Entry Level Human Services Coordinator Jobs

As Central Ohio’s regional council, MORPC brings together cities, villages, townships, counties, and regional organizations to plan for the future of our growing region. We serve rural, suburban, and urban communities and collaborate on best practices through a wide range of programs, services, projects, and initiatives — all with the goal of improving quality of life and strengthening Central Ohio’s position on the world stage.

Summary

The HR Generalist provides high-quality and timely human resources support to all MORPC employees. This position is part of the Operations Department and reports to the HR Director. The HR Generalist supports core HR functions, including recruitment, orientation and onboarding, employee relations, and compliance, and may assist with MORPC’s internship program. This role ensures effective HR service delivery and a positive employee experience.

Examples of Duties:

(The duties listed below are intended to describe the general nature and level of work performed and are not to be considered an exhaustive list of responsibilities, duties, and skills required of the position.)

• Supports full-cycle recruitment activities, including job postings, applicant screening, interview coordination, candidate communications, reference checks, and pre-employment processes.
• Coordinates and supports employee orientation and onboarding to ensure new employees receive timely information, required documentation, system access, and a positive introduction to MORPC.
• Maintains accurate employee records and HR documentation in accordance with organizational policies, public sector requirements, and applicable employment laws.
• Provides guidance to employees and supervisors regarding HR policies, procedures, workplace expectations, and general employment-related questions.
• Supports employee relations activities by assisting with documentation, meeting preparation, follow-up communications, and appropriate resolution of workplace concerns.
• Assists with the development, review, and implementation of HR policies, procedures, forms, templates, and internal communications.
• Supports performance management processes, including annual reviews, goal setting, documentation, tracking, and employee/supervisor communications.
• Coordinates HR-related training activities, including assigning required training, tracking completion, maintaining records, and supporting employee development initiatives.
• Assists with compliance-related HR activities, including required notices, personnel file maintenance, employment eligibility documentation, records retention, and policy acknowledgements.
• Supports HR reporting and data entry by maintaining accurate employee information, generating reports, and assisting with workforce data needs.
• Assists with employee engagement initiatives, surveys, recognition activities, and programs that support a positive and inclusive workplace culture.
• Coordinates intern and temporary employee processes, including recruitment support, onboarding, communications, and program-related tracking.
• Responds to HR inquiries in a timely, professional, and confidential manner while providing excellent internal customer service.
• Supports separation processes, including conducting exit interviews, documentation, offboarding checklists, and communication with appropriate departments.
• Maintains confidentiality of sensitive employee and organizational information.
• Other duties as assigned.

Knowledge, Skills, and Abilities:

Knowledge of human resources principles and practices, including employee relations, recruitment, onboarding, performance management, and employment law; knowledge of federal, state, and local employment regulations (e.g., FLSA, FMLA, ADA, EEO); knowledge of HRIS systems (e.g., BambooHR and Microsoft Office applications); skilled in assessing situations, analyzing information and making sound, independent decisions; ability to apply applicable employment laws appropriately in day-to-day situations; ability to think critically, assess situations, analyze information, and make sound independent decisions; ability to manage sensitive and confidential information with professionalism and discretion; ability to build trust and maintain effective working relationships across all levels of the organization; ability to communicate effectively orally and in writing; ability to work independently while also collaborating effectively within a team environment; ability to manage multiple priorities, organize work effectively, and meet established deadlines; ability to maintain attention to detail and ensure accuracy in HR documentation, reporting, and processes; ability to perform work in a standard office environment, including prolonged periods of sitting and working at a computer; ability to frequently use hands and fingers to operate a computer, keyboard, and other office equipment; ability to occasionally stand, walk, bend, and reach to perform routine office tasks; ability to lift, carry, and move materials up to 20 pounds on an occasional basis; ability to communicate effectively in person, virtually, and over the phone; ability to travel locally to attend meetings, recruitment events, college and university outreach, and community outreach activities as needed; ability to stand for extended periods during recruitment events, job fairs, or presentations.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, Public Administration, or a related field
• Two (2) to five (5) years of progressively responsible human resources experience, preferably in a generalist capacity; or an equivalent combination of education and relevant experience may be considered
• SHRM-CP or PHR certification preferred

Benefits and Work/Life Balance:

MORPC supports a healthy work/life balance and offers a comprehensive benefits package for eligible employees, which may include:

• Free system-wide transit pass and discounted alternative transportation options
• Flexible schedules and remote work options for eligible permanent positions
• Paid time off and holidays
• Tuition assistance, professional development incentives, and leadership programs
• Health, vision, and dental insurance
• Employer-paid short- and long-term disability and life insurance
• Participation in OPERS and optional deferred compensation plans

Commitment to Diversity, Equity, and Inclusion:

One of Central Ohio’s greatest strengths is the diversity of its communities. MORPC values diversity and inclusion and strives to reflect those values in our team, our work, and our regional impact. Our work is strongest when team members bring a variety of backgrounds, perspectives, and experiences and are open to learning from one another.

MORPC is an equal opportunity employer and complies with all applicable state and federal laws. We do not discriminate in employment based on race, color, creed, religion, ancestry, national origin, sexual orientation, sex or gender, gender identity or expression, pregnancy, medical condition, age, disability, genetic information, marital or familial status, veteran or military status, or public assistance status.

Encouragement to Apply:

To better reflect the communities we serve, MORPC encourages individuals from groups traditionally underrepresented in local government and professional positions to apply.

Supplemental Information:

Excellent benefit package. MORPC is an EOE/AAP employer. Please apply online at http://www.morpc.org/careers/ or you may mail a resume to or complete an application at MORPC, 111 Liberty St., Suite 100, Columbus, OH 43215 ATTN: OPS-3-26

Due to the high number of expected applicants, we cannot accept phone call inquiries.