OPT Customer Operations Manager Jobs
Customer Operations Manager roles sit at the intersection of process ownership and cross-functional coordination, making them strong fits for F-1 OPT students with business, operations, or engineering backgrounds. Your OPT work authorization is employer-sponsored, so targeting companies with active STEM or standard OPT hiring experience matters from the start.
Find OPT Customer Operations Manager JobsOverview
Showing 5 of 1,455+ Customer Operations Manager jobs
See all 1,455+ Customer Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new Customer Operations Manager roles.
Get Access To All JobsPAY RANGE
The pay range is $73,000.00 - $132,000.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Target’s resources and partnerships worldwide, Merchandising works across product categories to create a localized shopping experience online and in our stores. Are you a creative problem solver who loves to see your work translate into real results? Can you collaborate effectively, develop & execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right price? If so, you will have success on one of our dynamic teams.
As the voice of Small Formats within the broader Merchandising organization, the PIM Ops Small Format Team, now a part of Specialized Store Support, builds and influences strategies that thread the needle for Small Format store inventory, fueling profitable growth while prioritizing operational efficiency. The Small Format Team serves as inventory experts within BUs and CFTs, format experts for Core PIM and PIM Ops, problem solvers for store and field teams, and finally, strategy connectors within broader Merchandising and GSCL.
The Sr. Analyst on the PIM Ops Small Formats Team will emphasize connection with Core PIM, co-developing replenishment strategies catered to the Small Format portfolio, and guide execution of these strategies. As a collaborative partner for PIM Ops and Store Operations, the Sr. Analyst troubleshoots escalations and implements targeted support maintenance to improve financial and operational outcomes. As the Sr. Analyst, you will develop and implement strategic inventory maintenance routines to support Small Format stores. You will act as a data-driven decision maker - conduct detailed data analysis to determine root cause drivers of inventory opportunities, and react with short-term rapid improvement strategies as well as long-term sustainable solutions.
Key Responsibilities:
- Support the business for Target’s Small Format stores, developing and implementing strategic inventory maintenance routines to support KPIs
- Field support requests, as well as intake feedback directly from store and inventory leadership
- Both guide and execute strategy
- Hold frequent cross-functional connections
- Create and optimize inventory management best practice routines
- Process documentation and playbook creation
- Frequent leader updates, both written and presented
- KPI reporting to provide visibility to results
About you:
- Four-year degree or equivalent experience
- 2+ years of work experience in inventory management
- Extensive understanding of Target’s inventory replenishment systems
- Excellent prioritization – Able to balance store-level requests with broader tasks
- Strong analytical and troubleshooting skills
- Strong collaborator with demonstrated ability to build strong interpersonal relationships across team, leaders, and partners
- Comfortable with both individual execution and executing through others
- Exceptional verbal and written communication skills
- Curious and innovative, with a continuous improvement mindset
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
PAY RANGE
The pay range is $73,000.00 - $132,000.00. Pay is based on several factors which vary based on position. These include labor markets and in some instances may include education, work experience and certifications. In addition to your pay, Target cares about and invests in you as a team member, so that you can take care of yourself and your family. Target offers eligible team members and their dependents comprehensive health benefits and programs, which may include medical, vision, dental, life insurance and more, to help you and your family take care of your whole selves. Other benefits for eligible team members include 401(k), employee discount, short term disability, long term disability, paid sick leave, paid national holidays, and paid vacation. Find competitive benefits from financial and education to well-being and beyond at https://corporate.target.com/careers/benefits.
About us:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here. Target Merchandising is evolving at an incredible pace. We are constantly reimagining how this $100 billion retailer offers the innovative, guest-inspiring items that Target is known and loved for. Our goal is to deliver exceptional value, quality and style to elevate Target as the premier retailer in a competitive global marketplace. Through intelligent and progressive business strategies that make the most of Target’s resources and partnerships worldwide, Merchandising works across product categories to create a localized shopping experience online and in our stores. Are you a creative problem solver who loves to see your work translate into real results? Can you collaborate effectively, develop & execute a plan efficiently and positively influence how Target chooses and presents the right product in the right place at the right price? If so, you will have success on one of our dynamic teams.
As the voice of Small Formats within the broader Merchandising organization, the PIM Ops Small Format Team, now a part of Specialized Store Support, builds and influences strategies that thread the needle for Small Format store inventory, fueling profitable growth while prioritizing operational efficiency. The Small Format Team serves as inventory experts within BUs and CFTs, format experts for Core PIM and PIM Ops, problem solvers for store and field teams, and finally, strategy connectors within broader Merchandising and GSCL.
The Sr. Analyst on the PIM Ops Small Formats Team will emphasize connection with Core PIM, co-developing replenishment strategies catered to the Small Format portfolio, and guide execution of these strategies. As a collaborative partner for PIM Ops and Store Operations, the Sr. Analyst troubleshoots escalations and implements targeted support maintenance to improve financial and operational outcomes. As the Sr. Analyst, you will develop and implement strategic inventory maintenance routines to support Small Format stores. You will act as a data-driven decision maker - conduct detailed data analysis to determine root cause drivers of inventory opportunities, and react with short-term rapid improvement strategies as well as long-term sustainable solutions.
Key Responsibilities:
- Support the business for Target’s Small Format stores, developing and implementing strategic inventory maintenance routines to support KPIs
- Field support requests, as well as intake feedback directly from store and inventory leadership
- Both guide and execute strategy
- Hold frequent cross-functional connections
- Create and optimize inventory management best practice routines
- Process documentation and playbook creation
- Frequent leader updates, both written and presented
- KPI reporting to provide visibility to results
About you:
- Four-year degree or equivalent experience
- 2+ years of work experience in inventory management
- Extensive understanding of Target’s inventory replenishment systems
- Excellent prioritization – Able to balance store-level requests with broader tasks
- Strong analytical and troubleshooting skills
- Strong collaborator with demonstrated ability to build strong interpersonal relationships across team, leaders, and partners
- Comfortable with both individual execution and executing through others
- Exceptional verbal and written communication skills
- Curious and innovative, with a continuous improvement mindset
This position will operate as a Hybrid/Flex for Your Day work arrangement based on Target’s needs. A Hybrid/Flex for Your Day work arrangement means the team member’s core role will need to be performed both onsite at the Target HQ MN location the role is assigned to and virtually, depending upon what your role, team and tasks require for that day. Work duties cannot be performed outside of the country of the primary work location, unless otherwise prescribed by Target. Click here if you are curious to learn more about Minnesota.
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_D
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
See all 1,455+ OPT Customer Operations Manager Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT Customer Operations Manager Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as a Customer Operations Manager
Lead with your OPT authorization timeline
Tell hiring managers your OPT start date and end date upfront. Customer operations teams plan headcount around project cycles, so clarity on your availability window removes friction and signals professionalism early in the process.
Highlight cross-functional coordination experience
Customer Operations Managers bridge support, product, and sales teams. Emphasize projects where you aligned stakeholders across departments. Concrete examples of process improvements or escalation handling directly address what these hiring teams care about most.
Target companies with established OPT hiring history
Larger SaaS, logistics, and e-commerce companies sponsor OPT students far more consistently than early-stage startups. Focus your search on employers with dedicated HR infrastructure and a track record of supporting international employees through OPT and H-1B visa transitions.
Frame STEM OPT eligibility as an asset
If your degree qualifies for STEM OPT extension, mention it during interviews. Operations roles tied to data analysis, systems, or engineering workflows often qualify. An additional 24 months of work authorization makes you significantly more attractive to sponsorship-conscious employers.
Quantify process and efficiency improvements
Customer operations hiring managers respond to metrics. Lead with numbers: ticket resolution rates, SLA improvements, onboarding time reductions. Quantified outcomes demonstrate impact and reduce perceived risk for employers evaluating candidates who need work authorization support.
Address OPT cap-gap proactively if timing is tight
If your OPT expires near an H-1B cap period, understand the cap-gap rule before interviews. Being able to explain your authorization continuity clearly and calmly reassures employers that hiring you carries no gap in your ability to work legally.
Customer Operations Manager OPT: Frequently Asked Questions
Can I work as a Customer Operations Manager on F-1 OPT?
Yes. Customer Operations Manager roles qualify under standard OPT as long as the work is directly related to your field of study, whether that's business, management information systems, industrial engineering, or a related discipline. Your DSO must authorize OPT before you begin work, and you must have a job offer in hand prior to your start date.
Does a Customer Operations Manager role qualify for STEM OPT extension?
It depends on your degree and how the role is structured. If your underlying degree is in a STEM-designated field and the role involves data analysis, systems operations, or process engineering, it may qualify for the 24-month STEM OPT extension. Roles focused purely on relationship management with no technical systems component are less likely to qualify. Confirm with your DSO and review your job description carefully before applying.
What types of employers hire Customer Operations Managers on OPT?
SaaS companies, logistics and supply chain firms, fintech platforms, and large e-commerce operations are the most consistent OPT sponsors for this role. These employers have structured HR processes and frequently hire international candidates. You can browse verified Customer Operations Manager roles from sponsorship-friendly employers directly on Migrate Mate, which filters for companies with OPT hiring experience.
How much time do I need left on my OPT to get hired as a Customer Operations Manager?
Most employers want to see at least six to twelve months of remaining OPT authorization at the time of hire. Operations roles involve onboarding, ramp time, and project ownership, so employers factor in how long you can contribute before your authorization requires renewal or H-1B sponsorship. If you're within three to four months of expiration, prioritize companies with a stated H-1B sponsorship track record.
What should I include in my resume to strengthen my OPT application for this role?
Prioritize operational metrics, cross-functional project examples, and tools you've worked with, such as CRM platforms, ticketing systems, or workflow automation software. Clearly state your OPT work authorization status and STEM eligibility if applicable. Avoid leaving employers to guess about your timeline. A concise line noting your authorization type and end date at the top of your resume removes a common source of early-stage hesitation.