Senior Level Operations Director Jobs
Senior level operations director jobs place experienced leaders in charge of enterprise-wide performance, cross-functional alignment, and the teams driving operational outcomes. Roles are concentrated across Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, with a mix of on-site, hybrid, and remote opportunities, and employers like Alvarez & Marsal, DaVita, and Eataly hiring at this level now.
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Associate Director of Facilities Operations-Thomas Jefferson UniversityJob Description
Primary Responsibilities
Essential Functions
- Develops and demonstrates a working understanding of client needs (patients/clinical units/research, etc.) as well as organizational risk. Uses this knowledge to drive continuing compliance, service level improvement, added value to client environment and satisfaction, minimized business impact of operational interruptions, and financial responsibility for requested service levels. Requires the ability to manage multiple priorities and adjust as these needs change.
- Establish and maintains direct working relationships with key departmental representatives, area managers and staff as the leader of the team responsible and accountable for Facilities Performance and Customer Service. Provides direct support to the hospital and university through close interaction with Administration and Facilities Services staff. Conducts regular evaluations of clinical areas, research labs, educational and support departments to ensure that client needs are met.
- Monitors overall condition of all buildings related to academic, healthcare and research missions of the institution including all systems, equipment and grounds for safety and efficiency. Monitors and maintains compliance with state and local codes, TJC compliance and insurance compliance, and through periodic and documented inspections. Works in support of the Director, Senior Director and all Facilities staff, ensuring compliance with all requirements of regulatory agencies including continuous readiness for TJC, PADOH, and all other regulatory site visits.
- Meets with appropriate state, local, and all other survey and inspection personnel referred by Administration to review surveys and corrective responses. Reports to the Senior Director and Associate Vice President for Facilities Design and Construction on presence and results of all such inspections and surveys with any requirements or recommendations for corrective action.
- Working with the Director and/or Senior Director, Sr. Vice President for Facilities and Campus Planning, AVP of PDC participates in the planning of future development of physical facilities and systems. Developing, reviewing and recommending approval of plans for equipment and systems retrofit, repair replacement or additions to be carried out by institutional personnel and/or outside contractors.
- Responsible for readiness, functioning and maintenance of all hospital/university life safety systems (fire alarms, sprinkler systems, emergency generators, etc.). Delegating routine repair and maintenance of systems to Managers/Supervisors and contracting for periodic inspection and special maintenance of detection and control systems.
- Optimizes the use of the Work Order / Preventive Maintenance system to meeting the need of the institution to provide a meaningful management tool for all levels of FM management as well as efficiently schedule and distribute the workload. In addition it must connect with the end user providing a user friendly means to report problems or needs and provide status feedback throughout the process. Use of the system reports for Hospital clients to provide feedback from which actions can be taken to improve outcomes both within and outside of the FM department.
- Responsible for Human Resource related issues of direct and indirect staff including employment, termination, suspension, training, grievances and promotions. Developing work schedules and assignments for his / her personnel.
- Demonstrates commitment to our core values of excellence and innovation, integrity and respect, teamwork and communication.
- Assumes a leadership role in safety and the prevention of injury. Understands emergency procedures and demonstrates appropriate response. Involves staff in the identification of system issues and development of corrective actions. Educates, involves and supports staff in error/event reporting. Problem identification, problem resolution, and compliance with all licensing/regulatory bodies, as applicable.
Educational / Training Requirements
Educational / Training Requirements
Experience Requirements
3-5 years of Healthcare Facilities Management or equivalent.
Collective bargaining experience preferred.
Work Shift
Workday Evening (United States of America)Worker Sub Type
RegularEmployee Entity
Thomas Jefferson UniversityPrimary Location Address
111 S 11th Street, Philadelphia, Pennsylvania, United States of AmericaNationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University , home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health , nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans is a not-for-profit managed health care organization providing a broad range of health coverage options in Pennsylvania and New Jersey for more than 35 years.
Jefferson is committed to providing equal educational and employment opportunities for all persons without regard to age, race, color, religion, creed, sexual orientation, gender, gender identity, marital status, pregnancy, national origin, ancestry, citizenship, military status, veteran status, handicap or disability or any other protected group or status.
Benefits
Jefferson offers a comprehensive package of benefits for full-time and part-time colleagues, including medical (including prescription), supplemental insurance, dental, vision, life and AD&D insurance, short- and long-term disability, flexible spending accounts, retirement plans, tuition assistance, as well as voluntary benefits, which provide colleagues with access to group rates on insurance and discounts. Colleagues have access to tuition discounts at Thomas Jefferson University after one year of full time service or two years of part time service. All colleagues, including those who work less than part-time (including per diem colleagues, adjunct faculty, and Jeff Temps ), have access to medical (including prescription) insurance.
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- Alvarez & Marsal80
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Senior Level Operations Director Jobs: Frequently Asked Questions
How do I get a senior level operations director job?
Employers at this level look for candidates who have owned outcomes across a full business function, not just managed tasks. Demonstrable experience leading organizational change, building scalable processes, and developing other managers sets strong candidates apart. A record of measurable operational improvement, executive stakeholder communication, and cross-functional leadership carries significant weight in the hiring process at this stage.
Which companies hire senior level operations directors?
Companies hiring senior level operations directors right now include Alvarez & Marsal, DaVita, and Eataly, based on current listings on Migrate Mate as of July 2026. Hiring at this level tends to come from large enterprises, high-growth mid-market companies, and private equity-backed organizations undergoing operational transformation or expansion.
Are there remote senior level operations director jobs?
Yes, though on-site presence is still common at the most senior levels given the leadership scope involved. About 26% of senior level operations director openings are remote or hybrid as of July 2026, making it worth filtering specifically for your preferred work setting when searching current listings on Migrate Mate.
What makes an operations director role senior level?
Senior level operations director roles are defined by organizational scope, not just tenure. These positions carry ownership over enterprise-wide or multi-unit operations, require setting strategic direction rather than executing it, and typically include responsibility for developing other leaders. Expect to be accountable for budget, headcount decisions, and outcomes that influence the broader business.
Which industries hire the most senior level operations directors?
Senior level operations director roles concentrate in Consulting & Professional Services, Technology & Software, and Healthcare & Medical Services, based on current listings on Migrate Mate as of July 2026. These sectors tend to drive hiring at this level because of their operational complexity, regulatory environment, or rapid scaling demands that require experienced leaders to build and run durable systems.