IT Service Delivery Manager Jobs in Mississippi
IT Service Delivery Manager jobs in Mississippi are concentrated in healthcare IT, financial services, state government technology, and managed services, with demand at both mid-level and senior leadership tiers. Jackson, Ridgeland, and Hattiesburg are the primary hiring metros, anchored by employers such as Singing River Health System, Trustmark Corporation, and Leidos, all of which maintain lasting technology operations in the state. The most in-demand specialties include ITIL-based service management, ITSM platform administration, and vendor governance. Scan the live roles below and apply to whichever ones fit.
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WWhy Merit Health Central?
At Merit Health Central, we know your career is more than just a job—it’s about finding a place where you are respected, supported, and where your work has real purpose. We are committed to creating a collaborative, compassionate environment where your skills are valued, your growth is encouraged, and your impact is meaningful.
Our team members are dedicated to improving the health and well-being of the communities we serve throughout southwest Mississippi and beyond. As part of a strong, community-focused hospital, you'll work alongside caring professionals in a supportive atmosphere that values teamwork, integrity, and excellence in care. We believe in rewarding that commitment with competitive pay, recognition programs, and a full range of benefits, including:
- Competitive compensation
- Paid time off for vacations, holidays, and illness
- Health insurance (medical, dental, vision, prescription)
- 401(k) retirement savings plan
- Education and student loan assistance
- Life and disability insurance
- Flexible spending account
About Jackson, Mississippi
Located in the heart of the Magnolia State, Jackson blends Southern hospitality with a rich cultural heritage. Known for its vibrant arts scene, deep musical roots, and delicious food, Jackson offers an affordable cost of living and a close-knit community feel—plus all the amenities of a capital city. Whether you're into history, food, music, or the outdoors, Jackson is a place where you can build a meaningful life and career. If you aren't a local and you haven't already discovered this, check out https://www.visitjackson.com/ to see what makes Jackson, MS so special.
Job Summary
The Registered Nurse (RN) provides patient-centered care through the nursing process of assessment, diagnosis, planning, implementation, and evaluation. This role is responsible for coordinating and delivering high-quality care based on established clinical protocols and physician/provider orders. The RN collaborates with physicians, nurses, and other healthcare professionals to ensure effective patient care and desired outcomes, while maintaining a supportive and compassionate environment for patients and their families.
Essential Functions
- Coordinates and delivers high-quality, patient-centered care in accordance with organizational policies, protocols, and the nursing process.
- Conducts thorough patient assessments and documents findings accurately, reporting changes in condition to the appropriate care team members.
- Utilizes knowledge of human growth and development to provide age-appropriate care and education.
- Administers prescribed medications, monitors for side effects, and documents administration in accordance with standards of practice.
- Assists physicians during procedures within the scope of documented competency and skill level.
- Collaborates with the healthcare team to develop, implement, and evaluate individualized care plans based on patient assessments and needs.
- Responds to medical emergencies and participates in life-saving interventions, such as CPR and code team activities, as appropriate.
- Advocates for the rights and needs of patients, ensuring their voices are heard and respected in care planning and delivery.
- Provides patient and family education on medical conditions, treatment plans, and post-discharge care, ensuring understanding and adherence to instructions.
- Implements and adheres to infection control protocols to prevent the spread of healthcare-associated infections.
- Monitors and operates medical equipment (e.g., IV pumps, monitors, ventilators) as needed for patient care and safety.
- Promotes patient safety by adhering to National Patient Safety Goals and maintaining a clean, safe environment for patients and staff.
- Participates in audits, chart reviews, and compliance checks to ensure adherence to standards of practice and regulatory requirements.
- Demonstrates responsible decision-making in planning, delegating, and providing care based on patient needs and organizational policies.
- Documents patient care and education thoroughly and promptly in the medical record.
- Engages in professional development to maintain clinical competency and understanding of current nursing standards and regulations.
- Participates in performance improvement initiatives, including data collection and process development, to enhance patient outcomes and care delivery.
Obstetrics/Labor and Delivery/Post Partum/Nursery RN:
Educates patients about pregnancy, provides prenatal screenings, and prepares patients for labor and delivery.
Assesses and monitors the new mother's physical recovery, including vital signs, postpartum hemorrhage, and potential complications like postpartum depression.
Assists with epidurals and other pain management techniques during labor.
Administers pain medication, induces labor, and manages other medication needs during labor and delivery.
Assists during labor and delivery, monitors fetal well-being, administers medications, and provides pain relief. Monitors mothers and newborns after delivery, assessing their well-being, and providing education on postpartum care and breastfeeding.
Assesses and monitors newborn health, taking vital signs, performing routine assessments, and educating parents on newborn care.
Assists with gynecological exams and procedures, and provides education on reproductive health, contraception, and prenatal care.
Educates patients about family planning, fertility, pregnancy, childbirth, and postpartum care.
Interprets fetal heart rate patterns and assesses fetal well-being using electronic fetal monitoring.
Performs other duties as assigned.
Maintains regular and reliable attendance.
Complies with all policies and standards.
Qualifications
- 0-2 years of experience in a clinical nursing role or student clinical rotations in an acute care setting required
Knowledge, Skills and Abilities
- Strong knowledge of the nursing process and clinical nursing practices.
- Ability to perform thorough patient assessments and communicate findings effectively.
- Proficient in administering medications and monitoring for side effects.
- Effective communication and interpersonal skills to collaborate with interdisciplinary teams.
- Strong organizational skills and attention to detail in documenting patient care.
- Knowledge of safety standards, infection control, and quality improvement initiatives.
Licenses and Certifications
- RN - Registered Nurse - State Licensure and/or Compact State Licensure required
- BCLS - Basic Life Support required
- ACLS - Advanced Cardiac Life Support preferred
- PALS - Pediatric Advanced Life Support preferred
- NRP - Neonatal Resuscitation preferred
- Refer to facility or unit-specific guidelines for additional requirements.
This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for any employer.
INDNUR
See All 45 IT Service Delivery Manager Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
Find JobsIT Service Delivery Manager Jobs by City in Mississippi
Where Mississippi roles are concentrated, by current openings.
IT Service Delivery Manager Job Market in Mississippi
A snapshot from current Mississippi openings, updated as new roles post.
Who's Hiring
- Talented Medical Solutions6

- Singing River Health System4

- Voyage Health3V
- Baptist Memorial Health Care3

- University of Mississippi Medical Center3

Top Industries Hiring
- Healthcare & Medical Services7
- Education2
- Manufacturing2
- Food & Beverage1
- Hospitality & Tourism1
What Mississippi Employers Look For
The qualifications that appear most often in IT service delivery manager jobs across Mississippi.
- Bachelor's degree in information technology, computer science, or a related field required
- ITIL Foundation certification or higher is consistently required across Mississippi listings
- Five or more years of IT service management or operations experience expected
- Demonstrated experience managing SLAs, escalations, and cross-functional IT teams
- Proficiency with ITSM platforms such as ServiceNow, Jira Service Management, or Remedy
- Strong vendor management and contract oversight experience in regulated environments
IT Service Delivery Manager Jobs in Mississippi: Frequently Asked Questions
How do you become a it service delivery manager in Mississippi?
Most Mississippi employers expect a bachelor's degree in information technology or a related field combined with several years of hands-on IT operations experience. No state-issued license is required for this role in Mississippi. Earning an ITIL Foundation certification, which is vendor-neutral and widely recognized, significantly strengthens candidacy. Many professionals move into service delivery management from help desk supervisor, systems administrator, or IT project coordinator roles at Mississippi healthcare systems, state agencies, or managed service providers.
How much do IT service delivery managers make in Mississippi?
IT service delivery managers in Mississippi earn a median of about $124,280 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $79,570 for the lowest 10% to over $186,730 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire it service delivery managers in Mississippi?
Employers hiring it service delivery managers in Mississippi right now include Talented Medical Solutions, Singing River Health System, and Voyage Health, based on current listings on Migrate Mate as of July 2026. Mississippi's healthcare sector and state government IT modernization contracts are consistently among the most active sources of open positions.
Which Mississippi cities have the most it service delivery manager jobs?
Jackson, Flowood, and Vicksburg account for the largest share of it service delivery manager openings in Mississippi. Jackson drives the majority of demand as the state capital and commercial center, home to large healthcare networks, financial institutions, and state agency IT departments, while Ridgeland and Hattiesburg contribute through suburban corporate campuses and regional hospital systems that maintain dedicated IT service functions.
Are there remote it service delivery manager jobs in Mississippi?
Yes, and more than most IT roles allow, since service delivery management is largely coordination and governance work rather than hands-on infrastructure maintenance. About 17% of it service delivery manager openings tied to Mississippi are remote or hybrid as of July 2026, reflecting the role's collaborative but desk-based nature. Vendor oversight, SLA reporting, and ITSM platform management are the functions most commonly performed fully remote.
How can I get hired as a it service delivery manager in Mississippi with little or no experience?
The most realistic entry path is moving up from a help desk analyst or IT support specialist role at a Mississippi employer, then stepping into a team lead or service desk supervisor position. Large Mississippi healthcare systems such as Baptist Health Systems and University of Mississippi Medical Center regularly hire IT support staff and promote internally into service management tracks. Earning an ITIL Foundation certification before applying gives candidates a clear credential edge and signals familiarity with service delivery frameworks that Mississippi hiring managers expect.
Where can I find and apply to it service delivery manager jobs in Mississippi?
You can find and apply to it service delivery manager jobs in Mississippi on Migrate Mate, which lists current openings across the state. Search the available roles, identify the ones that match your experience and location preferences, and apply directly to each position that fits.
See All 45 IT Service Delivery Manager Jobs in Mississippi
Find roles in Mississippi that match your experience and apply in just a few clicks.
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