Information Technology Assistant Jobs
Information Technology Assistant jobs are open across healthcare, education, government, and corporate sectors, from entry-level support roles to senior technician positions, with specializations in help desk support, network administration, and systems maintenance. Find a role that fits below and apply directly.
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Are you the type of IT professional who would rather solve problems in the field than sit behind a desk? Hilton Phoenix Tapatio Cliffs Resort is seeking a hands-on IT Support Technician to provide frontline technology support throughout the resort. This is a true "jack-of-all-trades" role requiring strong troubleshooting skills, a customer-focused mindset, and a willingness to roll up your sleeves to keep operations running smoothly. Experience with Hilton, Aimbridge Hospitality, or hospitality technology systems is a plus.
The position of an IT support technician includes working with the end-user, infrastructure support and maintenance. Individuals in this role should demonstrate good written and spoken communication skills, good typing speed (50 words per minute and more) and the ability to troubleshoot multifaceted problems in a systematic manner.
QUALIFICATIONS:
- Typically requires a bachelor's degree and 0 to 2 years of experience.
- Performs work under direct supervision.
- Handles basic issues and problems, and refers more complex issues to higher-level staff.
- Possesses beginning to working knowledge of subject matter.
JOB RESPONSIBILITIES:
- Identify problems and repair printers, copiers and scanners
- Diagnose software and hardware problems
- Repair and upgrade different types of computers (software and hardware)
- Track, prioritize and document requests using an IT support request system
- Install and configure new computers and other IT equipment
- Perform regular updates of servers
- Keep track of IT supplies and equipment e.g. cables and adapters
- Provides technical direction and recommendations to improve utilization.
- Reviews records and reports of production, machine malfunctions and maintenance as well as organizational, procedural, and workflow plans and methods.
- Assists with testing of new release of software, vendor modifications, upgrades and patches.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday. Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village features 3 acres of swimming pools with waterfalls and a 150 feet waterslide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe.
Application deadline for Colorado positions: Pay Range: $25.50-$27.00 per hour Are you the type of IT professional who would rather solve problems in the field than sit behind a desk? Hilton Phoenix Tapatio Cliffs Resort is seeking a hands-on IT Support Technician to provide frontline technology support throughout the resort. This is a true "jack-of-all-trades" role requiring strong troubleshooting skills, a customer-focused mindset, and a willingness to roll up your sleeves to keep operations running smoothly. Experience with Hilton, Aimbridge Hospitality, or hospitality technology systems is a plus.
Are you the type of IT professional who would rather solve problems in the field than sit behind a desk? Hilton Phoenix Tapatio Cliffs Resort is seeking a hands-on IT Support Technician to provide frontline technology support throughout the resort. This is a true "jack-of-all-trades" role requiring strong troubleshooting skills, a customer-focused mindset, and a willingness to roll up your sleeves to keep operations running smoothly. Experience with Hilton, Aimbridge Hospitality, or hospitality technology systems is a plus.
The position of an IT support technician includes working with the end-user, infrastructure support and maintenance. Individuals in this role should demonstrate good written and spoken communication skills, good typing speed (50 words per minute and more) and the ability to troubleshoot multifaceted problems in a systematic manner.
QUALIFICATIONS:
- Typically requires a bachelor's degree and 0 to 2 years of experience.
- Performs work under direct supervision.
- Handles basic issues and problems, and refers more complex issues to higher-level staff.
- Possesses beginning to working knowledge of subject matter.
JOB RESPONSIBILITIES:
- Identify problems and repair printers, copiers and scanners
- Diagnose software and hardware problems
- Repair and upgrade different types of computers (software and hardware)
- Track, prioritize and document requests using an IT support request system
- Install and configure new computers and other IT equipment
- Perform regular updates of servers
- Keep track of IT supplies and equipment e.g. cables and adapters
- Provides technical direction and recommendations to improve utilization.
- Reviews records and reports of production, machine malfunctions and maintenance as well as organizational, procedural, and workflow plans and methods.
- Assists with testing of new release of software, vendor modifications, upgrades and patches.
After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
PROPERTY INFORMATION:
Surrounded by the desert landscape of Phoenix's North Mountain, this all-suite hotel offers luxurious amenities, enjoyable activities and delicious dining options for an unforgettable holiday. Pointe Hilton Tapatio Cliffs Resort features the Falls Water Village, the perfect place for family fun. The Village features 3 acres of swimming pools with waterfalls and a 150 feet waterslide. Relax in one of the private cabanas while sipping a refreshing drink from the Cascades Cafe.
Application deadline for Colorado positions: Pay Range: $25.50-$27.00 per hour Are you the type of IT professional who would rather solve problems in the field than sit behind a desk? Hilton Phoenix Tapatio Cliffs Resort is seeking a hands-on IT Support Technician to provide frontline technology support throughout the resort. This is a true "jack-of-all-trades" role requiring strong troubleshooting skills, a customer-focused mindset, and a willingness to roll up your sleeves to keep operations running smoothly. Experience with Hilton, Aimbridge Hospitality, or hospitality technology systems is a plus.
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Find JobsInformation Technology Assistant Job Market
Who's Hiring
- Tanner Health10
- ServiceLink8
- New Jersey Courts8
- IQVIA7
- Keiser University7
Top Industries Hiring
- Education19
- Consulting & Professional Services6
- Electronics & Hardware5
- Government & Public Sector5
- Banking & Financial Services4
What Employers Look For
The qualifications that appear most often in information technology assistant jobs.
- Proficiency with Windows and macOS operating systems and basic hardware troubleshooting
- Experience using help desk or ticketing software to log and resolve support requests
- Knowledge of Active Directory for user account management and access provisioning
- CompTIA A+ certification or equivalent entry-level IT credential preferred or required
- Ability to support end users in person and remotely with clear communication skills
- Associate degree or bachelor's degree in information technology, computer science, or a related field
Tips for Your Information Technology Assistant Job Search
Tailor your resume to each listing
Information technology assistant postings vary widely between employers. Match your resume's skills section to the exact tools and systems listed in each job description, whether that's Active Directory, ticketing platforms, or specific hardware environments.
Highlight your certifications clearly
CompTIA A+, Network+, or similar credentials carry real weight for information technology assistant roles. Place them in a dedicated certifications section near the top of your resume so hiring managers spot them before reading your experience.
Apply early to roles that fit
Migrate Mate lists information technology assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for scenario-based interview questions
Interviewers for information technology assistant roles frequently ask how you would troubleshoot a specific issue, like a user unable to connect to a printer or a machine stuck in a boot loop. Practice walking through your diagnostic steps out loud.
Target postings by environment type
Filter your search by environment, such as Windows-only shops, mixed Mac and PC offices, or cloud-heavy organizations. Your experience translates differently across each, and matching your background to the environment improves your interview odds significantly.
Follow up after submitting your application
A brief, professional follow-up to the hiring manager or IT department contact three to five business days after applying signals genuine interest. Reference the specific role and one relevant skill to make your message concrete rather than generic.
Information Technology Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most information technology assistants?
The companies hiring the most information technology assistants right now include Tanner Health, ServiceLink, and New Jersey Courts, with the largest share of openings in Texas, California, and Maryland, based on current listings on Migrate Mate as of November 2026. Healthcare systems, universities, and government contractors tend to post the highest volumes of these roles consistently.
How many information technology assistant jobs are remote?
About 54% of information technology assistant openings are fully remote or hybrid as of November 2026, though the role is more on-site than many other IT positions. Help desk and software support functions are most likely to allow remote or hybrid arrangements, while hardware support and infrastructure roles almost always require a physical presence.
How do you become an information technology assistant?
Start by earning a CompTIA A+ certification, which is the most widely recognized entry-level IT credential and signals foundational hardware and software knowledge to employers. Pair that with hands-on practice through home lab setups, volunteer IT work, or a part-time support role. An associate or bachelor's degree in information technology strengthens your application further, particularly for government and higher-education employers.
Can you get hired as an information technology assistant with little or no experience?
Yes, many information technology assistant roles are explicitly designed for candidates with limited professional experience. Employers in this space prioritize your ability to troubleshoot and communicate clearly over your resume length. Earning a CompTIA A+ certification, completing a community college IT program, or documenting any hands-on work, including home lab projects or volunteer tech support, gives hiring managers concrete evidence of your ability to do the job.
What does the information technology assistant interview process look like?
Most information technology assistant interviews include a phone or video screening followed by one or two in-person or virtual rounds. Expect a mix of behavioral questions and practical troubleshooting scenarios, such as walking through how you would diagnose a network connectivity issue or reset a locked account. Some employers add a short written or hands-on technical assessment to evaluate your familiarity with their environment and tools.
Where can I find and apply to information technology assistant jobs?
You can find and apply to information technology assistant jobs on Migrate Mate, which lists current openings from employers across the United States. Find roles that match your background and apply directly to each listing without being redirected to another site.
See All 968+ Information Technology Assistant Jobs
Find roles that match your experience and apply in just a few clicks.
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