OPT Concierge Jobs
Concierge roles in hotels, residential buildings, and private clubs regularly hire OPT students with hospitality, tourism, or service management degrees. Your 12-month OPT window, or 24-month STEM extension if your program qualifies, gives employers a defined authorization period that fits seasonal hiring cycles and entry-level staffing needs in this field.
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Get Access To All JobsINTRODUCTION
The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events.
This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.
Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.
The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.
ROLE AND RESPONSIBILITIES
In this role, you will be the key liaison between event planners and hotel operations, ensuring smooth communication and seamless event execution.
Responsibilities:
- Serve as the primary point of contact for meeting planners, ensuring all event details are communicated clearly and accurately to operational departments.
- Work closely with Convention Services and Catering Managers to ensure every event meets the highest standards and aligns with client expectations.
- Manage the day-to-day coordination of hotel events, overseeing event logistics and ensuring client needs are met from start to finish.
- Proactively resolve any issues that arise during events, ensuring a seamless experience for all attendees.
- Maintain thorough knowledge of hotel event spaces and group dynamics to provide expert guidance and support throughout the planning process.
- Use Delphi software to generate event-related documents and update event details as needed to reflect client preferences and changes.
- Participate in pre-convention meetings, Banquet Event Order meetings, and weekly resume meetings to ensure all team members are aligned and prepared for upcoming events.
- Handle special projects assigned by the department leaders, contributing to the overall success of the events team.
BASIC QUALIFICATIONS
- Previous experience in hotel operations or administration, particularly in event management or banquet operations, is preferred.
- At least one year of experience in a customer-facing role, demonstrating the ability to deliver exceptional service.
- Strong communication skills, both verbal and written, with the ability to professionally interact with guests, colleagues, and management.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- A calm and problem-solving mindset when working under pressure, with a focus on addressing client needs efficiently.
- Detail-oriented, ensuring all event logistics are managed and executed according to plan.
- Flexibility to work varied schedules, including evenings, weekends, and holidays, based on the needs of the events.
- Ability to lift, move, and place items up to 40 pounds, and stand or walk for extended periods during shifts.
- A college degree in hospitality, event management, or a related field, is preferred.
- Familiarity with Delphi or similar event management software.
- Knowledge of banquet operations and hotel event spaces.
- This position is a full-time, on-site position with no work from home flexibility.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
INTRODUCTION
The Omni Frisco Hotel at The Star is more than just the official hotel of the Dallas Cowboys, it’s the social hub for great food, fun and nightlife. This 16-story hotel features 300 beautifully appointed guest rooms and suites and a range of meeting spaces to accommodate any sized gathering. From grand and junior ballrooms to intimate spaces and an elevated pool deck, Omni Frisco Hotel’s 24,000 square feet of meeting space provide endless opportunities for events.
This multi-use campus in partnership with the Dallas Cowboys, the city of Frisco and Frisco Independent School District features restaurants, retail space, entertainment venues and more. Omni Frisco Hotel is connected to The Ford Center, a 12,000-seat, domed, multi-purpose event center. The entire campus is anchored by the Dallas Cowboys World Headquarters, which houses office space and the practice facility for the Dallas Cowboys and the Dallas Cowboys Cheerleaders.
Located 20 minutes north of downtown Dallas and 25 minutes from both DFW International and Love Field Airport, the Omni Frisco Hotel features a bevy of amenities including Neighborhood Services, a restaurant featuring honest food and drink in the American tradition. Discover our luxury boutique, Charlotte Jones Collection featuring local designers, a chic coffee and wine bar in the lobby and an elevated pool bar and grill, The Edge, overlooking the 91-acre entertainment district dubbed The Star.
The upscale Omni Frisco Hotel embodies true Texas charm and sophistication. Staying true to Omni’s local color, this luxury hotel captures the energy and future of this vibrant North Texas city.
ROLE AND RESPONSIBILITIES
In this role, you will be the key liaison between event planners and hotel operations, ensuring smooth communication and seamless event execution.
Responsibilities:
- Serve as the primary point of contact for meeting planners, ensuring all event details are communicated clearly and accurately to operational departments.
- Work closely with Convention Services and Catering Managers to ensure every event meets the highest standards and aligns with client expectations.
- Manage the day-to-day coordination of hotel events, overseeing event logistics and ensuring client needs are met from start to finish.
- Proactively resolve any issues that arise during events, ensuring a seamless experience for all attendees.
- Maintain thorough knowledge of hotel event spaces and group dynamics to provide expert guidance and support throughout the planning process.
- Use Delphi software to generate event-related documents and update event details as needed to reflect client preferences and changes.
- Participate in pre-convention meetings, Banquet Event Order meetings, and weekly resume meetings to ensure all team members are aligned and prepared for upcoming events.
- Handle special projects assigned by the department leaders, contributing to the overall success of the events team.
BASIC QUALIFICATIONS
- Previous experience in hotel operations or administration, particularly in event management or banquet operations, is preferred.
- At least one year of experience in a customer-facing role, demonstrating the ability to deliver exceptional service.
- Strong communication skills, both verbal and written, with the ability to professionally interact with guests, colleagues, and management.
- Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
- A calm and problem-solving mindset when working under pressure, with a focus on addressing client needs efficiently.
- Detail-oriented, ensuring all event logistics are managed and executed according to plan.
- Flexibility to work varied schedules, including evenings, weekends, and holidays, based on the needs of the events.
- Ability to lift, move, and place items up to 40 pounds, and stand or walk for extended periods during shifts.
- A college degree in hospitality, event management, or a related field, is preferred.
- Familiarity with Delphi or similar event management software.
- Knowledge of banquet operations and hotel event spaces.
- This position is a full-time, on-site position with no work from home flexibility.
Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:
EEOC is the Law Poster.
Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to: applicationassistance@omnihotels.com.
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Get Access To All JobsTips for Finding OPT Sponsorship in Concierge
Frame your degree for specialty occupation
Concierge roles don't automatically qualify as specialty occupations under H-1B visa. Document how your hospitality management or tourism degree directly maps to the technical duties in the job description before your OPT ends.
Target employers enrolled in E-Verify
STEM OPT extensions require your employer to be enrolled in E-Verify. Filter your concierge job search to hotel groups and property management firms that have completed E-Verify enrollment before you accept an offer.
Check prevailing wage before negotiating
Use the OFLC Wage Search to look up wage levels for your specific concierge role by city. Employers filing an LCA must meet the prevailing wage, so knowing Level I and II rates gives you a grounded baseline for offer discussions.
File your OPT application 90 days early
USCIS allows you to apply for OPT up to 90 days before your program end date. Submitting late pushes your EAD arrival past your start date, which disqualifies you from working even if your employer is ready to hire.
Use Migrate Mate to match with sponsoring employers
Many luxury hotel brands and hospitality groups have H-1B filing histories but don't advertise it in job postings. Use Migrate Mate to surface concierge openings at employers with documented sponsorship records in the hospitality sector.
Request a written training plan for STEM OPT
Your employer must complete a formal training plan on Form I-983 for STEM OPT approval. Ask your hiring manager before signing an offer whether the property has completed this for prior OPT employees and who manages the DSO reporting cycle.
Concierge OPT: Frequently Asked Questions
Does a concierge job qualify for OPT work authorization?
Yes, if your degree is in hospitality management, tourism, hotel administration, or a related field and the concierge role requires that specific education. OPT authorizes work directly related to your major. A general arts or business degree paired with a concierge role may face DSO scrutiny if the connection isn't clearly documented in your job description.
Can I do STEM OPT extension as a concierge?
Only if your degree program carries a STEM-designated Classification of Instructional Programs code. Hospitality management programs are sometimes STEM-designated, but most are not. Check with your DSO and verify your program's CIP code against the DHS STEM list before assuming you qualify for the 24-month extension.
How do I find concierge employers who sponsor visas?
Sponsorship history isn't listed in job postings, but it shows up in DOL LCA disclosure data. Migrate Mate surfaces concierge and hospitality openings at employers with documented H-1B filing records, so you can focus your applications on properties that have already navigated the sponsorship process rather than pitching it cold.
What happens to my OPT if my concierge job ends between contracts or seasons?
OPT allows up to 90 days of unemployment during your authorization period, or 150 days if you've been granted a STEM extension. Seasonal gaps between hotel contracts count against that limit. If you lose your concierge position, your 60-day grace period to find new employment or change status begins when your OPT authorization period ends, not when the job ends.
Does a concierge role at a private club or residential building count the same as a hotel for OPT purposes?
Yes. OPT authorization is tied to your degree field and the nature of the work, not the employer's industry classification. A concierge role at a residential high-rise, private members club, or corporate campus counts as qualifying employment as long as the duties align with your hospitality or service management degree and your DSO documents it accordingly.