Network Analyst Jobs
Network Analyst jobs are open across telecommunications, healthcare, finance, and government, from entry-level to senior and lead roles, with specializations in network security, infrastructure, and cloud networking. Find a role that fits from the openings below and apply directly.
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Showing 5 of 336+ Network Analyst jobs
DESCRIPTION
You will operate independently, managing ambiguity with rigor and judgment. You will partner closely with CS Operations, Global Outsourcing (GO) Vendor Management, CS Finance, Service Delivery, and Planning Intelligence teams. You will present your analysis and recommendations independently to senior leadership influence planning decisions through well-reasoned, data-backed arguments, and contribute to the team's AI-driven transformation agenda.
This role participates in weekly, monthly, and quarterly business reviews and directly influences outsourcing and staffing decisions across the CS network.
Key job responsibilities
- Own the development, maintenance, and execution of network capacity plans for internal and outsourced sites, covering short-term (4-week), operational (monthly/quarterly), and long-term (3-year) planning horizons.
- Proactively identify and mitigate capacity risks by mapping dependencies across internal sites and Global Outsourcing vendor partners. Communicate risks and mitigation plans to the right stakeholders clearly and with specificity. Coordinate with CS Operations and GO Vendor Management teams to ensure staffing plans are aligned with service level targets and outsourcing strategy.
- Support quarterly submissions to CS Finance, providing accurate Year-to-Go (YTG) labor cost projections and revisions versus OP targets.
- Independently apply AI tools (e.g., AgentZ, Kiro) to improve planning workflows without prompting, identifying opportunities to increase the speed, quality, and scale of planning outputs. Develop side-of-desk automation for repetitive tasks within your planning workstream, demonstrating measurable productivity improvement.
- Build repeatable frameworks that prevent entire categories of planning problems from recurring, becoming the go-to resource when a planning challenge is genuinely hard.
- Present analysis and planning recommendations to leadership independently, adapting your communication style for technical and non-technical, operational and strategic audiences.
- Write clear, concise, and compelling narratives for QBRs, MBRs, and planning reviews. Documents must meet Amazon's standard formatting guidelines, with conclusions that tie to the organization's working-backwards framework.
- Communicate complex planning ideas in a way that is accessible to senior, non-expert audiences. Align cross-functional stakeholders (Operations, Finance, HR, Training and others) to embed planning inputs into execution and operational decision making.
About the team
The Network Strategy and Performance (NSP) team defines and delivers the right human-assisted support to Amazon customers under demand and labor supply volatility, by optimizing the Amazon Customer Service (CS) network for customer experience, associate experience, and cost. We are responsible for: (1) planning customer support staffing; (2) preserving the customer experience when customers contact Customer Service; and (3) ensuring best costs for providing customer support.
We analyze historical data and anticipate potential business events to accurately predict the number of Customer Service Associates (CSAs) required for a given period. Our areas of expertise span forecasting, planning, optimization, data analytics, and reporting. We deliver our vision using operations research, data science, and program management — and we continue to challenge the status quo, invent and simplify, and deliver excellence for our customers.
The NSP team is on a transformation journey. We are building a future-ready team that combines analytical rigor with AI fluency, executive-level communication, and the ability to drive outcomes across organizational boundaries. We are seeking an Senior Network Performance Analyst – AI Transformation to join this team and help shape how Amazon plans, staff, and optimizes its Customer Service network.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,400.00 - 160,000.00 USD annually
DESCRIPTION
You will operate independently, managing ambiguity with rigor and judgment. You will partner closely with CS Operations, Global Outsourcing (GO) Vendor Management, CS Finance, Service Delivery, and Planning Intelligence teams. You will present your analysis and recommendations independently to senior leadership influence planning decisions through well-reasoned, data-backed arguments, and contribute to the team's AI-driven transformation agenda.
This role participates in weekly, monthly, and quarterly business reviews and directly influences outsourcing and staffing decisions across the CS network.
Key job responsibilities
- Own the development, maintenance, and execution of network capacity plans for internal and outsourced sites, covering short-term (4-week), operational (monthly/quarterly), and long-term (3-year) planning horizons.
- Proactively identify and mitigate capacity risks by mapping dependencies across internal sites and Global Outsourcing vendor partners. Communicate risks and mitigation plans to the right stakeholders clearly and with specificity. Coordinate with CS Operations and GO Vendor Management teams to ensure staffing plans are aligned with service level targets and outsourcing strategy.
- Support quarterly submissions to CS Finance, providing accurate Year-to-Go (YTG) labor cost projections and revisions versus OP targets.
- Independently apply AI tools (e.g., AgentZ, Kiro) to improve planning workflows without prompting, identifying opportunities to increase the speed, quality, and scale of planning outputs. Develop side-of-desk automation for repetitive tasks within your planning workstream, demonstrating measurable productivity improvement.
- Build repeatable frameworks that prevent entire categories of planning problems from recurring, becoming the go-to resource when a planning challenge is genuinely hard.
- Present analysis and planning recommendations to leadership independently, adapting your communication style for technical and non-technical, operational and strategic audiences.
- Write clear, concise, and compelling narratives for QBRs, MBRs, and planning reviews. Documents must meet Amazon's standard formatting guidelines, with conclusions that tie to the organization's working-backwards framework.
- Communicate complex planning ideas in a way that is accessible to senior, non-expert audiences. Align cross-functional stakeholders (Operations, Finance, HR, Training and others) to embed planning inputs into execution and operational decision making.
About the team
The Network Strategy and Performance (NSP) team defines and delivers the right human-assisted support to Amazon customers under demand and labor supply volatility, by optimizing the Amazon Customer Service (CS) network for customer experience, associate experience, and cost. We are responsible for: (1) planning customer support staffing; (2) preserving the customer experience when customers contact Customer Service; and (3) ensuring best costs for providing customer support.
We analyze historical data and anticipate potential business events to accurately predict the number of Customer Service Associates (CSAs) required for a given period. Our areas of expertise span forecasting, planning, optimization, data analytics, and reporting. We deliver our vision using operations research, data science, and program management — and we continue to challenge the status quo, invent and simplify, and deliver excellence for our customers.
The NSP team is on a transformation journey. We are building a future-ready team that combines analytical rigor with AI fluency, executive-level communication, and the ability to drive outcomes across organizational boundaries. We are seeking an Senior Network Performance Analyst – AI Transformation to join this team and help shape how Amazon plans, staff, and optimizes its Customer Service network.
BASIC QUALIFICATIONS
- 5+ years of program or project management experience
- 5+ years of supply chain experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
PREFERRED QUALIFICATIONS
- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 115,400.00 - 160,000.00 USD annually
Network Analyst Jobs by Experience Level
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Find Network Analyst JobsNetwork Analyst Job Market
Who's Hiring
- CVS Health100
- Booz Allen Hamilton16
- Peraton12
- Chiron Technology Services9
- Nightwing5
Top Industries Hiring
- Insurance52
- Technology & Software9
- Healthcare & Medical Services4
- Construction & Real Estate2
- Government & Public Sector2
What Employers Look For
The qualifications that appear most often in network analyst jobs.
- Bachelor's degree in computer science, information technology, or a related field
- Experience configuring and managing Cisco or Juniper routers and switches
- Proficiency with network monitoring tools such as SolarWinds, Nagios, or PRTG
- Working knowledge of TCP/IP, BGP, OSPF, and VPN protocols
- CompTIA Network+, CCNA, or equivalent industry certification
- Ability to analyze network traffic and troubleshoot performance or connectivity issues
Tips for Your Network Analyst Job Search
Tailor your resume to the stack
Network analyst postings vary widely by environment. Cisco-heavy shops want IOS and routing protocol experience front and center, while cloud-forward teams want AWS VPC or Azure networking. Mirror the exact tools named in each posting so your resume clears automated screening.
List certifications before your degree
Hiring managers for network analyst roles often scan for CCNA, CompTIA Network+, or Security+ before checking your education. Put active certifications in a dedicated section at the top of your resume, including the certification number and expiration date to signal they're current.
Target postings by network environment type
Filter openings by the environment you know best, whether that's SD-WAN, data center, campus LAN, or hybrid cloud. Applying to roles that match your hands-on environment makes your cover letter concrete and your interview answers much harder to challenge.
Apply early to roles that fit
Migrate Mate lists network analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Prepare for a practical troubleshooting round
Many network analyst interviews include a scenario where you walk through diagnosing a connectivity or performance issue live. Practice narrating your methodology out loud, from checking physical layer through reviewing routing tables, so your process is clear and structured under pressure.
Negotiate with a competing offer or a market rate
When you receive an offer, reference BLS wage data for your metro area or a competing offer if you have one. Network analyst compensation varies significantly by certification level and environment complexity, so framing your ask around those specifics is more effective than citing a national average.
Network Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most network analysts?
The companies hiring the most network analysts right now include CVS Health, Booz Allen Hamilton, and Peraton, with the largest share of openings in Maryland, Virginia, and California, based on current listings on Migrate Mate as of September 2026. Federal contractors, large healthcare systems, and managed service providers consistently account for a significant portion of demand.
How many network analyst jobs are remote?
About 53% of network analyst openings are fully remote or hybrid as of September 2026, though the share varies by specialization. Roles focused on cloud networking, network monitoring, and documentation tend to be the most remote-friendly, while positions that require hands-on hardware work in data centers or on-site infrastructure are typically on-site.
How do you become a network analyst?
Start by earning a foundational certification like CompTIA Network+ to demonstrate core knowledge of protocols, routing, and network troubleshooting. Build hands-on experience through a home lab, an internship, or a help desk role that involves network support. Then pursue a role-specific certification like CCNA if your target employers emphasize Cisco environments, and apply to junior or associate network analyst openings to get your first professional title.
Can you get a network analyst job with little or no experience?
Yes, entry-level network analyst roles exist, and employers filling them often prioritize certifications and demonstrated lab work over years of experience. Building a home lab where you can configure routing protocols, set up VLANs, and simulate network failures gives you concrete talking points in interviews. A help desk or IT support role that involves any network troubleshooting also counts as relevant experience and strengthens an entry-level application significantly.
What does the network analyst interview process look like?
Most network analyst interview processes include an initial phone screen with a recruiter, followed by a technical interview where you walk through your experience with specific protocols, tools, and environments. Many employers add a practical round where you troubleshoot a simulated or scenario-based network problem out loud. A final round with the team lead or IT manager typically covers work style, on-call expectations, and how you've handled outages or escalations in the past.
Where can I find and apply to network analyst jobs?
You can find and apply to network analyst jobs on Migrate Mate, which lists current openings from employers across the United States. Search the listings to find roles that match your experience, certification level, and preferred environment, then apply directly to each one that fits.
See All 336+ Network Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find Network Analyst Jobs