Operations Analyst Jobs in Chicago, IL
Operations Analyst jobs in Chicago are concentrated in the Loop, River North, and the West Loop, driven by the city's deep base in financial services, logistics, healthcare, and professional services. Employers hiring right now include Augmentis, RBC, and CIBC. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 90+ Operations Analyst jobs
About the Role
BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine.
This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives.
As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements—with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands.
How You'll Spend Your Time
- Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth.
- Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end — rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly.
- Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency.
- Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment — defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption.
- Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle.
- End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement.
- Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time.
We’re Excited About You If You Have
- 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements.
- Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions.
- Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders.
- Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms — including the ability to build and maintain working forecast models for renewals, upsell and bookings.
- Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus.
- Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion.
- Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals.
- Bachelor’s degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field.
- Ability to work on-site at least 4 days a week in our Chicago, IL office.
Benefits!
- Motivating, high-impact work that builds your career
- Medical, dental, and vision insurance with multiple package options
- 15-23 days PTO depending on tenure plus 10 paid holidays
- Pet insurance to keep your fur family happy and healthy
- Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
- No or low cost therapy and professional coaching sessions through Spring Health
- 4-6 weeks fully paid parental leave
- Quarterly office outings: Baseball games, boats, and more!
If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work.
About the Role
BrightEdge is growing, and we are looking for a sharp, problem-solving Senior Analyst of Revenue Operations who knows "what good looks like" and is eager to help optimize and scale our go-to-market engine.
This role is ideal for someone with a background in management consulting, strategy & operations, or business operations who wants to bring their analytical rigor, process-mapping skills, and executive communication to a high-growth SaaS organization. Reporting directly to the Director of Revenue Operations, you will have a front-row seat to revenue strategy, partnering closely with Sales Leadership and C-suite executives.
As a core individual contributor, you will evaluate current operational workflows, pinpoint bottlenecks, and drive tangible improvements—with a particular focus on enhancing and redesigning our Salesforce (SFDC) ecosystem, streamlining Deal Desk governance, and establishing scalable sales processes. Over time, this role offers a clear trajectory for career growth and leadership as the RevOps function expands.
How You'll Spend Your Time
- Executive Presentation & Stakeholder Partnership: Partner directly with Sales and Customer Success Leadership and executive stakeholders, translating complex operational data and workflow challenges into clear recommendations and actionable roadmaps. Proactively surface your findings and help drive revenue growth.
- Bookings & Retention Forecasting: Own bookings, upsell and renewal (CRR) forecasting end to end — rebuilding the underlying models and delivering the forecast as a standing, systematized report on a published cadence that Finance and executive leadership rely on directly.
- Process Discovery & Optimization: Apply a structured, consulting-style approach to audit current-state sales workflows, identify inefficiencies, and design future-state operational frameworks that improve sales velocity and consistency.
- Salesforce Enhancement & Redesign: Partner closely with our Salesforce administrator to drive improvements to our Service Cloud environment — defining and prioritizing changes to data architecture, automated workflows, and the reports and dashboards leadership depends on, then carrying them through to delivery and adoption.
- Deal Desk Workflows & Governance: Support and optimize day-to-day Deal Desk operations in tandem with the Deal Desk Manager, refining approval matrices, standardizing discount guidelines, and accelerating the quote-to-close cycle.
- End-to-End Project Management: Own operational projects from scoping and stakeholder alignment through implementation, documentation, and change management enablement.
- Month End Close: Owns the operational reporting process and documents and works with finance and compensation teams to execute month end accurately and on time.
We’re Excited About You If You Have
- 2+ years of experience in management consulting, strategy & operations, or business/revenue/sales operations, with a demonstrated track record of analyzing business processes and delivering measurable improvements.
- Proven ability to break down complex business problems, map operational workflows, and design pragmatic, scalable solutions.
- Exceptional written, verbal, and visual presentation skills; comfortable presenting findings, frameworks, and recommendations to senior leaders.
- Strong quantitative analysis skills across Excel/Google Sheets, Salesforce reports and dashboards, AI tools, and/or modern BI platforms — including the ability to build and maintain working forecast models for renewals, upsell and bookings.
- Strong Salesforce Acumen: Practical experience or strong foundational knowledge of Salesforce administration, objects, fields, and automation. Salesforce certifications or experience with SFDC redesigns are a strong plus.
- Project Management Rigor: Strong organizational habits with the ability to manage multiple workstreams, drive cross-functional alignment, and see initiatives through to completion.
- Industry Background: Prior experience in or exposure to SaaS/technology is a plus but not required for candidates with strong consulting fundamentals.
- Bachelor’s degree is required in Business, Finance, Economics, Engineering, Information Systems, or any related field.
- Ability to work on-site at least 4 days a week in our Chicago, IL office.
Benefits!
- Motivating, high-impact work that builds your career
- Medical, dental, and vision insurance with multiple package options
- 15-23 days PTO depending on tenure plus 10 paid holidays
- Pet insurance to keep your fur family happy and healthy
- Pre-tax commuter benefit plan and company contribution to help reduce parking/public transit costs
- No or low cost therapy and professional coaching sessions through Spring Health
- 4-6 weeks fully paid parental leave
- Quarterly office outings: Baseball games, boats, and more!
If you’re excited about this role but don’t meet every qualification, we encourage you to apply. Imposter syndrome can hold great candidates back, and we believe potential and willingness to learn matter just as much as checking every box. We value diverse perspectives, experiences, and ways of thinking, and we’re committed to building a team where everyone feels they belong and can do their best work.
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Find Operations Analyst JobsOperations Analyst Job Market in Chicago
Who's Hiring
Top Industries Hiring
- Technology & Software
- Banking & Financial Services
- Fintech
- Biotechnology & Pharmaceuticals
Operations Analyst Jobs in Chicago: Frequently Asked Questions
How do I get a operations analyst job in Chicago?
Focus your search on the Loop and West Loop, where financial services firms, management consulting companies, and large healthcare systems post the most operations analyst openings. Familiarity with supply chain or revenue cycle processes gives you an edge with Chicago's manufacturing and hospital networks. SQL proficiency and experience with process improvement frameworks like Lean or Six Sigma are consistently valued by Chicago employers across industries.
Which companies hire operations analysts in Chicago?
Chicago operations analyst roles are posted by Augmentis, RBC, and CIBC and others right now, based on current listings on Migrate Mate as of September 2026. Chicago's hiring mix reflects its strength in commodities trading, logistics, insurance, and large regional healthcare systems, so expect a wide range of employer types beyond the obvious corporate headquarters.
Are there remote operations analyst jobs in Chicago?
Yes, though availability depends heavily on the role: analyst positions focused on data, reporting, and financial modeling tend to go remote or hybrid far more often than roles tied to physical operations, warehousing, or on-site process management. About 77% of operations analyst openings tied to Chicago are remote or hybrid as of September 2026, with the highest concentration of flexible arrangements at technology firms and consulting companies headquartered in the Loop and River North.
How can I get a operations analyst job in Chicago with little or no experience?
The most realistic entry path in Chicago is through coordinator or analyst associate roles at logistics companies, regional insurers, or large healthcare systems like Northwestern Medicine or Rush University Medical Center, which regularly hire junior talent and promote from within. Internships through Chicago-area universities feed directly into entry-level pipelines at major employers. Building proficiency in Excel, Tableau, or SQL and completing a relevant certificate makes candidates competitive for these openings without prior full-time experience.
Which industries hire the most operations analysts in Chicago?
Most operations analyst openings in Chicago sit in Technology & Software, Banking & Financial Services, and Fintech, per current listings on Migrate Mate as of September 2026. Chicago's role as a national hub for commodities trading, freight and logistics, and large integrated health systems creates consistent, year-round demand for operations analysts who can bridge data analysis with process management.
Related Jobs in Illinois
See All 90 Operations Analyst Jobs in Chicago
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