive skills of analyzing, applying standards, discriminating, information seeking, logical reasoning, predicting, and transforming knowledge.
• Ability to develop clinical judgment.
• Time Management skills; the ability to organize and manage time and tasks independently.
• Ability to communicate effectively by looking and listening for cues, asking open-ended questions, exploring cues, using pauses, screening responses, and clarifying response.
• Ability to effectively listen by using reflecting, acknowledging, summarizing, empathizing, and paraphrasing skill.
• Ability to effectively provide information by checking what information the person knows already, giving small amounts of information at a time, using clear terms and avoiding jargon, avoiding detail unless it is requested, checking for understanding, and pausing and waiting for a response.

• BSN prepared nurse
• OCN (Oncology Certified Nurse) or BMT RN
• 2 years of oncology nursing experience
• Previous telephone triage experience
• Previous outpatient clinic experience
• Takes initiative
• Good communication skills
• Skilled at multitasking and organization

Additional Information: We are proud to be an Equal Employment Opportunity (EEO) and Vietnam Era Veterans Readjustment Assistance Act (VEVRAA) Employer. We do not discriminate on the basis of race, color, religion, creed, ancestry, national origin, sex, age, disability (physical or mental), marital or veteran status, genetic information, sexual orientation, gender identity, political ideology, or membership in any other legally protected class. We desire priority referrals of protected veterans. If due to a disability you need assistance/and or a reasonable accommodation during the application or recruiting process, please send a request to Human Resources at hrops@fredhutch.org or by calling 206-667-4700.