Network Analyst Jobs in Washington
Network Analyst jobs in Washington are in strong demand, concentrated in technology, defense contracting, cloud infrastructure, and state government, with openings ranging from entry-level support roles through senior network architects. The heaviest hiring is in Seattle, Bellevue, and the Olympia area, where employers like Boeing, Amazon, and the Washington State Department of Enterprise Services maintain large, ongoing IT staffing needs. The most sought-after specialties right now are cloud networking, cybersecurity-adjacent network operations, and SD-WAN implementation. Find a role that fits below and apply directly.
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DESCRIPTION
You will operate independently, managing ambiguity with rigor and judgment. You will partner closely with CS Operations, Global Outsourcing (GO) Vendor Management, CS Finance, Service Delivery, and Planning Intelligence teams. You will present your analysis and recommendations independently to senior leadership influence planning decisions through well-reasoned, data-backed arguments, and contribute to the team's AI-driven transformation agenda.
This role participates in weekly, monthly, and quarterly business reviews and directly influences outsourcing and staffing decisions across the CS network.
Key job responsibilities
- Own the development, maintenance, and execution of network capacity plans for internal and outsourced sites, covering short-term (4-week), operational (monthly/quarterly), and long-term (3-year) planning horizons.
- Proactively identify and mitigate capacity risks by mapping dependencies across internal sites and Global Outsourcing vendor partners. Communicate risks and mitigation plans to the right stakeholders clearly and with specificity. Coordinate with CS Operations and GO Vendor Management teams to ensure staffing plans are aligned with service level targets and outsourcing strategy.
- Support quarterly submissions to CS Finance, providing accurate Year-to-Go (YTG) labor cost projections and revisions versus OP targets.
- Independently apply AI tools (e.g., AgentZ, Kiro) to improve planning workflows without prompting, identifying opportunities to increase the speed, quality, and scale of planning outputs. Develop side-of-desk automation for repetitive tasks within your planning workstream, demonstrating measurable productivity improvement.
- Build repeatable frameworks that prevent entire categories of planning problems from recurring, becoming the go-to resource when a planning challenge is genuinely hard.
- Present analysis and planning recommendations to leadership independently, adapting your communication style for technical and non-technical, operational and strategic audiences.
- Write clear, concise, and compelling narratives for QBRs, MBRs, and planning reviews. Documents must meet Amazon's standard formatting guidelines, with conclusions that tie to the organization's working-backwards framework.
- Communicate complex planning ideas in a way that is accessible to senior, non-expert audiences. Align cross-functional stakeholders (Operations, Finance, HR, Training and others) to embed planning inputs into execution and operational decision making.
About the team
The Network Strategy and Performance (NSP) team defines and delivers the right human-assisted support to Amazon customers under demand and labor supply volatility, by optimizing the Amazon Customer Service (CS) network for customer experience, associate experience, and cost. We are responsible for: (1) planning customer support staffing; (2) preserving the customer experience when customers contact Customer Service; and (3) ensuring best costs for providing customer support.
We analyze historical data and anticipate potential business events to accurately predict the number of Customer Service Associates (CSAs) required for a given period. Our areas of expertise span forecasting, planning, optimization, data analytics, and reporting. We deliver our vision using operations research, data science, and program management — and we continue to challenge the status quo, invent and simplify, and deliver excellence for our customers.
The NSP team is on a transformation journey. We are building a future-ready team that combines analytical rigor with AI fluency, executive-level communication, and the ability to drive outcomes across organizational boundaries. We are seeking an Senior Network Performance Analyst – AI Transformation to join this team and help shape how Amazon plans, staff, and optimizes its Customer Service network.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,400.00 - 160,000.00 USD annually
DESCRIPTION
You will operate independently, managing ambiguity with rigor and judgment. You will partner closely with CS Operations, Global Outsourcing (GO) Vendor Management, CS Finance, Service Delivery, and Planning Intelligence teams. You will present your analysis and recommendations independently to senior leadership influence planning decisions through well-reasoned, data-backed arguments, and contribute to the team's AI-driven transformation agenda.
This role participates in weekly, monthly, and quarterly business reviews and directly influences outsourcing and staffing decisions across the CS network.
Key job responsibilities
- Own the development, maintenance, and execution of network capacity plans for internal and outsourced sites, covering short-term (4-week), operational (monthly/quarterly), and long-term (3-year) planning horizons.
- Proactively identify and mitigate capacity risks by mapping dependencies across internal sites and Global Outsourcing vendor partners. Communicate risks and mitigation plans to the right stakeholders clearly and with specificity. Coordinate with CS Operations and GO Vendor Management teams to ensure staffing plans are aligned with service level targets and outsourcing strategy.
- Support quarterly submissions to CS Finance, providing accurate Year-to-Go (YTG) labor cost projections and revisions versus OP targets.
- Independently apply AI tools (e.g., AgentZ, Kiro) to improve planning workflows without prompting, identifying opportunities to increase the speed, quality, and scale of planning outputs. Develop side-of-desk automation for repetitive tasks within your planning workstream, demonstrating measurable productivity improvement.
- Build repeatable frameworks that prevent entire categories of planning problems from recurring, becoming the go-to resource when a planning challenge is genuinely hard.
- Present analysis and planning recommendations to leadership independently, adapting your communication style for technical and non-technical, operational and strategic audiences.
- Write clear, concise, and compelling narratives for QBRs, MBRs, and planning reviews. Documents must meet Amazon's standard formatting guidelines, with conclusions that tie to the organization's working-backwards framework.
- Communicate complex planning ideas in a way that is accessible to senior, non-expert audiences. Align cross-functional stakeholders (Operations, Finance, HR, Training and others) to embed planning inputs into execution and operational decision making.
About the team
The Network Strategy and Performance (NSP) team defines and delivers the right human-assisted support to Amazon customers under demand and labor supply volatility, by optimizing the Amazon Customer Service (CS) network for customer experience, associate experience, and cost. We are responsible for: (1) planning customer support staffing; (2) preserving the customer experience when customers contact Customer Service; and (3) ensuring best costs for providing customer support.
We analyze historical data and anticipate potential business events to accurately predict the number of Customer Service Associates (CSAs) required for a given period. Our areas of expertise span forecasting, planning, optimization, data analytics, and reporting. We deliver our vision using operations research, data science, and program management — and we continue to challenge the status quo, invent and simplify, and deliver excellence for our customers.
The NSP team is on a transformation journey. We are building a future-ready team that combines analytical rigor with AI fluency, executive-level communication, and the ability to drive outcomes across organizational boundaries. We are seeking an Senior Network Performance Analyst – AI Transformation to join this team and help shape how Amazon plans, staff, and optimizes its Customer Service network.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,400.00 - 160,000.00 USD annually
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Find Network Analyst JobsNetwork Analyst Jobs by City in Washington
Where Washington roles are concentrated, by current openings.
Network Analyst Job Market in Washington
A snapshot from current Washington openings, updated as new roles post.
Who's Hiring
What Washington Employers Look For
The qualifications that appear most often in network analyst jobs across Washington.
- CompTIA Network+ or Cisco CCNA certification recognized by Washington employers
- Bachelor's degree in computer science, information technology, or a related field
- Hands-on experience configuring and troubleshooting routers, switches, and firewalls
- Proficiency with network monitoring tools such as SolarWinds, PRTG, or Wireshark
- Familiarity with cloud networking environments including AWS, Azure, or Google Cloud
- Strong written communication skills for documentation and cross-team incident reporting
Network Analyst Jobs in Washington: Frequently Asked Questions
How do you become a network analyst in Washington?
Washington does not require a state-issued license to work as a network analyst, so the path runs through education and vendor certifications. Most Washington employers expect at least an associate or bachelor's degree in information technology, computer science, or a related field, combined with an industry credential like CompTIA Network+, Cisco CCNA, or a cloud-provider certification. Building hands-on lab experience and applying to entry-level IT support roles at Washington agencies or tech companies is the most common starting point.
How much do network analysts make in Washington?
Network analysts in Washington earn a median of about $168,070 a year, based on May 2025 Bureau of Labor Statistics wage data, ranging from around $93,610 for the lowest 10% to over $224,910 for the top 10%. Pay rises with experience, specialty, and employer.
Which companies hire network analysts in Washington?
Employers hiring network analysts in Washington right now include Amazon, CVS Health, and Nefco Corporation, based on current listings on Migrate Mate as of September 2026. Washington's concentration of federal contractors, major cloud providers, and large state agencies creates steady, ongoing demand for network talent throughout the year.
Which Washington cities have the most network analyst jobs?
Seattle, Elma, and Olympia account for the largest share of network analyst openings in Washington. Seattle and Bellevue anchor demand through their dense cluster of technology companies and cloud infrastructure operations, while the Olympia area drives openings through Washington State government agencies and their centralized IT departments.
Are there remote network analyst jobs in Washington?
Yes, though the mix varies by employer. Network analyst roles split between hands-on infrastructure work that requires on-site presence and monitoring or design work that can be done remotely. About 0% of network analyst openings tied to Washington are remote or hybrid as of September 2026, and the positions most likely to be fully remote are network monitoring, documentation, and cloud network design roles.
How can I get hired as a network analyst in Washington with little or no experience?
The most realistic entry path is landing a help desk or IT support role first, then moving laterally into network operations. Washington State agencies, the Washington State Department of Enterprise Services, and large Seattle-area technology employers regularly post entry-level IT technician and network operations center positions that do not require prior network analyst experience. Earning a CompTIA Network+ before applying and building a home lab to demonstrate hands-on skills gives candidates a concrete edge over other applicants without a formal background.
Where can I find and apply to network analyst jobs in Washington?
You can find and apply to network analyst jobs in Washington on Migrate Mate, which lists current openings from employers actively hiring across the state. Search the listings, find roles that match your experience and location, and apply directly to the ones that fit.
See All 6 Network Analyst Jobs in Washington
Find roles in Washington that match your experience and apply in just a few clicks.
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