Senior Level Lead Experience Designer Jobs

INTRODUCTION

As a Lead Learning Experience Designer, you’ll create learning experiences that help Rivian’s Sales, Service, and Delivery teams build skills, develop confidence, and deliver thoughtful customer experiences.

We’re evolving how learning experiences are designed and built. We’re looking for someone at the forefront of applying AI to learning design—someone who actively experiments, brings strong instructional judgment, and turns new capabilities into high-quality training. You’ll use AI to expand what we can create, from realistic scenarios and interactive content to games, simulations, and tools that support employees on the job.

This is a hands-on role with broad ownership. You’ll lead complex learning projects, partner closely with the business, and help the team develop new ways of working. Curiosity matters, along with the ability to take an idea through testing, refinement, and delivery.

ROLE AND RESPONSIBILITIES

• Drive complete learning programs, partnering with stakeholders to identify performance needs and lead learning projects from discovery through launch and improvement.
• Create clear, practical learning across formats, including digital courses, facilitated experiences, interactions, games, simulations, and performance support.
• Use AI to explore, prototype, and produce high-quality learning, applying careful review for accuracy, instructional value, accessibility, and Rivian’s voice.
• Manage scope and dependencies with partners, communicate progress, and adapt to changing business needs.
• Evolve team practices by testing new tools, sharing effective approaches, and coaching fellow designers.
• Use feedback, assessments, and performance data to improve learning effectiveness.

BASIC QUALIFICATIONS

• A strong workplace learning portfolio demonstrating instructional judgment, creative execution, and high-quality writing.
• Expertise in measuring learning effectiveness, skill application, and performance outcomes.
• Hands-on experience applying AI to learning design and development, with examples of finished work and a habit of testing emerging capabilities.
• Strong grounding in adult learning, performance consulting, and accessible design, including meaningful practice and feedback.
• Experience leading complex projects, navigating ambiguity, and influencing stakeholders.
• Proficiency with tools such as Articulate Rise 360 and Storyline, plus the ability to build beyond established formats.
• Ability to explain design decisions, provide constructive feedback, and develop others’ skills.