Operations Director Jobs in St. Louis, MO
Operations Director jobs in St. Louis are concentrated in Clayton, Midtown, and the Central West End, with strong demand across healthcare, logistics, and financial services. Employers actively hiring right now include Levy, Mercy, and PARIC. Find a role that fits below and apply directly.
Find Operations Director JobsOverview
Showing 5 of 18+ Operations Director jobs
Salary: 90,000
Other Forms of Compensation: Bonus Eligible Position
Pay Grade: 14
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Job Summary: As the Director of Premium, you will be responsible for managing the Premium department (Suites, Clubs and Restaurants) to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from a high end or fine dining background.
Key Responsibilities:
- Ensuring the recruitment and training of team members in our standards and procedures
- Working with the location leadership team to continual drive improvements in guest satisfaction and financial results
- Driving engagement within the premium department
- Overseeing all aspects of season planning and event preparation to ensure maximum event readiness
- Building relationships with regular guests and suite holders
- Partnering with the culinary team to oversee the development of menus for all premium spaces
- Setting up and ensuring the consistent use of the Suites Management System for the premium department
- Ensure the availability of printed collateral to support promotions and premium offer communication
- Working with the location partner to deploy the vision and operational plan for sponsored spaces within the premium department
- Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure
- Ensuring all aspects of premium operations are in line with Levy’s Core Signature standards
- Overseeing annual suite holder tastings in partnership with the culinary team
- Attending BEO meetings to plan for upcoming events
- Working in partnership with other departments to ensure accurate completion of the requisition process
- Working with the culinary and purchasing team to review consumption rates and update par levels as necessary
- Ensuring compliance with all Payment Card Information rules
- Conducting progressive coaching with team members
- Completion of monthly financial reporting and action planning
- Ensuring regular maintenance, cleaning and inspection of all premium areas and equipment
- Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
- Completion and processing of alcohol incident logs to identify recurring issues or trends
- Managing team member breaks
- Overseeing recruitment activities for team members
- Holding pre-shift meetings to set the tone for events
- Support location ‘Keys to the Future’ activities to develop future leaders
- Support team member orientation training to ensure all hourly team members have the skills and knowledge to delight our guests
- Overseeing service standards during events to ensure a high standard of guest experience
- Ensuring accurate end of month inventory completion
- Managing and resolving guest complaints
- Managing team member incidents/accidents and following all required reporting procedures
- Managing the onboarding of new management employees in line with our #bestdayever process
- Monthly safety training conducted for team members
- Managing team member scheduling in line with demand forecasts
- Other responsibilities and duties as assigned
- Supporting other locations/properties as needed
Preferred Qualifications:
- 5+ experience in a food and beverage operational position
- Bachelor’s degree in hospitality management is preferred
- High level of computer literacy
- Passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management skills
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1549433
Levy Sector
[[Cust_clntAcName]]
Nastassia Laktzian
[[req_classification]]
Salary: 90,000
Other Forms of Compensation: Bonus Eligible Position
Pay Grade: 14
Different perspectives make us better. We’re committed to creating an equal opportunity and fair treatment environment, where learning and growing together is just part of our every day. An environment where you can be your authentic self.
About Levy
The disruptor in defining the sports and entertainment hospitality experience, Levy is recognized as the market leader and most critically acclaimed hospitality company in its industry. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning restaurants; iconic sports and entertainment venues, zoos and cultural institutions, theaters, and convention centers; as well as the Super Bowl, Grammy Awards, US Open Tennis Tournament, Kentucky Derby, and NHL, MLB, NBA, NFL, and MLS All-Star Games.
Job Summary
Job Summary: As the Director of Premium, you will be responsible for managing the Premium department (Suites, Clubs and Restaurants) to achieve the best possible guest experience, partner satisfaction and financial results. The ideal candidate will be an experienced operations leader who is focused on people and quality standards, preferably from a high end or fine dining background.
Key Responsibilities:
- Ensuring the recruitment and training of team members in our standards and procedures
- Working with the location leadership team to continual drive improvements in guest satisfaction and financial results
- Driving engagement within the premium department
- Overseeing all aspects of season planning and event preparation to ensure maximum event readiness
- Building relationships with regular guests and suite holders
- Partnering with the culinary team to oversee the development of menus for all premium spaces
- Setting up and ensuring the consistent use of the Suites Management System for the premium department
- Ensure the availability of printed collateral to support promotions and premium offer communication
- Working with the location partner to deploy the vision and operational plan for sponsored spaces within the premium department
- Overseeing loss prevention activities including managing cash drops/collection, completing cash variance logs, and overseeing the nightly Goods Out of Stock (GOS) procedure
- Ensuring all aspects of premium operations are in line with Levy’s Core Signature standards
- Overseeing annual suite holder tastings in partnership with the culinary team
- Attending BEO meetings to plan for upcoming events
- Working in partnership with other departments to ensure accurate completion of the requisition process
- Working with the culinary and purchasing team to review consumption rates and update par levels as necessary
- Ensuring compliance with all Payment Card Information rules
- Conducting progressive coaching with team members
- Completion of monthly financial reporting and action planning
- Ensuring regular maintenance, cleaning and inspection of all premium areas and equipment
- Ensuring all appropriate alcohol service signage is placed and that Responsible Service of Alcohol protocols are followed
- Completion and processing of alcohol incident logs to identify recurring issues or trends
- Managing team member breaks
- Overseeing recruitment activities for team members
- Holding pre-shift meetings to set the tone for events
- Support location ‘Keys to the Future’ activities to develop future leaders
- Support team member orientation training to ensure all hourly team members have the skills and knowledge to delight our guests
- Overseeing service standards during events to ensure a high standard of guest experience
- Ensuring accurate end of month inventory completion
- Managing and resolving guest complaints
- Managing team member incidents/accidents and following all required reporting procedures
- Managing the onboarding of new management employees in line with our #bestdayever process
- Monthly safety training conducted for team members
- Managing team member scheduling in line with demand forecasts
- Other responsibilities and duties as assigned
- Supporting other locations/properties as needed
Preferred Qualifications:
- 5+ experience in a food and beverage operational position
- Bachelor’s degree in hospitality management is preferred
- High level of computer literacy
- Passion for hospitality, food, and retail
- Excellent interpersonal and stakeholder management skills
Curious about Life at Levy? Check it out: Levy Culture
At Levy, team = family. And we’ll always take care of family, learn more about Levy benefits offered.
- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Flexible Time Off Plan
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Levy.pdf
Levy is a member of Compass Group USA. Compass Group/Levy is an equal opportunity employer. At Compass/Levy, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Applications are accepted on an ongoing basis.
Levy maintains a drug-free workplace.
Req ID: 1549433
Levy Sector
[[Cust_clntAcName]]
Nastassia Laktzian
[[req_classification]]
See All 18 Operations Director Jobs in St. Louis
Find roles in St. Louis that match your experience and apply in just a few clicks.
Find Operations Director JobsOperations Director Job Market in St. Louis
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
Operations Director Jobs in St. Louis: Frequently Asked Questions
How do I get a operations director job in St. Louis?
Target the sectors that hire most heavily in St. Louis: healthcare systems, third-party logistics and distribution, and regional financial services firms. The strongest candidates pair operational experience with familiarity with supply chain or multi-site management, which is highly valued here. Networking through local industry groups in Clayton and the Cortex Innovation Community gives you an edge over applicants applying cold from outside the region.
Which companies hire operations directors in St. Louis?
St. Louis operations director roles are posted by Levy, Mercy, and PARIC and others right now, based on current listings on Migrate Mate as of July 2026. The local market includes a mix of major health systems, Fortune 500 headquarters, and regional distribution and manufacturing companies that maintain a consistent need for senior operations leadership.
Are there remote operations director jobs in St. Louis?
Yes, though remote availability is limited for this role since most operations directors are expected to be present where the work happens. About 33% of operations director openings tied to St. Louis are remote or hybrid as of July 2026, with hybrid arrangements most common in corporate or shared-services functions based in Clayton or downtown.
How can I get a operations director job in St. Louis with little or no experience?
The most realistic entry path in St. Louis is moving up from an operations manager or senior supervisor role within the city's large healthcare networks or logistics companies, which tend to promote internally and hire associate-level operations leaders. Gaining experience with process improvement frameworks at mid-size manufacturers or distribution centers in the metro area builds a strong foundation for a director-level move within two to four years.
Which industries hire the most operations directors in St. Louis?
Most operations director openings in St. Louis sit in Healthcare & Medical Services, per current listings on Migrate Mate as of July 2026. St. Louis's role as a major logistics hub and its concentration of large health systems and regional corporate headquarters drive consistent demand for operations leadership across those sectors.
Related Jobs in Missouri
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