Senior Level Member Support Specialist Jobs
Senior level member support specialist jobs place experienced professionals in charge of escalation ownership, process improvement, and the teams or workflows that deliver consistent member outcomes. 46% of openings are remote or hybrid, with hiring concentrated in Insurance, Technology & Software, and Electronics & Hardware and employers like State Farm, Perplexity, and Rambus hiring at this level now.
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Showing 5 of 37+ Senior Level Member Support Specialist jobs
Overview:
Rambus, a premier chip and silicon IP provider, is seeking to hire an exceptional Lead Member of Technical Staff (LMTS) – Logic Design to join our Silicon IP (SIP) team in Hillsboro, Oregon. Candidates will be joining some of the brightest inventors and engineers in the world to develop products that make data faster and safer.
In this role, the candidate will be reporting to the Director of Engineering as an individual contributor. As a LMTS Logic Design Engineer, you will play a pivotal role in the micro-architecture and design of our next-generation high performance and cutting-edge memory controllers for data centers and AI applications. This is a fast-growing market with high demand from tier-1 customers which gives ample opportunity for innovation and differentiation. If you like challenges and want to make a technical difference in the memory landscape during these exciting times in the semiconductor industry, this is the right opportunity for you.
Rambus offers a flexible work environment, embracing a hybrid approach for most office-based roles. Employees are encouraged to spend an average of at least three days per week onsite, allowing for two days of remote work.
Responsibilities:
- Own micro-architecture definition and RTL design for critical blocks such as schedulers, command pipelines, coherency/ordering logic and system interfaces
- Analyze performance, power, and area (PPA) trade-offs and drive design decisions based on quantitative data
- Collaborate closely with verification team to shape test plans and improve verification coverage
- Work with physical design team to understand and resolve timing, power, and congestion challenges
- Work with verification team on regression failure debug and root cause, and provide RTL fix if necessary
- Provide technical support to FAE team on pre-sales customer engagements
- Provide technical support to AE team on post-sales customer deliveries
QUALIFICATIONS
- Strong System Verilog/Verilog RTL design expertise
- Questa/Incisive/VCS simulator experience
- Python/Perl/TCL scripting experience
- Ability to learn quickly and work independently
- Solid communication and project management skills
- 8+ years of logic design experience (ASIC/FPGA) with BSEE, or
- 6+ years of logic design experience (ASIC/FPGA) with MSEE
DEFNITE PLUS:
- ASIC synthesis, timing constraint, CDC/RDC experience
- UVM Verification experience
- Memory (HBM, LPDDR) expertise
- AMBA AXI or CHI design experience
ABOUT RAMBUS
Rambus is a global company that makes industry-leading memory interface chips and Silicon IP to advance data center connectivity and solve the bottleneck between memory and processing. With over 30 years of semiconductor experience, we are a leading provider of high-performance products and innovations that maximize bandwidth, capacity and security for AI and other data-intensive workloads. Our world-class team is the foundation of our company, and our innovative spirit drives us to develop the cutting-edge products and technologies essential for tomorrow’s systems.
Rambus offers a competitive compensation package, including base salary, bonus, equity and employee benefits.
Rambus is committed to cultivating a culture where we actively seek to understand, respect, and celebrate the complex and rich identities of ourselves and others. Our Diversity, Equity, and Inclusion initiatives are geared towards valuing the differences in backgrounds, experiences, and thoughts at Rambus to help enhance collaboration, teamwork, engagement, and innovation. At Rambus, we believe that we can be our best when every member of our organization feels respected, included, and heard.
Rambus is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.
Rambus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our job application procedures. If you require assistance or accommodation due to a disability, please feel free to inform us in your application.
Rambus does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
LI-HYBRID
LI-RF1
Overview:
Rambus, a premier chip and silicon IP provider, is seeking to hire an exceptional Lead Member of Technical Staff (LMTS) – Logic Design to join our Silicon IP (SIP) team in Hillsboro, Oregon. Candidates will be joining some of the brightest inventors and engineers in the world to develop products that make data faster and safer.
In this role, the candidate will be reporting to the Director of Engineering as an individual contributor. As a LMTS Logic Design Engineer, you will play a pivotal role in the micro-architecture and design of our next-generation high performance and cutting-edge memory controllers for data centers and AI applications. This is a fast-growing market with high demand from tier-1 customers which gives ample opportunity for innovation and differentiation. If you like challenges and want to make a technical difference in the memory landscape during these exciting times in the semiconductor industry, this is the right opportunity for you.
Rambus offers a flexible work environment, embracing a hybrid approach for most office-based roles. Employees are encouraged to spend an average of at least three days per week onsite, allowing for two days of remote work.
Responsibilities:
- Own micro-architecture definition and RTL design for critical blocks such as schedulers, command pipelines, coherency/ordering logic and system interfaces
- Analyze performance, power, and area (PPA) trade-offs and drive design decisions based on quantitative data
- Collaborate closely with verification team to shape test plans and improve verification coverage
- Work with physical design team to understand and resolve timing, power, and congestion challenges
- Work with verification team on regression failure debug and root cause, and provide RTL fix if necessary
- Provide technical support to FAE team on pre-sales customer engagements
- Provide technical support to AE team on post-sales customer deliveries
QUALIFICATIONS
- Strong System Verilog/Verilog RTL design expertise
- Questa/Incisive/VCS simulator experience
- Python/Perl/TCL scripting experience
- Ability to learn quickly and work independently
- Solid communication and project management skills
- 8+ years of logic design experience (ASIC/FPGA) with BSEE, or
- 6+ years of logic design experience (ASIC/FPGA) with MSEE
DEFNITE PLUS:
- ASIC synthesis, timing constraint, CDC/RDC experience
- UVM Verification experience
- Memory (HBM, LPDDR) expertise
- AMBA AXI or CHI design experience
ABOUT RAMBUS
Rambus is a global company that makes industry-leading memory interface chips and Silicon IP to advance data center connectivity and solve the bottleneck between memory and processing. With over 30 years of semiconductor experience, we are a leading provider of high-performance products and innovations that maximize bandwidth, capacity and security for AI and other data-intensive workloads. Our world-class team is the foundation of our company, and our innovative spirit drives us to develop the cutting-edge products and technologies essential for tomorrow’s systems.
Rambus offers a competitive compensation package, including base salary, bonus, equity and employee benefits.
Rambus is committed to cultivating a culture where we actively seek to understand, respect, and celebrate the complex and rich identities of ourselves and others. Our Diversity, Equity, and Inclusion initiatives are geared towards valuing the differences in backgrounds, experiences, and thoughts at Rambus to help enhance collaboration, teamwork, engagement, and innovation. At Rambus, we believe that we can be our best when every member of our organization feels respected, included, and heard.
Rambus is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, or other applicable legally protected characteristics.
Rambus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans during our job application procedures. If you require assistance or accommodation due to a disability, please feel free to inform us in your application.
Rambus does not accept unsolicited resumes from headhunters, recruitment agencies or fee-based recruitment services.
LI-HYBRID
LI-RF1
See All 37 Senior Level Member Support Specialist Jobs
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Find JobsSenior Level Member Support Specialist Job Market
Who's Hiring
- State Farm21
- Perplexity3
- Rambus2
- Dolby Laboratories2
- Centene1
Top Industries Hiring
- Insurance23
- Technology & Software9
- Electronics & Hardware3
- Media & Entertainment2
- Retail1
Senior Level Member Support Specialist Jobs: Frequently Asked Questions
How do I get a senior level member support specialist job?
Employers hiring at this level look for candidates who have owned complex escalations end to end, improved support processes, and coached or mentored other specialists. Highlighting measurable outcomes, such as reduced resolution times or improved member satisfaction scores, gives you a clear edge. Demonstrated experience leading cross-functional projects or serving as a subject matter expert on a support team signals the readiness these roles require.
Which companies hire senior level member support specialists?
Companies hiring senior level member support specialists right now include State Farm, Perplexity, and Rambus, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from health plans, financial services firms, and large membership-based organizations that run high-volume, complex support operations and need experienced professionals to lead them.
Are there remote senior level member support specialist jobs?
Yes, though availability varies by employer and function. About 46% of senior level member support specialist openings are remote or hybrid as of November 2026, reflecting broad adoption of distributed support models across the industries that hire most at this level. Roles with cross-functional coordination or team leadership responsibilities are more likely to require at least some in-person presence.
What makes a member support specialist role senior level?
Senior level roles are defined by ownership and scope rather than task execution. At this stage, professionals are expected to handle the most complex or escalated member issues, identify systemic gaps in support workflows, contribute to policy or process decisions, and mentor junior team members. Employers expect candidates to operate with minimal supervision and to influence how the support function runs, not just how individual cases are resolved.
Which industries hire the most senior level member support specialists?
Senior Level member support specialist roles concentrate in Insurance, Technology & Software, and Electronics & Hardware, based on current listings on Migrate Mate as of November 2026. These sectors tend to drive hiring at this level because they serve large, regulated membership bases where experienced specialists are needed to manage complex inquiries, ensure compliance, and maintain high service standards at scale.