Information Technology Service Engineer Internships

REPORTS TO: Information Technology Manager or assigned IT leader

SUPERVISES: None

AUTHORITIES / RESPONSIBILITIES: This is an intern-level position within the Austal USA Chief Information Technology Office (CITO). Under close supervision, the intern supports assigned technical projects and learns professional practices across one or more IT disciplines, which may include database engineering, cloud engineering, software development, data engineering, data analytics, data science, automation, systems integration, application support, and/or project management.

The intern will have Director-level mentorship, an assigned project for the duration of the internship, and shadowing opportunities at the manager, director, and VP level. Interns should be interested in more than honing their technical skills as this position is designed to demonstrate the excitement and challenges associated with implementing technical projects in a user-focused, mission-driven way.

Interns will focus on one or more of the following roles; they are not expected to know or perform all roles:

• Assists with the design, development, testing, documentation, and support of software applications, scripts, integrations, databases, cloud solutions, data pipelines, analytical models, dashboards, or related technology solutions.
• Works with structured and unstructured data to support data preparation, validation, transformation, analysis, visualization, and reporting activities.
• Learns and applies database concepts such as data modeling, queries, stored procedures, data quality, performance, and controlled access under the direction of experienced team members.
• Assists with cloud-based development and engineering activities, including configuration, deployment support, monitoring, documentation, and cost-conscious use of approved services.
• Participates in software development activities such as requirements review, coding, source control, testing, debugging, code review, release support, and maintenance using approved methods and tools.
• Supports data science and analytics efforts through data exploration, statistical analysis, model development or evaluation, visualization, and clear communication of results, as assigned.
• Helps troubleshoot routine application, data, integration, or platform issues; documents findings and escalates issues appropriately.
• Creates and maintains clear technical documentation, process notes, diagrams, test results, user guidance, and project status updates.
• Collaborates with IT team members and business stakeholders to understand needs, design products and project plans, complete assigned work, and communicate progress, risks, and dependencies.
• Follows company standards for change management, software quality, data handling, records retention, intellectual property, acceptable use, and responsible use of technology.
• Maintains awareness of cybersecurity, privacy, export-control, and information-protection guidelines; completes required training and follows established practices for credentials, access, devices, code, data, and incident reporting. This position is not a cybersecurity role.
• Performs other related duties and project assignments as directed.
• undefined

QUALIFICATIONS / KNOWLEDGE / EXPERIENCE:

• Currently enrolled in an accredited college or university pursuing an associate, bachelor’s, or graduate degree in Computer Science, Information Technology, Information Systems, Software Engineering, Computer Engineering, Data Science, Mathematics, Statistics, Business Analytics, or a related technical field.
• Minimum cumulative GPA of 2.0 on a 4.0 scale.
• Rising junior, senior, or graduate student preferred.
• Foundational knowledge in one or more relevant areas such as programming, database management, cloud computing, data analytics, data science, systems integration, automation, or application development.
• Exposure to one or more programming or scripting languages, database query languages, data visualization tools, development environments, or cloud platforms through coursework, projects, or experience.
• Effective written and verbal communication skills and the ability to work collaboratively in a professional team environment.
• Genuine interest in pursuing technology career opportunities with Austal USA.
• Solid work ethic demonstrated by relevant academic projects, community involvement, or work history; demonstrated leadership skills preferred.
• Ability to work in an office, technology, manufacturing, and shipyard-support environment, as required by the assignment. Most work likely in an office setting, but you will spend time in the yard!

TOOLS: Refer to Qualifications

DISCRETION EXERCISED: Within establish procedures and guidelines. Guidance is readily available from superiors.

LIAISES WITH: Company Management Line, End Users and External Technical Entities

ADDITIONAL GUIDELINES:

• Candidates must meet the following employment eligibility guidelines to be considered for employment with Austal USA:·
  • 18 years of age or older at time of application
  • Able to provide proof of US Person Status
  • No felony convictions of Theft/Deception or Violent crimes within seven years from disposition date·
  • No felony convictions of Drug crimes within three years from disposition date
  • Willing to submit to a drug screen·
  • Willing to submit to a background check

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to tour all vessels and work sites.

• While performing the duties of this job, the employee is regularly required to stand, walk, use hands to manipulate, handle, or feel, reach with hands and arms, climb and balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific physical requirements include the following:
  • Must have the ability to bend, squat, stoop, crawl, and kneel.
  • Lift/push/pull up to 50lbs on an occasional basis.
  • Lift/push/pull up to 20lbs on a frequent basis.
  Must have the ability to climb in a safe manner (climbing as a minimum includes stairs and ramps).
  

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to humid conditions, bright flashing lights, moving mechanical parts, high precarious places, outside weather conditions, and extreme heat. The employee is occasionally exposed to fumes and/or airborne particles at or below the PEL, toxic or caustic chemicals, and heat and cold. The noise level in the work environment is usually very loud, + 90 dB.

SAFETY

Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks.

Equal Employment Commitment

Any qualified individual with a disability who is having difficulty in completing an application because of incompatible technology or other disability-related application issues may contact us at the following phone number for assistance: 251-445-1932.

Austal’s commitment to equal employment opportunity applies at all levels of employment, in all job titles, including the executive level, and to all employment actions, including but not limited to decisions concerning recruitment, hiring, training, and promotion.