IT Manager Jobs in Tacoma, WA

Description

Summary

Why it's a great opportunity: In this role as an IT Systems Engineer 2, you will support the County’s modern hybrid technology environment, with a strong focus on data center operations, IT facility infrastructure, and mission-critical systems. You will serve as a key technical contributor within the Platform Services unit, supporting County data centers, MDF/IDF rooms, power and cooling systems, UPS and PDU infrastructure, environmental monitoring, structured cabling, physical security, DCIM tools, asset documentation, and infrastructure modernization efforts.

Information Technology’s 130 staff are responsible for building, operating, and maintaining the technologies that power essential public services in Pierce County. We provide diverse technology solutions including commercial applications, geographic information systems, and sophisticated custom software, supported by a robust hybrid infrastructure combining both on-premises and cloud-based platforms, and all secured by a reliable network. Our team thrives in a positive, collaborative environment combined with continual learning and development to enable our highly impactful work. Join us where your contributions truly make a difference.

Why it's a great department: The Finance & Enterprise Services Department delivers enterprise-wide services that support every County department and many external partners, ensuring Pierce County operates effectively, efficiently, and with strong public stewardship. Finance & Enterprise Services staff provide a broad portfolio of high-impact, countywide services, including budgeting and performance management, fiscal services, procurement and contracting, information technology, general services, fleet services, and risk management.

Employees have the opportunity to work on strategic, enterprise-level initiatives, collaborate across departments, provide the operational and technical backbone which ensures the smooth delivery of services across the organization, and deliver critical analysis and decision support that informs leadership and shapes County priorities. The Finance & Enterprise Services Department is focused on creating a culture where employees can help improve service delivery to make a meaningful impact on County operations and the community. The Department leads with safety, empowerment, and collaboration to create an environment where every person can contribute, challenge ideas, and continuously improve.

Learn more about the Finance & Enterprise Services Department here.

How to be successful in the role: Your success will come from being a collaborative, technically curious problem solver with experience supporting enterprise data centers or large-scale IT facilities, coordinating with Facilities Management, vendors, contractors, telecommunications providers, and internal IT teams while ensuring architecture, security, operational, and change management standards are met. Supporting nearly 1,000 County technology solutions, contributing to highly available public services, participating in infrastructure projects and lifecycle planning, and growing professionally within an innovative, people-focused IT organization committed to teamwork, continuous improvement, inclusion, and direct community impact will further ensure your success.

Your future in this role: You will have access to professional development through robust online learning and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career while directly impacting the communities in Pierce County.

Core daily responsibilities:

• Provide skilled design, implementation and operational support for all Pierce County data centers and IT equipment rooms including facility power, UPS, cooling, humidity control, fire and safety systems, racking, cabling management, and security.
• Participate in technical strategic planning and implementation of new data center technologies to assure County’s uptime needs are continually met.

• Participate in technical strategic planning and implementation of new data center technology standards within expertise areas.

• Perform full range of skilled technical and analytical functions for critical data center and operational support.

A classification description with a more detailed list of essential functions can be found here.

Minimum Qualifications

• Additional education or experience may substitute for the recruiting requirements.
• Four or more years of information technology experience is required.
• A Bachelor of Arts or Bachelor of Science degree in information technology, computer sciences, business, public administration or related field.
• A resume and cover letter are required for this position.
• A valid driver’s license is required.

As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.

Supplemental Information

To be considered for this opportunity please:

• Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to: www.piercecountywa.org/jobs.
• If you have a question about this opportunity, please email the Recruitment Team at PCHRRecruit@piercecountywa.gov and specify the Job Number and Title.
• If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
• Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.

This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.

Pierce County is committed to fostering a Welcoming Workplace where employees are supported, respected, and able to thrive. We believe a strong public workforce is representative of the community it serves and that fair and just access to opportunity strengthens public service.

Guided by the County Executive’s Forward Together mission, Pierce County works to build communities that are safe, welcoming, and connected. This same commitment shapes how we recruit, develop, and retain our employees. County employees make a direct and visible impact in the lives of residents every day, and we invite you to join us in helping keep Pierce County a place people are proud to call home.

We are unable to sponsor or take over sponsorship of an employment visa at this time.