IT Operations Coordinator Jobs
IT Operations Coordinator jobs are open across healthcare, finance, and technology, at every level from entry-level to senior, with specializations in systems administration, incident management, and IT service delivery. Find a role that fits below and apply directly.
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Showing 5 of 56+ IT Operations Coordinator jobs
DESCRIPTION
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
- Inclusively hire, train, and develop a team of IT professionals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Lead infrastructure builds in new facilities.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Develop and maintain policies, procedures, and processes.
- Oversee management of equipment and parts inventory.
- Create, manage, and support recognition and communication programs.
- Travel up to 30%.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, KS, Olathe - 116,800.00 - 160,000.00 USD annually
USA, MO, Liberty - 116,800.00 - 160,000.00 USD annually
DESCRIPTION
Operations is at the heart of Amazon business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides 24x7 global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile. We also provide operational support on behalf of key partners including Amazon Fulfillment Technologies, OpsTech Infrastructure Engineering, Amazon Robotics, Amazon Warehouse Control Systems, and Amazon Lockers.
Together, we take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Fulfillment Center, or delighting our customers by delivering packages directly to them.
When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are consistently inspired, constantly learning from each other, and are creatively contributing to our next big idea. You will be surrounded by the best innovators of our time. We value diversity! See why diversity is important to us at amazon.com/diversity. We are looking for self-motivated individuals to take on new challenges and motivate teams in fostering solutions to the hurdles we face. Your role as a leader will be to confront obstacles others avoid and create a team that embodies our leadership principles.
About The Role
You will be leading a team of IT professionals with various skill sets to provide truly innovative technical support to Amazon’s Operations team who fulfill our customer promises millions of times a day. The technology varies between our different facilities, but Amazon’s core IT infrastructure is fully redundant and relies upon top tier vendor hardware networked over fiber optic, copper, and wireless topologies. Your internal customers, whether human, robotic, or mechanical, use mobile computing devices, thin clients, integrated computer, and PCs running Windows, Linux, and Android operating systems to virtually and physically move e-commerce items from our suppliers into our fulfillment centers shelves, from those shelves into packaging, those packages into cars, trucks, and airplanes for delivery to front doors around the world.
What Do We Offer?
Amazon offers competitive compensation packages including comprehensive healthcare benefits starting on Day 1, matching 401(k) program, and up to 20 weeks of paid parental leave. But wait there’s more: we are a casual dress code at each of our locations (jeans, t-shirts, safety shoes and at times a neon safety vest will be your daily outfit).
Key job responsibilities
- Inclusively hire, train, and develop a team of IT professionals.
- Support all safety programs and OSHA compliance to ensure a safe work environment for all associates.
- Interact with management and staff to provide technical assistance for continuous improvement of IT solutions.
- Establish and maintain a positive, productive relationship with operational partners and staff.
- Lead infrastructure builds in new facilities.
- Plan, organize, schedule, and supervise the day-to-day technical support activities, including troubleshooting, customer service issues, approvals, and installations.
- Measure, monitor, and maintain team’s ability to meet or exceed contact and resolution Service Level Agreements (SLA).
- Develop and maintain policies, procedures, and processes.
- Oversee management of equipment and parts inventory.
- Create, manage, and support recognition and communication programs.
- Travel up to 30%.
BASIC QUALIFICATIONS
- 5+ years of developing a team of technical professionals across multiple locations experience
- 2+ years of leading technology teams as a information technology operations manager experience
- Bachelor's degree, or 4+ years of professional or military experience
- Knowledge of Linux or Unix systems administration
PREFERRED QUALIFICATIONS
- Knowledge of hardware architectures
- Experience with system management tools and client/server environments
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, KS, Olathe - 116,800.00 - 160,000.00 USD annually
USA, MO, Liberty - 116,800.00 - 160,000.00 USD annually
IT Operations Coordinator Jobs by Experience Level
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Find JobsIT Operations Coordinator Job Market
Who's Hiring
- Amazon35
- City of San Antonio2
- KITH1
- GEODIS1
- Labcorp1
Top Industries Hiring
- Retail
- Technology & Software
- E-Commerce & Online Marketplaces
- Healthcare & Medical Services
- Consulting & Professional Services
What Employers Look For
The qualifications that appear most often in IT operations coordinator jobs.
- Experience with IT service management platforms such as ServiceNow or Jira
- Strong troubleshooting and incident response skills across hardware and software
- CompTIA A+, ITIL Foundation, or equivalent certification preferred or required
- Proficiency in managing tickets, tracking SLAs, and coordinating with cross-functional teams
- Associate or bachelor's degree in information technology, computer science, or a related field
- Familiarity with network fundamentals, Active Directory, and cloud environments such as Microsoft 365
Tips for Your IT Operations Coordinator Job Search
Tailor your resume for ITSM tools
IT operations coordinator roles almost always require hands-on experience with IT service management platforms. Call out the specific tools you have used, how you used them, and the scale of the environments you supported. Vague references to general IT experience get skipped.
Highlight your incident response metrics
Hiring managers want to see how you handled outages or service disruptions. Describe your role in triage, escalation, and resolution, and quantify outcomes where you can, like reduced ticket backlog or faster resolution cycles. This separates coordinators from generalists.
Apply early to roles that fit
Migrate Mate lists it operations coordinator openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that match your environment
An it operations coordinator in a cloud-heavy SaaS company does very different work from one in a hospital or a financial institution. Filter for roles in your industry so your resume reads as directly relevant, not as a stretch.
Prepare a scenario answer for change management
Interviewers for this role almost always ask how you have coordinated a system migration or rollout. Have a specific example ready that covers how you communicated with stakeholders, managed the timeline, and handled unexpected issues mid-process.
Negotiate scope, not just compensation
Once you have an offer, ask clarifying questions about on-call expectations, ticket ownership, and escalation authority before accepting. IT operations roles vary widely in after-hours load, and understanding that upfront helps you evaluate whether the role is a real fit.
IT Operations Coordinator Jobs: Frequently Asked Questions
Which companies are hiring the most it operations coordinators?
Amazon, City of San Antonio, and KITH are hiring the most it operations coordinators right now, with openings concentrated in Texas, New York, and Florida, based on current listings on Migrate Mate as of November 2026. Demand is especially strong in healthcare systems, financial services firms, and managed service providers.
How many it operations coordinator jobs are remote?
About 11% of it operations coordinator openings are fully remote or hybrid as of November 2026, though availability varies by industry and employer. Roles focused on documentation, vendor coordination, and IT project support tend to be more remote-friendly, while positions that require hands-on hardware support or on-site infrastructure work are more likely to be on-site or hybrid.
How do you become a it operations coordinator?
Start by building foundational IT skills through a degree, bootcamp, or self-study, then earn an entry-level certification like CompTIA A+ or ITIL Foundation to signal readiness to employers. Get hands-on experience through help desk, desktop support, or junior IT roles where you handle tickets and learn service management workflows. From there, move into coordination responsibilities by taking on project support tasks and demonstrating you can manage priorities across teams.
Can you get an it operations coordinator job with little or no experience?
Yes, some it operations coordinator roles are designed for candidates early in their IT careers, particularly at managed service providers and larger enterprises with structured training programs. Focus your applications on postings that list an associate degree or equivalent experience as acceptable, emphasize any help desk or technical support work you have done, and show familiarity with ticketing systems and basic troubleshooting in your resume and cover letter.
What does the it operations coordinator interview process look like?
Most employers start with a recruiter or HR screen to confirm your background and interest, followed by a technical conversation with an IT manager or team lead covering your experience with service management tools, incident handling, and vendor coordination. A final round often includes a scenario-based discussion or a panel with stakeholders from operations or project management. Some employers also ask you to walk through how you have handled a past outage or system change.
Where can I find and apply to it operations coordinator jobs?
You can find and apply to it operations coordinator jobs on Migrate Mate, which lists current openings from across the United States. Find roles that fit your experience level and specialization, then apply directly to each listing from the page.
See All 56 IT Operations Coordinator Jobs
Find roles that match your experience and apply in just a few clicks.
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