Entry Level Human Services Specialist Jobs
New grad human services specialist jobs welcome recent graduates and entry level candidates with zero to two years of experience, where internship fieldwork or a practicum placement can matter more than a long resume. Most openings are on-site roles concentrated in Education and Healthcare & Medical Services, with employers like Memorial Healthcare System, JBS INTERNATIONAL, and Wingate University hiring at this level now.
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Location: Miramar, Florida
At Memorial, we are dedicated to improving the health, well-being and, most of all, quality of life for the people entrusted to our care. An unwavering commitment to our service vision is what makes the difference. It is the foundation of The Memorial Experience.
Summary
As a member of the HR Shared Services team, the HR Shared Service Specialist will serve as the first point of contact and deliver front line support to the MHS Human Resources team as well as to employees and leaders throughout the organization. The HR Shared Services Specialist will respond to employee inquiries and leadership requests, by identifying solutions and escalating as needed. Additionally, this role will contribute to the development of long-term key HR processes during the life cycle phases of new hire through termination processes. This position requires good judgement and initiative and is accountable for the quality and productivity of requests.
Responsibilities
- Manages and processes HR transactions, including onboarding, transfers, terminations, job and personal data changes, employee verifications and other core HR functional and operational responsibilities.
- Utilizes case management system tools to respond to written and oral inquiries from employees and leaders regarding HR questions, issues, problems, and status changes within defined SLAs and quality measures.
- Responds to questions on human resources policies and procedures, directing employees to self-service options as appropriate.
- Enters and maintains data in the HR files or HR system to ensure compliance with federal, state and regulatory standards.
- Troubleshoots and resolves issues, and recommends changes for process improvement.
- Manages incoming calls and ensures first call resolution for basic and complex inquiries.
- De-escalates high tension situations while reassuring callers they will receive assistance with the utmost care and attention.
- Troubleshoots and resolves issues and makes recommendations for process improvements.
Competencies
ACCOUNTABILITY, ACCURACY - HR, CUSTOMER SERVICE, DEVELOPS RELATIONSHIPS, EFFECTIVE COMMUNICATION, ORGANIZATION SKILLS (6), PROBLEM SOLVING, RESPONDING TO CHANGE, STANDARDS OF BEHAVIOR
Education And Certification Requirements
High School Diploma or Equivalent (Required)
Additional Job Information
Complexity of Work: Must possess strong customer services orientation with the ability to navigate complex conversations, determine needs and provide solutions satisfactorily. Ability to exercise effective judgement, and sensitivity to callers and potentially difficult situations. Must be extremely organized and detail oriented with the ability to shift priorities as needed. Proven skill at handling stressful issues and interacting with all levels of the organization in a courteous and professional manner. Ability to handle multiple projects simultaneously in a fast-paced organization. Independent problem solver or knowledge when to appropriately escalate.
Required Work Experience:
Minimum one (1) year experience in Human Resources, or Front Line Call Center/ Customer Service/Shared Services role
Other Information
Associates degree preferred
Working Conditions And Physical Requirements
- Bending and Stooping = 0%
- Climbing = 0%
- Keyboard Entry = 60%
- Kneeling = 0%
- Lifting/Carrying Patients 35 Pounds or Greater = 0%
- Lifting or Carrying 0 - 25 lbs Non-Patient = 0%
- Lifting or Carrying 25 - 75 lbs Non-Patient = 0%
- Lifting or Carrying > 75 lbs Non-Patient = 0%
- Pushing or Pulling 0 - 25 lbs Non-Patient = 0%
- Pushing or Pulling 26 - 75 lbs Non-Patient = 0%
- Pushing or Pulling > 75 lbs Non-Patient = 0%
- Reaching = 0%
- Repetitive Movement Foot/Leg = 0%
- Repetitive Movement Hand/Arm = 60%
- Running = 0%
- Sitting = 60%
- Squatting = 0%
- Standing = 60%
- Walking = 60%
- Audible Speech = 60%
- Hearing Acuity = 60%
- Smelling Acuity = 0%
- Taste Discrimination = 0%
- Depth Perception = 60%
- Distinguish Color = 60%
- Seeing - Far = 60%
- Seeing - Near = 60%
- Bio hazardous Waste = 0%
- Biological Hazards - Respiratory = 0%
- Biological Hazards - Skin or Ingestion = 0%
- Blood and/or Bodily Fluids = 0%
- Communicable Diseases and/or Pathogens = 0%
- Asbestos = 0%
- Cytotoxic Chemicals = 0%
- Dust = 0%
- Gas/Vapors/Fumes = 0%
- Hazardous Chemicals = 0%
- Hazardous Medication = 0%
- Latex = 0%
- Computer Monitor = 60%
- Domestic Animals = 0%
- Extreme Heat/Cold = 0%
- Fire Risk = 0%
- Hazardous Noise = 0%
- Heating Devices = 0%
- Hypoxia = 0%
- Laser/High Intensity Lights = 0%
- Magnetic Fields = 0%
- Moving Mechanical Parts = 0%
- Needles/Sharp Objects = 0%
- Potential Electric Shock = 0%
- Potential for Physical Assault = 0%
- Radiation = 0%
- Sudden Decompression During Flights = 0%
- Unprotected Heights = 0%
- Wet or Slippery Surfaces = 0%
Shift
Primarily for office workers - not eligible for shift differential
Disclaimer:
This job description is not intended, nor should it be construed to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with the job. It is intended to indicate the general nature and level of work performed by employees within this classification. Wages shown on independent job boards reflect market averages, not specific to any employer. We encourage candidates to talk to their Memorial Healthcare System recruiter to discuss actual pay rates during the hiring process.
Memorial Healthcare System is proud to be an equal opportunity employer committed to workplace diversity. Memorial Healthcare System recruits, hires and promotes qualified candidates for employment opportunities without regard to race, color, age, religion, gender, sexual orientation, national origin, veteran status, disability, genetic information, or any factor prohibited by law. We are proud to offer Veteran’s Preference to former military, reservists and military spouses (including widows and widowers). You must indicate your status on your application to take advantage of this program. Employment is subject to post offer, pre-placement assessment, including drug testing. If you need reasonable accommodation during the application process, please call 954-276-8340 (M-F, 8am-5pm) or email MemorialTalent@mhs.net
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Top Industries Hiring
- Education
- Healthcare & Medical Services
Entry Level Human Services Specialist Jobs: Frequently Asked Questions
How do I get an entry level human services specialist job?
Start by gaining hands-on experience through internships, volunteer work, or practicum placements in social service settings, since most employers at this level value direct client interaction over a long work history. A degree in social work, psychology, or a related human services field strengthens your application, and familiarity with case management software or community resource databases gives you a practical edge over other new candidates.
Which companies hire entry level human services specialists?
Companies hiring entry level human services specialists right now include Memorial Healthcare System, JBS INTERNATIONAL, and Wingate University, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from nonprofits, government social service agencies, community health organizations, and residential care providers that regularly onboard junior staff to support growing caseloads.
Are there remote entry level human services specialist jobs?
Yes, though most roles in this field involve in-person client contact. About 33% of entry level human services specialist openings are remote or hybrid as of November 2026, and those tend to be in care coordination, intake screening, or benefits eligibility roles where phone and video-based client support is standard.
Are these new grad human services specialist jobs?
Yes, the listings here include new grad, recent graduate, and junior human services specialist roles. A posting is typically new-grad friendly when it welcomes zero to two years of experience, counts internships or fieldwork toward the requirement, or explicitly mentions that a portfolio of practicum work is acceptable, so new grads entering the field can apply with confidence.
Which industries hire the most entry level human services specialists?
Entry Level human services specialist roles concentrate in Education and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent entry level hiring because they rely on frontline staff to handle intake, case coordination, and direct client support functions that do not require years of independent practice experience.