J-1 Visa IT Service Delivery Jobs
IT Service Delivery roles in the United States are accessible to exchange visitors through J-1 visa sponsorship under the Trainee or Intern program category, depending on your career stage. Designated sponsors issue your DS-2019 and oversee your training plan while a U.S. host employer provides the actual work experience.
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The IT Intern will participate in a Rotational IT Foundations Program designed to strengthen day-to-day IT operations while developing a pipeline of well-rounded IT talent. This role provides hands-on exposure across core IT functions, supporting operational efficiency, system resilience, and scalability through foundational, high-value work.
The internship offers practical experience across Service Desk operations, desktop and endpoint support, systems documentation, networking fundamentals, and enterprise technology services (ETS). The intern will work closely with IT professionals while contributing meaningfully to service readiness, onboarding preparedness, and documentation quality.
Internship Details
- Duration: 12 weeks
- Timing: May/June start through August/September end
- Schedule: Part-time (20 hours per week)
Responsibilities (include, but are not limited to):
Service Desk
- Assist with ticket lifecycle support, including documentation, categorization, and basic troubleshooting.
- Support Service Desk throughput by handling repeatable and foundational support tasks.
Desktop & Endpoints
- Support hardware setup, asset tagging, and inventory accuracy.
- Assist with workstation and conference room readiness to support employee onboarding and daily operations.
Systems
- Help document IT workflows, procedures, and runbooks to improve consistency and reduce single-point dependency.
- Observe and support patching activities and system maintenance processes.
Networking
- Assist with network inventory updates, closet labeling, and documentation.
- Gain exposure to networking fundamentals within an enterprise environment.
Enterprise Technology Services (ETS)
- Support enterprise application readiness, licensing processes, and user access workflows.
- Gain exposure to enterprise tools and platforms used across the organization.
- Perform other duties as assigned.
Required Qualifications:
- Pursuing a Bachelor’s degree in Information Technology, Information Systems, Computer Science, Management Information Systems, Computer Engineering or a related field.
- Strong interest in IT operations, systems, and enterprise technology.
- Willingness to learn and support foundational IT tasks.
- Strong organizational skills and attention to detail.
- Ability to communicate clearly and work effectively in a team environment.
Preferred Qualification:
- Familiarity with basic IT concepts such as hardware, operating systems, networking, or service desk tools.
- Experience with ticketing systems, device imaging, or asset management (academic or practical).
- Interest in enterprise IT environments, systems reliability, and operational excellence.
- Curiosity, initiative, and motivation to build foundational technical skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee should have the:
- Ability to frequently use or operate a computer, mouse, and/or other office productivity machinery, such as a calculator, copy machine, computer printer, etc.
- Ability to frequently use hand(s) for repetitive actions (grasping and fine manipulation).
- Ability to frequently walk or move – to regularly move about inside the office.
- Ability to frequently see or detect, identify, recognize, or assess surroundings while in the office.
- Ability to occasionally bend, kneel, crouch, turn, and stoop.
- Ability to frequently sit or be stationary for extended continuous periods of time.
- Ability to stand for occasional periods of time.
- Ability to occasionally lift and/or push/pull up to 20 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing their job.
Total Rewards (Benefits, Perks & Compensation)
Benefits & Perks:
In addition to our competitive compensation, you will also be eligible for the following at Karma:
- 40 hours of paid Sick Time
Compensation:
$25.00/per hour - $35.00/per hour. Compensation will vary depending on the candidate's current level of education.
At Karma, our base pay is one part of our total rewards package.
Compensation offered may vary on multiple factors, including market location, education, skills and experience. The total compensation package for this position may also include other elements dependent on the position being offered.
Karma Automotive, Inc. is an equal employment opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status, intersectionality or any other characteristic and group protected by applicable law. Karma Automotive, Inc complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. Valid driver’s license may be required based on essential duties.
IT Intern
The IT Intern will participate in a Rotational IT Foundations Program designed to strengthen day-to-day IT operations while developing a pipeline of well-rounded IT talent. This role provides hands-on exposure across core IT functions, supporting operational efficiency, system resilience, and scalability through foundational, high-value work.
The internship offers practical experience across Service Desk operations, desktop and endpoint support, systems documentation, networking fundamentals, and enterprise technology services (ETS). The intern will work closely with IT professionals while contributing meaningfully to service readiness, onboarding preparedness, and documentation quality.
Internship Details
- Duration: 12 weeks
- Timing: May/June start through August/September end
- Schedule: Part-time (20 hours per week)
Responsibilities (include, but are not limited to):
Service Desk
- Assist with ticket lifecycle support, including documentation, categorization, and basic troubleshooting.
- Support Service Desk throughput by handling repeatable and foundational support tasks.
Desktop & Endpoints
- Support hardware setup, asset tagging, and inventory accuracy.
- Assist with workstation and conference room readiness to support employee onboarding and daily operations.
Systems
- Help document IT workflows, procedures, and runbooks to improve consistency and reduce single-point dependency.
- Observe and support patching activities and system maintenance processes.
Networking
- Assist with network inventory updates, closet labeling, and documentation.
- Gain exposure to networking fundamentals within an enterprise environment.
Enterprise Technology Services (ETS)
- Support enterprise application readiness, licensing processes, and user access workflows.
- Gain exposure to enterprise tools and platforms used across the organization.
- Perform other duties as assigned.
Required Qualifications:
- Pursuing a Bachelor’s degree in Information Technology, Information Systems, Computer Science, Management Information Systems, Computer Engineering or a related field.
- Strong interest in IT operations, systems, and enterprise technology.
- Willingness to learn and support foundational IT tasks.
- Strong organizational skills and attention to detail.
- Ability to communicate clearly and work effectively in a team environment.
Preferred Qualification:
- Familiarity with basic IT concepts such as hardware, operating systems, networking, or service desk tools.
- Experience with ticketing systems, device imaging, or asset management (academic or practical).
- Interest in enterprise IT environments, systems reliability, and operational excellence.
- Curiosity, initiative, and motivation to build foundational technical skills.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee should have the:
- Ability to frequently use or operate a computer, mouse, and/or other office productivity machinery, such as a calculator, copy machine, computer printer, etc.
- Ability to frequently use hand(s) for repetitive actions (grasping and fine manipulation).
- Ability to frequently walk or move – to regularly move about inside the office.
- Ability to frequently see or detect, identify, recognize, or assess surroundings while in the office.
- Ability to occasionally bend, kneel, crouch, turn, and stoop.
- Ability to frequently sit or be stationary for extended continuous periods of time.
- Ability to stand for occasional periods of time.
- Ability to occasionally lift and/or push/pull up to 20 pounds.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing their job.
Total Rewards (Benefits, Perks & Compensation)
Benefits & Perks:
In addition to our competitive compensation, you will also be eligible for the following at Karma:
- 40 hours of paid Sick Time
Compensation:
$25.00/per hour - $35.00/per hour. Compensation will vary depending on the candidate's current level of education.
At Karma, our base pay is one part of our total rewards package.
Compensation offered may vary on multiple factors, including market location, education, skills and experience. The total compensation package for this position may also include other elements dependent on the position being offered.
Karma Automotive, Inc. is an equal employment opportunity (EEO) employer. We do not discriminate on the basis of age, race, gender identity and expression, color, sexual orientation, marital status, pregnancy or related conditions (including breastfeeding), national origin/ancestry, religion, military/veteran status, genetic information, citizenship status, intersectionality or any other characteristic and group protected by applicable law. Karma Automotive, Inc complies with the Americans with Disabilities Act to ensure equal access to all qualified individuals with a physical or mental disability. Valid driver’s license may be required based on essential duties.
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Get Access To All JobsTips for Finding J-1 Visa Sponsorship in IT Service Delivery
Document your IT training objectives clearly
Your DS-2019 requires a detailed training plan tied to specific IT service delivery competencies. Map your objectives to measurable skills like ITIL processes, incident management, or helpdesk operations before approaching any host employer or designated sponsor.
Distinguish Intern from Trainee eligibility early
Current degree students pursuing IT roles typically qualify under the Intern category. If you have graduated and hold prior IT work experience, the Trainee category applies. Applying under the wrong category delays or voids your DS-2019 issuance.
Target host employers with structured IT rotations
Hosts who already run graduate rotational programs or IT helpdesk training tracks are far easier to place with a designated sponsor. Use Migrate Mate to identify U.S. employers whose roles align with J-1 visa exchange visitor training structures.
Verify the host employer's E-Verify enrollment status
Many designated sponsors require host employers to be enrolled in E-Verify before issuing a DS-2019. Confirm this before accepting an offer, since retrofitting enrollment after an offer adds weeks to your start timeline.
Negotiate your offer letter before sponsor submission
Your designated sponsor submits the training plan and DS-2019 only after the host employer commits in writing. Finalize your job title, department, supervisor, and program dates in the offer letter before the sponsor begins its compliance review.
Check the two-year home residency requirement upfront
Some J-1 Trainee participants from certain countries or with government-funded placements face a two-year home residency requirement before switching to H-1B visa or green card status. Confirm your obligation at the U.S. Embassy in your home country before signing any training agreement.
IT Service Delivery J-1 Visa: Frequently Asked Questions
Which J-1 program category fits an IT Service Delivery role?
IT Service Delivery positions most commonly fall under the J-1 Trainee category for professionals who have completed a degree and have some prior IT work experience, or the Intern category for current students. The distinction matters because each category carries different DS-2019 requirements, maximum program duration, and training plan criteria set by your designated sponsor.
Who actually sponsors the J-1 visa for an IT role, the employer or a separate organization?
The visa sponsor is a U.S. Department of State-designated organization, not the hiring employer. Organizations like AIPT or Cultural Vistas issue your DS-2019, approve your training plan, and monitor compliance throughout your program. The IT company you work for is your host employer. These are two separate relationships, and both must agree to your placement before your program can begin.
How do I find IT Service Delivery host employers open to J-1 exchange visitors?
Most IT employers don't advertise J-1 openings explicitly, so searching by role title alone misses many compatible positions. Migrate Mate surfaces U.S. employers and IT roles that align with J-1 exchange visitor training structures, making it easier to identify host companies whose programs and timelines match your eligibility before you approach a designated sponsor.
Does the two-year home residency requirement apply to IT Trainee participants?
It can. The two-year home residency requirement applies to some J-1 participants whose home country government funded their program or whose occupation appears on the State Department's Skills List. IT roles from certain countries do appear on that list. If the requirement applies to you, you'd need to fulfill it or obtain a waiver before transitioning to an H-1B or immigrant visa status.
What does the IT training plan need to include for a designated sponsor to issue a DS-2019?
Designated sponsors require a structured training plan that links each phase of your IT service delivery experience to specific, measurable learning objectives. For IT roles, this typically means detailing exposure to service desk operations, ticketing systems, escalation protocols, and any ITIL or framework-based processes. A plan that reads like a standard job description rather than a structured learning curriculum will be rejected.