Network Support Analyst Jobs
Network Support Analyst jobs are open across healthcare, finance, government, and managed service providers, from entry-level helpdesk roles to senior network analysts and team leads, with specializations in troubleshooting, infrastructure support, and systems administration. Scan the live roles below and apply to whichever ones fit.
Find Network Support Analyst JobsOverview
Showing 5 of 6+ Network Support Analyst jobs
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
As a Consumer Sales Support Lead Analyst, you will lead sales enablement initiatives that help Citi's branch network grow market share and deliver a stronger experience for retail banking customers. You will partner with stakeholders across the business to design, launch, and scale programs that drive digital adoption, improve sales processes, and support sound, compliant lending practices. This role sits within Citi's retail banking organization and offers the opportunity to shape how branch teams sell, serve, and grow.
Responsibilities
- Lead sales enablement initiatives that help Citi's branch network increase market share and grow customer relationships.
- Drive digital adoption by configuring branch sales processes to support secure customer engagement.
- Collaborate with stakeholders across the business to manage project timelines and operationalize new initiatives from concept through launch.
- Create content and launch plans that translate strategic ideas into clear, actionable execution steps for branch teams.
- Partner with internal teams to integrate hardware, software, and tools that support branch sales processes.
- Monitor sales platforms and lending practices to maintain compliance with security, risk, and regulatory standards.
Required Qualifications & Skills
- 6+ of experience in sales support, program management, or related functions within financial services.
- Hands-on experience with Salesforce or similar sales enablement platforms.
- Working knowledge of project management methodologies, tools, and techniques.
- Proficient in Microsoft Office and SharePoint to manage content, reporting, and collaboration.
- Clear and concise written and verbal communication skills, including confident presentation delivery.
- Bachelor's degree or equivalent practical experience.
Beneficial Skills & Qualifications
- Background in retail banking sales, service, or branch management.
- Project management experience within a financial institution.
What We Offer
Joining Citi means becoming part of a team that shapes how customers experience retail banking, with the support and resources to grow your career along the way.
- Work in a hybrid environment with 3 days in the office and 2 days working remotely.
- Collaborate with colleagues and stakeholders across Citi's retail banking network.
- Access ongoing learning and development opportunities to build your project management and sales enablement expertise.
- Benefit from wellbeing programs and resources that support a sustainable work-life balance.
- Take advantage of financial wellbeing resources designed to support your long-term goals.
Apply today to lead sales enablement initiatives that shape the future of Citi's branch network.
-
Job Family Group:
Consumer Sales-
Job Family:
Consumer Sales Support-
Time Type:
Full time-
Primary Location:
Jacksonville Florida United States-
Primary Location Full Time Salary Range:
$93,440.00 - $140,160.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.-
Anticipated Posting Close Date:
-
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right (opens in new window)
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
As a Consumer Sales Support Lead Analyst, you will lead sales enablement initiatives that help Citi's branch network grow market share and deliver a stronger experience for retail banking customers. You will partner with stakeholders across the business to design, launch, and scale programs that drive digital adoption, improve sales processes, and support sound, compliant lending practices. This role sits within Citi's retail banking organization and offers the opportunity to shape how branch teams sell, serve, and grow.
Responsibilities
- Lead sales enablement initiatives that help Citi's branch network increase market share and grow customer relationships.
- Drive digital adoption by configuring branch sales processes to support secure customer engagement.
- Collaborate with stakeholders across the business to manage project timelines and operationalize new initiatives from concept through launch.
- Create content and launch plans that translate strategic ideas into clear, actionable execution steps for branch teams.
- Partner with internal teams to integrate hardware, software, and tools that support branch sales processes.
- Monitor sales platforms and lending practices to maintain compliance with security, risk, and regulatory standards.
Required Qualifications & Skills
- 6+ of experience in sales support, program management, or related functions within financial services.
- Hands-on experience with Salesforce or similar sales enablement platforms.
- Working knowledge of project management methodologies, tools, and techniques.
- Proficient in Microsoft Office and SharePoint to manage content, reporting, and collaboration.
- Clear and concise written and verbal communication skills, including confident presentation delivery.
- Bachelor's degree or equivalent practical experience.
Beneficial Skills & Qualifications
- Background in retail banking sales, service, or branch management.
- Project management experience within a financial institution.
What We Offer
Joining Citi means becoming part of a team that shapes how customers experience retail banking, with the support and resources to grow your career along the way.
- Work in a hybrid environment with 3 days in the office and 2 days working remotely.
- Collaborate with colleagues and stakeholders across Citi's retail banking network.
- Access ongoing learning and development opportunities to build your project management and sales enablement expertise.
- Benefit from wellbeing programs and resources that support a sustainable work-life balance.
- Take advantage of financial wellbeing resources designed to support your long-term goals.
Apply today to lead sales enablement initiatives that shape the future of Citi's branch network.
-
Job Family Group:
Consumer Sales-
Job Family:
Consumer Sales Support-
Time Type:
Full time-
Primary Location:
Jacksonville Florida United States-
Primary Location Full Time Salary Range:
$93,440.00 - $140,160.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Most Relevant Skills
Please see the requirements listed above.-
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.-
Anticipated Posting Close Date:
-
Automated Processing and AI
We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents – AI Notice and Right (opens in new window)
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
Network Support Analyst Jobs by Experience Level
See All 6 Network Support Analyst Jobs
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Find Network Support Analyst JobsNetwork Support Analyst Job Market
Who's Hiring
What Employers Look For
The qualifications that appear most often in network support analyst jobs.
- CompTIA Network+ or equivalent networking certification
- Experience with TCP/IP, DNS, DHCP, and VPN configuration
- Proficiency with ticketing systems and incident management workflows
- Associate or bachelor's degree in information technology or a related field
- Hands-on experience with routers, switches, and firewalls from major vendors
- Ability to document network configurations and maintain accurate topology records
Tips for Your Network Support Analyst Job Search
Tailor your resume to each ticket system
Hiring managers scan for the specific tools named in the posting. If a job lists ServiceNow, make sure that word appears in your resume exactly as written. The same applies to network monitoring platforms and ticketing software your past employers used.
List certifications in your resume header
CompTIA Network+, CCNA, and similar credentials carry real weight for network support analyst roles. Place them in a visible line near the top of your resume so a recruiter reading quickly can confirm you meet the baseline before reading further.
Apply early to roles that fit
Migrate Mate lists network support analyst openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter openings by environment type
Network support work differs significantly between on-prem data centers, cloud-first shops, and hybrid environments. When searching, look for keywords like 'Cisco environment,' 'Azure networking,' or 'hybrid infrastructure' to target roles that match your hands-on experience.
Prepare for scenario-based interview questions
Interviewers typically walk you through a troubleshooting scenario, like diagnosing a connectivity outage or isolating a misconfigured switch. Practice narrating your diagnostic process out loud, step by step, so you can show your methodology clearly under pressure.
Negotiate by citing your on-call scope
Many network support analyst offers include on-call rotation requirements that significantly affect your workload. Before accepting an offer, ask how many on-call shifts per month are expected and whether standby pay or comp time applies, then factor that into your negotiation.
Network Support Analyst Jobs: Frequently Asked Questions
Which companies are hiring the most network support analysts?
The companies hiring the most network support analysts right now include Citi, Chariton Valley, and Isys Technologies, with the largest share of openings in Florida, Utah, and Indiana, based on current listings on Migrate Mate as of November 2026. Healthcare systems, managed service providers, and federal contractors tend to post the highest volume of openings consistently.
How many network support analyst jobs are remote?
About 100% of network support analyst openings are fully remote or hybrid as of November 2026, though the share varies by specialization. Roles focused on cloud network monitoring and remote desktop support tend to offer the most location flexibility, while positions requiring hands-on hardware troubleshooting or on-site data center work are almost always in-person.
How do you become a network support analyst?
Start by building foundational knowledge in networking through a degree program or self-study, then earn an entry-level certification like CompTIA Network+. Gain hands-on experience through internships, home labs, or helpdesk roles where you troubleshoot real connectivity issues. From there, apply for junior network support positions and work toward vendor-specific credentials like a CCNA as your experience grows.
Can you get a network support analyst job with little experience?
Yes, many employers hire network support analysts at the entry level if you can demonstrate hands-on skills. Building a home lab to practice subnetting, VLANs, and basic router configuration gives you concrete examples to discuss in interviews. CompTIA Network+ certification signals foundational competence and is often treated as a substitute for direct work experience by employers hiring at the junior level.
What does the network support analyst interview process look like?
Most network support analyst interviews include a phone or video screen followed by one or two technical rounds. The technical portion typically involves scenario-based questions where you walk through how you would diagnose a network issue, and sometimes a short hands-on or whiteboard exercise covering subnetting or troubleshooting steps. A final conversation with a team lead or hiring manager focuses on communication style and how you handle escalations under pressure.
Where can I find and apply to network support analyst jobs?
You can find and apply to network support analyst jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level and specialization, then apply directly to each listing that fits your background and location preferences.
See All 6 Network Support Analyst Jobs
Find roles that match your experience and apply in just a few clicks.
Find Network Support Analyst Jobs