Entry Level Membership Engagement Manager Jobs
New grad membership engagement manager jobs are open to recent graduates and entry level candidates with zero to two years of experience, where internship work in member relations, nonprofit outreach, or association management can matter more than a long resume. Most openings are on-site roles across Sports & Recreation and Healthcare & Medical Services, with employers like Life Time, Genesis Health Clubs, and MINUTEMAN CAR WASH hiring at this level now.
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Showing 5 of 16+ Entry Level Membership Engagement Manager jobs
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
Position Summary
As a Membership Concierge II, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties/Responsibilities
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives inbound phone calls and conducts outbound outreach with members and guests to support engagement and acquisition
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as a key point of contact for new membership sales and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Minimum Required Qualifications
Candidates for this position must be skilled at multi-tasking, delivering high quality customer service, service recovery and verbal communication. They must also be comfortable working in a fast-paced environment, able to stand for 4 hours at a time and demonstrate a friendly and outgoing demeanor.
Education:
- High School graduate or equivalent
Years of Experience:
- Minimum of 1-2 years of experience in customer service or sales
Licenses / Certifications / Registrations:
- Complete Retention Specialist Certification within 60 days of hire
- Passion to serve others
- Effective communication skills
Preferred Requirements
- Bachelor’s Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
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Who's Hiring
Top Industries Hiring
- Sports & Recreation
- Healthcare & Medical Services
Entry Level Membership Engagement Manager Jobs: Frequently Asked Questions
How do I get an entry level membership engagement manager job?
Start by highlighting any experience you have working with people in a membership, volunteer, or customer-facing setting, even from internships, campus organizations, or part-time roles. Employers at this level look for strong communication skills, comfort with CRM tools, and a genuine interest in community building. Tailoring your resume to show how you retained or engaged a specific group gives you a real edge over candidates with generic experience.
Which companies hire entry level membership engagement managers?
Companies hiring entry level membership engagement managers right now include Life Time, Genesis Health Clubs, and MINUTEMAN CAR WASH, based on current listings on Migrate Mate as of November 2026. At this level, most hiring comes from professional associations, nonprofits, alumni organizations, and membership-based businesses that rely on community engagement to drive retention and growth.
Are there remote entry level membership engagement manager jobs?
Yes, though on-site roles still make up a significant share of openings at this level. About 0% of entry level membership engagement manager openings are remote or hybrid as of November 2026, so candidates who prefer flexibility do have options. Remote roles at this stage often focus on digital outreach, email campaigns, and virtual event coordination rather than in-person member programming.
Are these new grad membership engagement manager jobs?
Yes, many of these postings are new grad and junior roles that explicitly welcome candidates with zero to two years of experience, internships, or a strong portfolio of community or outreach work. A new grad friendly posting typically skips strict experience requirements and instead emphasizes transferable skills like communication, organization, and relationship building, making them a solid entry point for recent graduates changing careers or just starting out.
Which industries hire the most entry level membership engagement managers?
Entry Level membership engagement manager roles concentrate in Sports & Recreation and Healthcare & Medical Services, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because their business models depend on active, satisfied member communities, creating consistent demand for early-career professionals who can support retention and engagement programs.