Investigative Assistant Jobs
Investigative Assistant jobs are open across law firms, insurance carriers, government agencies, and private investigation firms, from entry-level to senior roles, with specializations in legal support, insurance fraud, and background research. Find a role that fits below and apply directly.
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Investigative Security Operations Center (ISOC) Supervisor
Overview
Company Overview:
Job Description
Allied Universal® is hiring a Investigative Security Operations Center (ISOC) Supervisor. The Investigative Security Operations Center (ISOC) Supervisor maintains full accountability for the ISOC and its personnel, systems, and procedures to ensure effective and timely response to alarms, calls of distress, incidents, and other activities.
- Serve as the liaison between the ISOC, Contract Security Management
- Develop and direct the functions, processes, and operations of the ISOC and ensures policies, procedures, and objectives align with client goals
- Perform analysis, planning, and provide direction to ensure that the ISOC is delivering maximum value to the business
- Develop, implement, and document scheduled and ad hoc training exercises to ensure effective performance of the personnel assigned to the ISOC
- Develop ISOC functionality and assist in identifying new technologies and upgrades for existing systems
- Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, radio systems, Skype, and other systems
- Motivates, coaches, and provides leadership to the ISOC staff to develop direct reports
- Manage, administer and work within software programs used to support operational processes such as travel security, emergency notification, global incidents, etc.
- Provides feedback to both client and contract security management to mitigate failures and improve performance
- Serve as a point of escalation for any inter-company customer service issues related to the ISOC operations
- Perform on-call duty (includes after-hours, weekends, holidays) to take appropriate action on staff questions and issues
- Develop and monitor intelligence sources to identify potential threats or incidents which may target the client
- Develop and monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements
- Perform supervisory/managerial responsibilities
- Ensure adequate/skilled staffing; select employees
- Establish performance goals and priorities and perform performance appraisals
- Create and deliver security presentations, reports, and participate in required meetings
- Perform other duties as assigned by the Contract Security Account Manager or Security Management
- High school diploma or equivalent
- Minimum of two (2) years of supervisory/management experience
- Minimum of one (1) year of working in a Security Operations Center or closely related operation
- Work history to include each the following:
- Ability to prioritize workload based on urgency; able to delegate tasks and communicate to a range of audiences
- Demonstrated analytic and critical thinking skills
- Demonstrated ability to ensure compliance, monitoring of assets, and making rapid notifications
- Demonstration of strong computer skills
- Excellent oral and written communication skills
- Excellent analytical and problem-solving skills
- Superior customer service skills
- Ability to coach, mentor, and motivate direct reports
- Active listening skills
- Ability to assess and evaluate situations effectively
- Attention to detail
- Proficient computer skills to include Microsoft Office (Word, Excel, PowerPoint) and ability to quickly learn multiple computer software programs
- Ability to research, investigate, and compile information
- Planning and organizing skills
- Ability to mediate conflict with tact, diplomacy
- Ability to critically think and conduct analyses in a dynamic environment; able to adapt to changing priorities
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Valid driver’s license if driving a company or customer owned vehicle
- Prior experience supervising or managing a Security Operations Center, Security Communications Center, security/alarm monitoring center or other closely related call center environment
- Military experience
- College degree in management, criminal justice, or related field of study
- Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
Requisition ID
2026-1747810
Investigative Security Operations Center (ISOC) Supervisor
Overview
Company Overview:
Job Description
Allied Universal® is hiring a Investigative Security Operations Center (ISOC) Supervisor. The Investigative Security Operations Center (ISOC) Supervisor maintains full accountability for the ISOC and its personnel, systems, and procedures to ensure effective and timely response to alarms, calls of distress, incidents, and other activities.
- Serve as the liaison between the ISOC, Contract Security Management
- Develop and direct the functions, processes, and operations of the ISOC and ensures policies, procedures, and objectives align with client goals
- Perform analysis, planning, and provide direction to ensure that the ISOC is delivering maximum value to the business
- Develop, implement, and document scheduled and ad hoc training exercises to ensure effective performance of the personnel assigned to the ISOC
- Develop ISOC functionality and assist in identifying new technologies and upgrades for existing systems
- Receive and respond to emergency and non-emergency calls from employees, outside vendors, law enforcement, and the security field force via telephone, automated alarm monitoring, radio systems, Skype, and other systems
- Motivates, coaches, and provides leadership to the ISOC staff to develop direct reports
- Manage, administer and work within software programs used to support operational processes such as travel security, emergency notification, global incidents, etc.
- Provides feedback to both client and contract security management to mitigate failures and improve performance
- Serve as a point of escalation for any inter-company customer service issues related to the ISOC operations
- Perform on-call duty (includes after-hours, weekends, holidays) to take appropriate action on staff questions and issues
- Develop and monitor intelligence sources to identify potential threats or incidents which may target the client
- Develop and monitor key performance indicators, determine gaps in performance metrics, and recommend/execute change management techniques for efficiency/quality improvements
- Perform supervisory/managerial responsibilities
- Ensure adequate/skilled staffing; select employees
- Establish performance goals and priorities and perform performance appraisals
- Create and deliver security presentations, reports, and participate in required meetings
- Perform other duties as assigned by the Contract Security Account Manager or Security Management
- High school diploma or equivalent
- Minimum of two (2) years of supervisory/management experience
- Minimum of one (1) year of working in a Security Operations Center or closely related operation
- Work history to include each the following:
- Ability to prioritize workload based on urgency; able to delegate tasks and communicate to a range of audiences
- Demonstrated analytic and critical thinking skills
- Demonstrated ability to ensure compliance, monitoring of assets, and making rapid notifications
- Demonstration of strong computer skills
- Excellent oral and written communication skills
- Excellent analytical and problem-solving skills
- Superior customer service skills
- Ability to coach, mentor, and motivate direct reports
- Active listening skills
- Ability to assess and evaluate situations effectively
- Attention to detail
- Proficient computer skills to include Microsoft Office (Word, Excel, PowerPoint) and ability to quickly learn multiple computer software programs
- Ability to research, investigate, and compile information
- Planning and organizing skills
- Ability to mediate conflict with tact, diplomacy
- Ability to critically think and conduct analyses in a dynamic environment; able to adapt to changing priorities
- Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
- Valid driver’s license if driving a company or customer owned vehicle
- Prior experience supervising or managing a Security Operations Center, Security Communications Center, security/alarm monitoring center or other closely related call center environment
- Military experience
- College degree in management, criminal justice, or related field of study
- Medical, dental, vision, basic life, AD&D, retirement plan, and disability insurance
Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com
Requisition ID
2026-1747810
See All 82 Investigative Assistant Jobs
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Find Investigative Assistant JobsInvestigative Assistant Job Market
Who's Hiring
Top Industries Hiring
- Education
- Construction & Real Estate
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in investigative assistant jobs.
- High school diploma or associate degree in criminal justice, paralegal studies, or a related field
- Experience conducting research using public records, court filings, or proprietary databases
- Proficiency with case management software and document management systems
- Strong written communication skills for drafting investigative reports and case summaries
- Valid driver's license and willingness to conduct field surveillance or in-person interviews
- Familiarity with chain-of-custody procedures and evidence handling protocols
Tips for Your Investigative Assistant Job Search
Tailor your resume to case types
Investigative assistant roles vary widely by specialty. If you're applying to insurance defense firms, highlight fraud detection or surveillance support. For law firms, emphasize case file organization, witness coordination, and legal document handling. Generic resumes rarely clear the first review.
Highlight database and research tools
Employers expect fluency with records databases, skip-tracing tools, and court filing systems. Name the specific platforms you've used in your resume's skills section. Vague phrases like 'research experience' won't stand out the way a named tool list will.
Apply early to roles that fit
Migrate Mate lists investigative assistant openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Get a notarized background clearance ready
Many investigative assistant positions require a clean background check before an offer is finalized. Having a recent, notarized clearance letter ready signals professionalism and speeds up the hiring process, especially in government-adjacent or law enforcement support roles.
Prepare for scenario-based interview questions
Interviewers frequently ask how you'd handle a subject who refuses cooperation or how you'd document a discrepancy in case evidence. Practice walking through your reasoning process out loud, not just the conclusion you reached.
Follow up with case-specific detail
When following up after an interview, reference a specific case type or challenge the employer mentioned. Saying you're still interested in their insurance fraud caseload lands better than a generic thank-you, and it shows you were actually listening.
Investigative Assistant Jobs: Frequently Asked Questions
Which companies are hiring the most investigative assistants?
The companies hiring the most investigative assistants right now include GRAY MEDIA, New York County District Attorney's Office, and American Structurepoint, with the largest share of openings in Virginia, California, and New York, based on current listings on Migrate Mate as of November 2026. Law firms, insurance carriers, and government contractors consistently represent the largest share of open roles.
How many investigative assistant jobs are remote?
About 64% of investigative assistant openings are fully remote or hybrid as of November 2026, with remote work most common in roles centered on records review, document analysis, and report writing rather than field-based surveillance or in-person interviews, which almost always require a physical presence.
How do you become an investigative assistant?
Start by earning a diploma or associate degree in criminal justice, paralegal studies, or a related field. Build practical skills in records research, report writing, and database use. Seek entry-level positions at law firms, insurance companies, or private investigation agencies where you can learn case procedures. Certifications in fraud examination or paralegal work strengthen your candidacy over time.
Can you get hired as an investigative assistant with little or no experience?
Yes, some employers hire investigative assistants without direct experience, particularly for administrative-heavy roles at law firms or insurance companies. Demonstrating strong research skills, attention to detail, and familiarity with public records systems goes a long way. Internships, volunteer work with legal aid organizations, or coursework in criminal justice can substitute for paid experience in entry-level screenings.
What does the investigative assistant interview process look like?
Most employers conduct a phone screen followed by one or two in-person or video interviews. Expect questions about how you organize case files, handle sensitive information, and document findings accurately. Some employers include a practical exercise, such as summarizing a mock case report or identifying inconsistencies in a sample document. Background checks are standard before any offer is extended.
Where can I find and apply to investigative assistant jobs?
You can find and apply to investigative assistant jobs on Migrate Mate, which lists current openings from across the United States. Find roles that match your experience and specialization, then apply directly to each listing. No intermediaries, no waiting for a recruiter to respond.
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