OPT Operations Team Lead Jobs

INTRODUCTION

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

ROLE AND RESPONSIBILITIES

Reporting into the Director – Global Head of Financial Institutions EDD Operations, which falls within the Global Financial Crimes Division (“GFCD”). This position supervises operational aspects of Financial Institutions (“FI”) Enhanced Due Diligence (“EDD”) for Banks and Non-Bank Financial Institutions. The Team Lead role is primarily responsible for the following:

• Effectively manage a team of Analysts responsible for conducting a variety of KYC FI client reviews of varying complexity, requiring a level of experience to effectively assess client’s risk profile inclusive of its AML/Sanctions/AB & C program, adverse media, PEP and sanctions exposure, and provide holistic risk assessment of the potential financial crime risks.
• Provide guidance to Analysts conducting transactional analysis and data cleansing of clients’ activity inclusive of identifying high-risk indicators, downstream correspondent activity (Nested activity) as well as evaluate information that does not align to clients’ expected activity.
• Review and identify areas of risk regarding the FI customers AML program, through Wolfsberg CBDDQ / FCCQ responses and analysis. Raise questions as it relates to areas of risk and evaluate client responses.
• Team Lead will ensure and oversee the operations for accurate (QC) and on-time completion of reviews performed by the Analysts and ensure necessary escalations of identified financial crime risks and issues.
• Act as a strong partner with MUFG client on-boarding teams, Relationship Managers and local and regional Financial Crimes teams (AML, Sanctions, Anti-bribery & Corruption etc.), and partner with teams internal to the Global FI EDD Operations (EDD Support Unit and FI-EDD Ops Program Execution, Oversight & Design team members).

Summary of Responsibilities:

Global EDD Operations Employee Oversight:

• Responsible for managing FI EDD Analysts and Assistant Vice Presidents (AVP’s) to ensure accurate and complete reviews are performed in accordance with MUFG policies and applicable Global FI EDD Operations Procedure and Operating Manuals.
• Provide mentoring, coaching and counseling to staff to ensure appropriate research and analysis is being conducted, properly documented and maintains the quality required.
• Recommend course of action on most events but escalate when necessary to manager or higher level when unusual or uncommon situations are identified.
• Complete Mid-year and Annual Performance Reviews with thoughtful summarizations of employees’ contributions and performance.
• Manage and organize risk trigger assignments and department work queues, ensuring critical deadlines are met. Provide liaison support and maintain effective working relationships between FI EDD Analysts, First-Line Business Units, Relationship Managers (“RM”), and Senior Management.
• Work with AVP’s regarding Analyst level escalations and provide findings to Director of Global FI EDD Operations and First-Line Business Units, RMs, Senior Management to evaluate potential financial crime risk to the Bank, including the possible decision of management to exit a client relationship, if warranted.
• As appropriate, provide support in FI KYC/EDD activities globally, which includes remediation efforts related to Financial Institutions and coordination with Regional Financial Crime Offices to escalate identified risks.
• Collaborate with the GFCD Project Management Office to provide routine updates for GFCD leadership, Senior Management, and the appropriate governance forums.
• Ensure FI client records are accurate to preserve system integrity and provide recommendation to the necessary parties within the Bank when action is required, including FI EDD Analysts, RMs, on various Bank systems.
• Lead, identify, recommend, and submit changes to the appropriate Bank’s systems to ensure client and department information is accurate and correct.

Database Management and Reporting

• Provide responses and feedback for respective team for monthly and quarterly metrics inclusive of SLA adherence, QC scorecard trend analysis, SharePoint Cleanup and capacity needs and updates forums.
• Perform ongoing management, monitoring, analysis and reporting of the team’s operational plans and results.
• Support remediation efforts to address FI related open issues in a timely and effective manner. Raise issues to GFCD Issues Management Department, as required.
• Identify and contribute to department and Bank policy and procedures to ensure controls are in place.
• Provide support in Bank and department level projects and / or work with other departments to address BSA/FI EDD and other Fin-Crime risk related matters.
• Remains current on industry developments, standard methodologies and standards relating to correspondent relationships, include new and emerging payment methods and provide technical assistance, training, and information to staff and line of business personnel.
• Assist department leadership with regulatory and audit preparations and presentations, as well as special projects.
• Collaborate with other Global colleagues in developing strategies and driving initiatives that support the key objectives of building the GFCD program in our drive to deliver great operational expertise, efficiency and effectiveness.

BASIC QUALIFICATIONS

• Strong knowledge of KYC and experience in Foreign Correspondent, Wholesale Banking and product risks associated with cross-border transaction banking and payments; trade finance; remote deposit collection; pouch; FX; and derivatives; and client risks associated with foreign financial institutions and non-bank financial institutions.
• Knowledge and experience with FATF and Wolfsberg guidance on AML and sanctions related to correspondent banking.
• Ability to research and investigate complex FI clients and understand their business need to conduct transactional analysis accordingly.
• Strong proficiency in Microsoft Excel to cleanse, develop and interpret data, and produce reports.
• Excellent analytical skills to develop financial/statistical data and reports and evaluate flow of funds on complex relationships.
• Demonstrated knowledge and ability to identify and evaluate various white-collar crime, general fraud and money laundering schemes.
• Knowledge of outside resources to perform advanced enhanced due diligence.
• Ability to synthesize information from multiple data sources into a clear evaluation and recommended actions.
• Ability to make risk decisions within established policy and procedure and understand when to escalate issues to management for further direction.
• Excellent verbal, written, and interpersonal communication skills.
• Ability to successfully lead and manage direct reports, including training, mentoring, and counseling.
• Ability to work with multiple lines of business RMs and senior management.
• Strong collaboration and interpersonal skills with the ability to manage multiple assignments concurrently and meet critical deadlines.
• Demonstrate strong leadership and management skills that build solid working relationships within the Bank.

PREFERRED QUALIFICATIONS

• Bachelor’s Degree required, CAMS Certificate preferred or equivalent work experience.
• 3 to 5 years management experience, preferably in a BSA / AML environment.
• Minimum of 5 years of direct work experience in risk analysis, accounting, investigative, or equivalent with related experience in, or another related area of banking.
• Investigative background preferred.

COMPENSATION

• The typical base pay range for this role is $115,000 to $151,000 depending on job-related knowledge, skills, experience and location. This role may also be eligible for certain discretionary performance-based bonus and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including (i) the San Francisco Fair Chance Ordinance, (ii) the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, (iii) the Los Angeles County Fair Chance Ordinance, and (iv) the California Fair Chance Act) to the extent that (a) an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and (b) they do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA).

The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of conditional offer of employment, if any.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities duties and skills required of personnel so classified.

We are proud to be an Equal Opportunity Employer and committed to leveraging the diverse backgrounds, perspectives and experience of our workforce to create opportunities for our colleagues and our business. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, genetic information, or any other status of an individual or that individual’s associates or relatives that is protected under applicable federal, state, or local law.