IT Program Manager Jobs in Georgia

Company

Federal Reserve Bank of Atlanta

As an employee of the Atlanta Fed, you will help support our mission of promoting the stability and efficiency of the U.S. economy and financial system. Your work will affect the economy of the Southeast, the United States, and the world. The work we do here is important, and how we do it is just as important as what we do. We live our values of integrity, excellence, and respect every day. We do the right thing, we do things right, and we treat people right. A career at the Federal Reserve Bank of Atlanta gives you the chance to do work that touches lives and helps communities prosper.

OUR BANK - The Federal Reserve is the central bank of the United States and is one of the most influential, trusted, and prestigious financial organizations. It consists of twelve Reserve Banks located around the country and the Board of Governors in Washington, D.C. The Federal Reserve Bank of Atlanta territory covers the Sixth Federal Reserve District, which includes Alabama, Florida, and Georgia, and portions of Louisiana, Mississippi, and Tennessee. The Atlanta Fed and the other Reserve Banks play an important part in all three of the Fed's functions: monetary policy, bank supervision and regulation, and the operation of a nationwide payment system.

PLEASE READ:

Internships are paid. Summer housing will not be provided. This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

SCOPE OF ASSIGNMENT:

The Intern will gain hands-on experience in enterprise technology procurement by supporting the ordering, and fulfillment of hardware and software within the Federal Reserve Bank (FRB) environment. The intern will work closely with a designated mentor who will assign and guide all work activities, ensuring alignment with departmental processes, service delivery goals, and professional development objectives.

Key Responsibilities:

• Create, update, and close IT procurement and fulfillment tickets in ServiceNow.
• Assist with ordering hardware and software. Maintain accurate records.
• Communicate professionally with internal customers, and IT teams to clarify order details and resolve issues.
• Support IT Procurement team in day-to-day administrative and operational activities

QUALIFICATIONS:

• Students must be currently enrolled at an accredited college or university in a Bachelor or Graduate degree program through the duration of the internship.
• Minimum cumulative GPA above 3.0 in academically rigorous curriculum.
• Must be committed to working a 40-hour work week for 10-12 weeks during the summer months.
• Basic knowledge of ServiceNow

PREFERRED MAJORS:

• Information Technology
• Information Systems
• Technology Management

CORE COMPETENCIES:

• Proficient in Microsoft Office Suite
• Excellent communication skills (verbal and written)
• Strong analytical skills
• Ability to work independently and take ownership of projects
• Great work ethic and detail oriented
• Comfortable working across time zones to complete projects in a timely manner

OUR BENEFITS TO INTERNS (some benefits are subject to being onsite):

• Professional development opportunities
• Networking
• MARTA passes provided
• Free LinkedIn Learning access
• Free access to our FedFuel career development tool
• Café and dining options on-site
• Dress for your day
• Flexible hours
• Access to on-site fitness center

TO APPLY:

In addition to your application, please attach a resume and a copy of your most recent unofficial transcript.

Additional Requirements:

• This position will require at minimum fingerprinting for a criminal background check, education and employment verification, along with potential additional screening requirements due to the information accessed while performing the job. Any offer of employment is contingent upon satisfactory results of any required background screening. These screenings would be initiated at the time of offer acceptance and can take up to approximately 8 weeks to be completed. The screening covers areas such as education/employment verification, criminal history, credit history, and reaches out to your references and people that know you well.
• For Law Enforcement positions, physical, psychological, drug, stress/EKG, and attending an academy will be required.
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
• Federal Reserve Bank of Atlanta employees must comply with the Bank’s ethics rules. These rules generally prohibit employees, their spouses/domestic partners, and minor children from holding financial interests (such as common stock and corporate bonds) issued by financial institutions. This prohibition also applies to investment funds that focus on investing in the financial sector. If you, your spouse/domestic partner, or minor child own such securities, you will generally be asked to divest them if you accept an offer of Bank employment. If you have concerns about this prohibition, you should raise the issue with the recruiter for this posting early in the process.

This is not necessarily an exhaustive list of all responsibilities, duties, performance standards or requirements, efforts, skills or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, rush jobs, change in workload or technological developments).

The Federal Reserve Bank of Atlanta is an equal opportunity employer.

Full Time / Part Time

Full time

Regular / Temporary

Temporary

Job Exempt (Yes / No)

No

Job Category

Internship Family Group

Work Shift

First (United States of America)

The Federal Reserve Banks are committed to equal employment opportunity for employees and job applicants in compliance with applicable law and to an environment where employees are valued for their differences.

Always verify and apply to jobs on Federal Reserve System Careers (https://rb.wd5.myworkdayjobs.com/FRS) or through verified Federal Reserve Bank social media channels.

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