Mid Level Information System Technician Jobs

Position Status:

Full time

Shift:

First Shift (Days - Less than 12 hours per shift) (United States of America)

Hours per week:

40

Job Information
Exemption Status: Exempt

A Brief Overview
Works with Information Systems and other department management to implement and develop EDI solutions to conduct automated, electronic business with customers, vendors and other institutions. Performs software development for internal and external applications and interfaces.

Education Qualifications

• Master's Degree IT or related computer field may be substituted for Rhapsody certification or 2 active industry certification. Preferred

Experience Qualifications

• 5 years Computer programmer/analyst experience. Required

Skills and Abilities

• Advance knowledge of Database Layouts, data items, and design theory. (Required proficiency)
• Knowledge of HL7 and experience with transferring data between systems. (Required proficiency)
• TCP/IP, FTP, multi-tiered system knowledge. (Required proficiency)
• Knowledge of at least one scripting language. (Preferred proficiency)

Licenses and Certifications

• Epic Bridges Certification required.
• Must have at least one of the following; Rhapsody Professional Certification or obtained and has 2 active industry certifications (like HIMSS) or Master’s degree in IT or computer related field.
• Support for some vendor applications requires formal certification. For positions that primarily support Epic applications, vendor certification is required within 4 months of the last date of training for a given certification track; if certification is not achieved within this timeframe employee will voluntarily resign from this position.

What you will do

• Follows operational processes to assure systems stability and availability. Tests any changes to system in test environment and works collaboratively with IS staff to ensure changes are moved to live environment in a coordinated manner, utilizing defined change management process. Ensures appropriate application downtime procedures are communicated.
• Identifies failing processes, assess general EDI system(s) health and provide recommendations for increased efficiency.
• Creates and maintains documentation related to application functionality, application support, application testing, application downtime process, and application restore. Assists in development of end-user education.
• Work with the vendor to ensure appropriate installation of new applications, updates and upgrades. Uses project management skills to effectively manage implementations, upgrades, and activities.
• Work with end-users to optimize use of the system, paying special attention to workflow. Develops and implements application changes based on user recommendations and leadership approval. Ensures changes needed to meet regulatory requirements, safety and financial requirements are appropriately prioritized.
• Monitor EDI health daily. Drive expert and quick resolution in areas that require attention.
• Review and implement best practices for data exchange. Understand and debug control structures in computer programming.
• Serves as liaison between IS and other departments to understand, scope, and Provide on-design data integration solutions.
• call support for the application, ensuring 24x7 support. Provides assistance to any staff member where priorities have been assigned by immediate supervisor.
• Applies appropriate customer service concepts to daily activities such as communicating service levels, providing necessary status reports, maintaining high customer satisfaction levels, maintaining an awareness of industry trends/changes, and creating solutions that meet customer needs.
• Design, write, test and implement applications for data interface between third party vendors and SVH. Read and interpret different programming languages and scripts. Coordinate the design, development, evaluations, implementation, and monitoring of interface requirements and technology that support the sharing of information to support clinical, financial and general business operations.
• Ensure quality and security of the information transmitted through the interface supporting the enterprise.
• Maintain appropriate knowledge of all systems in order to understand their interface needs, including domain knowledge (Micro/Lab, ADT, Radiology).
• May utilize tools such as Perl, Microsoft scripting, Java, and Javascript to effectively monitor interface stability, manipulate and transfer data between systems, and proactively detect problems with processes/programs.
• Support current live interfaces on the Orion Rhapsody Interface Engines. Monitor Epic Error Logs and Error Queues.
• Responsible for overseeing data integration of special projects, including clinic acquisitions and direct data connections with other healthcare entities.

Required for All Jobs

• Complies with all policies, standards, mandatory training and requirements of Stormont Vail Health
• Performs other duties as assigned

Patient Facing Options

• Position is Not Patient Facing

Remote Work Guidelines

• Workspace is a quiet and distraction-free allowing the ability to comply with all security and privacy standards.
• Stable access to electricity and a minimum of 25mb upload and internet speed.
• Dedicate full attention to the job duties and communication with others during working hours.
• Adhere to break and attendance schedules agreed upon with supervisor.
• Abide by Stormont Vail’s Remote Worker Policy and will review and acknowledge the Remote Work Agreement annually.

Remote Work Capability

• Hybrid

Scope

• No Supervisory Responsibility


• No Budget Responsibility No Budget Responsibility

Physical Demands

• Balancing: Occasionally 1-3 Hours
• Carrying: Occasionally 1-3 Hours
• Climbing (Stairs): Rarely less than 1 hour
• Eye/Hand/Foot Coordination: Frequently 3-5 Hours
• Feeling: Occasionally 1-3 Hours
• Grasping (Fine Motor): Frequently 3-5 Hours
• Grasping (Gross Hand): Occasionally 1-3 Hours
• Handling: Occasionally 1-3 Hours
• Hearing: Frequently 3-5 Hours
• Kneeling: Rarely less than 1 hour
• Lifting: Occasionally 1-3 Hours up to 10 lbs
• Pulling: Occasionally 1-3 Hours up to 10 lbs
• Pushing: Occasionally 1-3 Hours up to 10 lbs
• Reaching (Forward): Rarely less than 1 hour up to 10 lbs
• Reaching (Overhead): Rarely less than 1 hour up to 10 lbs
• Repetitive Motions: Frequently 3-5 Hours
• Sitting: Frequently 3-5 Hours
• Standing: Occasionally 1-3 Hours
• Stooping: Rarely less than 1 hour
• Talking: Frequently 3-5 Hours
• Walking: Occasionally 1-3 Hours

Working Conditions

• Electrical: Rarely less than 1 hour
• Noise/Sounds: Rarely less than 1 hour

Stormont Vail is an equal opportunity employer and adheres to the philosophy and practice of providing equal opportunities for all employees and prospective employees, without regard to the following classifications: race, color, ethnicity, sex, sexual orientation, gender identity and expression, religion, national origin, citizenship, age, marital status, uniformed service, disability or genetic information. This applies to all aspects of employment practices including hiring, firing, pay, benefits, promotions, lateral movements, job training, and any other terms or conditions of employment.

Retaliation is prohibited against any person who files a claim of discrimination, participates in a discrimination investigation, or otherwise opposes an unlawful employment act based upon the above classifications.