Senior Level Office Secretary Jobs

SUMMARY:

Reporting to the division director, the assistant director leads the function in setting the strategy for the division’s external engagements in alignment with the Vice Chair’s priorities, including partnering with Reserve Banks where applicable. This includes implementing and coordinating division-specific engagements to promote transparency by improving S&R’s ability to receive feedback from our supervised institutions and to communicate guidance and policy changes. The function also serves as a coordination mechanism connecting internal stakeholders with external entities for purposes of knowledge exchange, consultation, and broader regulatory engagement.

The Industry Engagement and Executive Secretary team also partners with the Director and Board leadership to ensure high-quality, timely, and consistent responses to Board matters, Congressional inquiries, testimony, and other externally facing notes, reports (e.g., S&R report), briefings, or communications. In addition, the team provides direct support to the Director specific to executive support including meeting coordination, document preparation, information management, project support, and broader management of the administrative staff.

PRINCIPAL DUTIES & RESPONSIBILITIES

Assistant director, Industry Engagement and Executive Secretary serves as the primary liaison between the division and its external industry partners, helping to drive collaboration and identify partnership opportunities. The officer also oversees the division’s central control hub for managing the flow of information, policy, and official documents to senior leadership and serves as liaison to coordinate the flow of information and reviews with senior officials at other Federal agencies, and Congress. Duties for this role include the following:

Relationship Management: Develop, cultivate, and sustain strong, lasting relationships with industry stakeholders and partners to facilitate constructive exchange of perspectives and feedback and communicate guidance and policy changes.

• Strategic Collaboration: Identify opportunities for partnership and collaboration with external organizations, academia, or government agencies to promote transparency and keep abreast of relevant industry trends and developments.
• Stakeholder Liaison & Communication: Facilitate transparent communication between senior S&R leadership, external stakeholders and internal teams to share feedback and align initiatives.
• Policy Coordination: Act as liaison between S&R, the Board, the Federal Reserve Banks, other federal agencies, and the White House to coordinate policy decisions.
• Correspondence and Document Control: Oversee the management of high-level correspondence, including drafting, reviewing, and clearing documents requiring signature by the S&R Director or Vice Chair for Supervision.
• Decision Support: Ensure that briefings, reports, and decision documents are accurate, complete, and delivered in a timely manner to senior leadership.
• Market Intelligence and Research: Uses knowledge and connections with industry partners and/or conducts research to produce analytical products and recommendations to support leadership decision-making.
• Event and Content Support: Oversee and ensure appropriate planning and execution of industry events, including speaker onboarding, managing logistics, and producing materials.

Leadership and Management: Lead a team of professionals who support the work of the Industry Engagement and Executive Secretariat function.

MINIMUM QUALIFICATIONS:

Minimum education: Bachelor's degree or equivalent experience majoring in business, international affairs, public policy or economics

Minimum years of experience: 10

Management years of experience: 5

Desired skills and competencies: Organizational and political savvy, Judgment and discretion, Communication skills, Ability to manage multiple projects in a fast-paced environment, Exceptional interpersonal/relationship-building skills, Knowledge of the industry and federal financial regulatory environment

KNOWLEDGE, SKILLS & ABILITIES

• Strategic thinker with demonstrated strong project execution and project management capabilities, analytical skills, political savvy, and conflict mediation skills.
• Demonstrated experience and commitment to fostering collaboration and employee engagement.
• Ability to lead and manage staff and projects effectively, set priorities, assess performance, guide staff development and make budgetary recommendations.
• Ability to balance competing interests among a variety of clients and readily readjust priorities to respond to pressing and changing client demands. Must be able to anticipate and meet the clients’ needs while maintaining high-quality end products.
• Exceptional organization savvy and agility as demonstrated by ability to manage across organizational boundaries, building high performing teams and strengthen teams, diminishing organizational silos, and facilitating effective group and team dynamics.
• Ability to communicate effectively, both orally and in writing, with all levels of staff and management.

BOARD COMPETENCIES

• Decision Quality: Makes timely, thoughtful, strategic decisions.
• Learning Agility: Takes responsibility for building organizational agility.
• Drive for Excellence: Delivers results by developing shared vision and direction for the organization.
• Perspective and Strategic Agility: Leads and acts with the future in mind.
• Collaborative Relationships: Sets the tone for collaborative organization.
• Effective Communication: Effectively speaks and acts on behalf of the Board.

POSITION DEMANDS:

• Ability to exercise independent and sound judgment in establishing objectives for assigned area(s) of responsibility that provide support and services for the divisions and Board’s missions.
• Ability to translate customer service and organizational development theories and best practices into effective strategies for adoption in area(s) of responsibility to achieve and maintain high levels of customer service.
• Ability to communicate effectively, both orally and in writing, to the Board and individual members thereof, senior Board staff, other Board and Reserve Bank staff, and staff at other government agencies and in the private sector on complex and technical matters.
• Ability to be an effective spokesperson and advocate for the Board and the division in outside contacts, which may involve significant business dealings.
• Ability to operate under pressure to meet deadlines accurately and in a timely manner.