Insurance Manager Jobs
Insurance Manager jobs are open across property and casualty carriers, health insurers, life and annuity firms, and brokerages, at every level from claims supervisor to director, with specializations in underwriting management, claims management, and risk management. Find a role that fits below and apply directly.
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New Business Manager - Life Insurance
About the role
MassMutual Great Lakes is looking for a New Business Manager to lead our New Business Consultants and move life, annuity, disability, and long-term care cases from application to issue. You’ll be the go-to underwriting resource for our career and brokerage advisors, working closely with the Senior Vice President, Operations and the Director of Advanced Case Solutions & Brokerage.
If you know life underwriting inside and out and enjoy building strong teams and better processes, this is your chance to make a real impact.
Key Responsibilities
New Business & Underwriting - Life, Annuities, Disability, and Long-Term Care
- Lead, mentor and empower New Business Consultants to serve as Advisor advocates with the Home Office to provide the best offer for the end client and resolve complex case concerns.
- Proactively managing Other Than Applied For (OTAF) offers, assessing additional requirement requests, and maintaining ownership of assigned cases.
- Lead and contribute to initiatives aimed at optimizing operational efficiency and enhancing the overall advisor experience through improved workflows, system utilization, and documented procedures.
- Oversee all new business cases to ensure clear ownership, timely processing, active follow-up, and consistent service standards across the team.
- Monitor case volume, aging, cycle times, processing accuracy, and workflow bottlenecks; review results regularly and implement corrective actions.
- Balance Consultant workloads, establish individual accountability, coach team performance, and evaluate staffing and training needs.
- Maintain and improve standard operating procedures (SOPs); identify recurring submission errors and workflow inefficiencies and implement practical improvements to advisor service.
-
Team accountability for the following processes and service standards:
- Review and process applications within 24 hours, ensuring accuracy, completeness, and compliance with submission requirements.
- Communicate promptly with advisors on corrections, status updates, submission requirements, and clear next steps; resolve or escalate advisor concerns.
- Manage medical requirements, policy assembly, and document submissions within set timelines, coordinating with carriers, Home Office, and large-case support as needed.
- Maintain real-time updates in the Client Management System throughout underwriting and processing, including assigned owner, case status, next action, and follow-up date.
- Follow up daily on pending or Not In Good Order business; coordinate with underwriters and case managers to resolve outstanding requirements and prevent delays.
- Enhance new Advisors' field underwriting expertise through tailored individual coaching and group training sessions, including guidance on recurring submission errors.
Design Center Support - Advisors and Brokers
- Collaborate with the Director of Advanced Case Solutions & Brokerage as a resource on navigating the underwriting process and advisor experience.
Required Qualifications
- A minimum of 3 years’ experience in new business processing.
- Team leadership experience in a former role.
- Strong understanding of medical impairments.
- Solid knowledge of life and annuity products and case design concepts.
- Proficient in Microsoft Office Suite and navigates multiple systems with ease.
Preferred Qualifications
- Disability income and long-term care new business experience.
- Career agency, BGA, or carrier new business experience (MassMutual a plus).
- Industry designations such as FLMI, ACS, or ALU, or progress toward one.
How You Work
- A strong commitment to quality and exceptional attention to detail.
- A clear and proactive communicator, capable of collaborating across functions and roles.
- A dedicated team player with a positive, caring attitude and a client-first mindset.
- A passion for research, problem-solving, and continuous improvement, paired with outstanding organizational and time management skills.
- Open and committed to professional development, including obtaining any preferred licenses or registrations needed for growth within the firm.
Our Core Values
- Excellence in Everything – Strives to be the first and only resource others turn to.
- Servant Leadership – Leads by prioritizing the needs and success of others.
- Innovation – Proactively creates better solutions rather than waiting for them.
- Reliability – Delivers on every commitment without exception.
- Mindset of Abundance – Focuses on growth through the elevation and success of others.
Compensation and Benefits
Our competitive compensation and comprehensive benefits are designed to support your lifestyle, health, and future.
- Comprehensive benefits package, including Medical, Dental, and Vision Insurance.
- Paid Time Off: 15 days per year.
- Life and Disability Plans (optional).
- 401(k) with up to a 4% match.
New Business Manager - Life Insurance
About the role
MassMutual Great Lakes is looking for a New Business Manager to lead our New Business Consultants and move life, annuity, disability, and long-term care cases from application to issue. You’ll be the go-to underwriting resource for our career and brokerage advisors, working closely with the Senior Vice President, Operations and the Director of Advanced Case Solutions & Brokerage.
If you know life underwriting inside and out and enjoy building strong teams and better processes, this is your chance to make a real impact.
Key Responsibilities
New Business & Underwriting - Life, Annuities, Disability, and Long-Term Care
- Lead, mentor and empower New Business Consultants to serve as Advisor advocates with the Home Office to provide the best offer for the end client and resolve complex case concerns.
- Proactively managing Other Than Applied For (OTAF) offers, assessing additional requirement requests, and maintaining ownership of assigned cases.
- Lead and contribute to initiatives aimed at optimizing operational efficiency and enhancing the overall advisor experience through improved workflows, system utilization, and documented procedures.
- Oversee all new business cases to ensure clear ownership, timely processing, active follow-up, and consistent service standards across the team.
- Monitor case volume, aging, cycle times, processing accuracy, and workflow bottlenecks; review results regularly and implement corrective actions.
- Balance Consultant workloads, establish individual accountability, coach team performance, and evaluate staffing and training needs.
- Maintain and improve standard operating procedures (SOPs); identify recurring submission errors and workflow inefficiencies and implement practical improvements to advisor service.
-
Team accountability for the following processes and service standards:
- Review and process applications within 24 hours, ensuring accuracy, completeness, and compliance with submission requirements.
- Communicate promptly with advisors on corrections, status updates, submission requirements, and clear next steps; resolve or escalate advisor concerns.
- Manage medical requirements, policy assembly, and document submissions within set timelines, coordinating with carriers, Home Office, and large-case support as needed.
- Maintain real-time updates in the Client Management System throughout underwriting and processing, including assigned owner, case status, next action, and follow-up date.
- Follow up daily on pending or Not In Good Order business; coordinate with underwriters and case managers to resolve outstanding requirements and prevent delays.
- Enhance new Advisors' field underwriting expertise through tailored individual coaching and group training sessions, including guidance on recurring submission errors.
Design Center Support - Advisors and Brokers
- Collaborate with the Director of Advanced Case Solutions & Brokerage as a resource on navigating the underwriting process and advisor experience.
Required Qualifications
- A minimum of 3 years’ experience in new business processing.
- Team leadership experience in a former role.
- Strong understanding of medical impairments.
- Solid knowledge of life and annuity products and case design concepts.
- Proficient in Microsoft Office Suite and navigates multiple systems with ease.
Preferred Qualifications
- Disability income and long-term care new business experience.
- Career agency, BGA, or carrier new business experience (MassMutual a plus).
- Industry designations such as FLMI, ACS, or ALU, or progress toward one.
How You Work
- A strong commitment to quality and exceptional attention to detail.
- A clear and proactive communicator, capable of collaborating across functions and roles.
- A dedicated team player with a positive, caring attitude and a client-first mindset.
- A passion for research, problem-solving, and continuous improvement, paired with outstanding organizational and time management skills.
- Open and committed to professional development, including obtaining any preferred licenses or registrations needed for growth within the firm.
Our Core Values
- Excellence in Everything – Strives to be the first and only resource others turn to.
- Servant Leadership – Leads by prioritizing the needs and success of others.
- Innovation – Proactively creates better solutions rather than waiting for them.
- Reliability – Delivers on every commitment without exception.
- Mindset of Abundance – Focuses on growth through the elevation and success of others.
Compensation and Benefits
Our competitive compensation and comprehensive benefits are designed to support your lifestyle, health, and future.
- Comprehensive benefits package, including Medical, Dental, and Vision Insurance.
- Paid Time Off: 15 days per year.
- Life and Disability Plans (optional).
- 401(k) with up to a 4% match.
See All 695+ Insurance Manager Jobs
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Find Insurance Manager JobsInsurance Manager Job Market
Who's Hiring
- Farmers Insurance38
- Marsh Agency27
- Freeway Insurance Services America15
- HUB International14
- Humana12
Top Industries Hiring
- Insurance12
- Consulting & Professional Services5
- Technology & Software4
- Banking & Financial Services3
- Energy1
What Employers Look For
The qualifications that appear most often in insurance manager jobs.
- Five or more years of experience in insurance underwriting, claims, or brokerage operations
- Active property and casualty or life and health producer license in relevant states
- Experience managing or supervising a team of underwriters, adjusters, or agents
- Proficiency with insurance policy administration and claims management systems
- CPCU, ARM, AIC, or comparable industry designation preferred or required
- Bachelor's degree in business, finance, risk management, or a related field
Tips for Your Insurance Manager Job Search
Tailor your resume to license types
List every active producer or adjuster license by state and line of authority directly on your resume. Hiring managers screen for specific license types early, and a buried or missing license can remove you from consideration before anyone reads your experience.
Highlight your loss ratio and retention results
Insurance manager roles are performance-driven, so quantify outcomes your team produced: loss ratio improvements, renewal retention rates, or combined ratio changes. Reviewers know what good looks like, and vague descriptions of oversight responsibilities won't stand out.
Apply early to roles that fit
Migrate Mate lists insurance manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Distinguish your line of business clearly
Personal lines, commercial lines, group benefits, and specialty risk each have distinct hiring pools. Make it obvious in your resume summary which lines you've managed, because a commercial lines manager and a personal lines manager are not interchangeable to most carriers.
Prepare for a case-based technical interview
Many insurers ask candidates to walk through a real underwriting decision, a claims dispute, or a team performance problem. Rehearse two or three situations where you overruled a recommendation, resolved a coverage dispute, or rebuilt an underperforming book of business.
Negotiate total compensation, not just base
Insurance manager offers often include profit-sharing, renewal bonuses, or book-of-business incentives that dwarf the base. Ask explicitly about the bonus structure, how payouts are calculated, and what performance targets trigger them before accepting any offer.
Insurance Manager Jobs: Frequently Asked Questions
Which companies are hiring the most insurance managers?
Farmers Insurance, Marsh Agency, and Freeway Insurance Services America are hiring the most insurance managers right now, with openings concentrated in Texas, New York, and California, based on current listings on Migrate Mate as of November 2026. Regional carriers and national brokerages tend to post the highest volume of management roles.
How many insurance manager jobs are remote?
About 70% of insurance manager openings are fully remote or hybrid as of November 2026, with remote work most common in claims management and commercial lines underwriting roles. Positions that require direct agent oversight or in-person branch leadership are more likely to be fully on-site.
How do you become an insurance manager?
Start by building several years of hands-on experience in underwriting, claims adjusting, or insurance sales, then obtain the producer or adjuster licenses required in your state. Earning an industry designation like CPCU or AIC demonstrates technical depth. Move into a team lead or supervisor role to gain people management experience, then target open manager positions with carriers or brokerages that match your line of business.
Can you get hired as an insurance manager with little experience?
Some carriers promote strong individual contributors into manager roles after two to three years when a supervisor position opens internally, so internal mobility is a realistic path without an extensive management history. If you're applying externally with limited direct management experience, emphasize any mentoring, training, or project leadership you've done, and target smaller regional carriers or managing general agents where teams are smaller and the bar for formal management experience is lower.
What does the insurance manager interview process look like?
Most insurers run a phone screen with HR focused on licensing and general background, followed by a panel interview with a regional director and a peer manager that covers both technical knowledge and team leadership scenarios. Final-round interviews frequently include a case study or hypothetical, such as handling a high-severity claims dispute or rebuilding an underperforming book. Some employers also check licensing records and conduct a background review before extending an offer.
Where can I find and apply to insurance manager jobs?
You can find and apply to insurance manager jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your line of business, experience level, and preferred location, then apply directly to each listing.
See All 695+ Insurance Manager Jobs
Find roles that match your experience and apply in just a few clicks.
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