OPT Field Representative Jobs
Field Representative jobs are a strong fit for F-1 OPT students with degrees in political science, communications, public policy, or related fields. Most roles involve direct community outreach, data collection, or advocacy work. Your OPT work authorization covers full-time field positions, and STEM OPT extension may apply if your degree qualifies.
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Get Access To All JobsPOSITION PROFILE
Performs analytical and interpretive task related to financial and expense transactions. Prioritization of tasks to meet daily, weekly, monthly KPI's. Responsibilities may include customer service and communication, training internal staff, maintaining proper skills and knowledge of legacy tools and systems, analysis and problem resolution, escalation, data analysis. Required to work closely with other departmental representatives for analysis, review, escalation and resolution. Requires excellent customer service and follow up skills.
Job Duties and Responsibilities
- Receives customer requests and inquiries via phone, email and instant messenger and responds within established timelines.
- Creates, monitors, updates, and closes employee profiles within the Customer's travel and expense database and other financial transactions.
- Performs necessary research and analysis using various tools including Concur, Citibank and the internet.
- Understands and effectively communicates Customer's policies to external customers.
- Troubleshoots and resolves customer Concur and expense related issues, both intermediate and advanced, or determines the resources required to resolve.
- Escalates these issues to management as needed to ensure timely resolution.
- Maintains related files and control records in accordance with Customer internal controls.
- Interacts on a regular basis with all levels of employees within Customer organization (Executive, Treasury, Corporate Compliance, Human Resources, Legal, etc.).
- Assists Customers with reconciling their corporate card accounts and other financial transactions as needed.
- Provides excellent customer service while assisting and training both internal and external customers.
- Adhere to both RICOH and Customer policies and procedures.
- Performs other duties as assigned.
QUALIFICATIONS (Education, Experience, and Certifications)
- Intermediate to advanced knowledge of Microsoft Outlook, Excel and Word.
- Associates degree or comparable work experience.
- Previous Customer Care and/or Technical Support experience preferred.
- Demonstrated ability to provide the highest level of customer service using effective verbal and written communication skills.
- Excellent attention to detail.
- Excellent analytical and organizational skills with the ability to recognize discrepancies.
KNOWLEDGE, Skills And Abilities
- Ability to multitask and manage a fluctuating workload.
- Ability to make effective decisions.
- Ability to work in a fast-paced environment with a high degree of accuracy and with minimal supervision.
- Ability to work independently and as part of a team.
- Ability to develop specific goals and plans to prioritize, organize, and accomplish the tasks assigned.
- Possesses strong analytical and organizational skills.
- Possesses the ability to review and understand general instructions; prepare, provide and convey diversified information to a broad spectrum of recipients.
Working Conditions, MENTAL aND PHYSICAL DEMANDS
- Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
- Requires daily contact with internal and external customers.
- Work has occasional stress due to nature of a high-volume call center environment and periodic workload pressures.
- Work assignments are diversified. There is often no precedent established for problems encountered.
- Review and understand general instructions; prepare, provide and convey diversified information to a broad spectrum of recipients.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
POSITION PROFILE
Performs analytical and interpretive task related to financial and expense transactions. Prioritization of tasks to meet daily, weekly, monthly KPI's. Responsibilities may include customer service and communication, training internal staff, maintaining proper skills and knowledge of legacy tools and systems, analysis and problem resolution, escalation, data analysis. Required to work closely with other departmental representatives for analysis, review, escalation and resolution. Requires excellent customer service and follow up skills.
Job Duties and Responsibilities
- Receives customer requests and inquiries via phone, email and instant messenger and responds within established timelines.
- Creates, monitors, updates, and closes employee profiles within the Customer's travel and expense database and other financial transactions.
- Performs necessary research and analysis using various tools including Concur, Citibank and the internet.
- Understands and effectively communicates Customer's policies to external customers.
- Troubleshoots and resolves customer Concur and expense related issues, both intermediate and advanced, or determines the resources required to resolve.
- Escalates these issues to management as needed to ensure timely resolution.
- Maintains related files and control records in accordance with Customer internal controls.
- Interacts on a regular basis with all levels of employees within Customer organization (Executive, Treasury, Corporate Compliance, Human Resources, Legal, etc.).
- Assists Customers with reconciling their corporate card accounts and other financial transactions as needed.
- Provides excellent customer service while assisting and training both internal and external customers.
- Adhere to both RICOH and Customer policies and procedures.
- Performs other duties as assigned.
QUALIFICATIONS (Education, Experience, and Certifications)
- Intermediate to advanced knowledge of Microsoft Outlook, Excel and Word.
- Associates degree or comparable work experience.
- Previous Customer Care and/or Technical Support experience preferred.
- Demonstrated ability to provide the highest level of customer service using effective verbal and written communication skills.
- Excellent attention to detail.
- Excellent analytical and organizational skills with the ability to recognize discrepancies.
KNOWLEDGE, Skills And Abilities
- Ability to multitask and manage a fluctuating workload.
- Ability to make effective decisions.
- Ability to work in a fast-paced environment with a high degree of accuracy and with minimal supervision.
- Ability to work independently and as part of a team.
- Ability to develop specific goals and plans to prioritize, organize, and accomplish the tasks assigned.
- Possesses strong analytical and organizational skills.
- Possesses the ability to review and understand general instructions; prepare, provide and convey diversified information to a broad spectrum of recipients.
Working Conditions, MENTAL aND PHYSICAL DEMANDS
- Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level.
- Requires daily contact with internal and external customers.
- Work has occasional stress due to nature of a high-volume call center environment and periodic workload pressures.
- Work assignments are diversified. There is often no precedent established for problems encountered.
- Review and understand general instructions; prepare, provide and convey diversified information to a broad spectrum of recipients.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.
See all 107+ OPT Field Representative Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship in Field Representative
Match your degree to the role explicitly
Field Representative positions span government, nonprofits, and research orgs. In your application, connect your specific degree field to the role's core duties. OPT requires a direct relationship between your coursework and the job you're authorized to perform.
Track your OPT employment reporting deadlines
SEVIS requires you to report your employer and start date within 10 days of beginning work. Field roles sometimes involve delayed onboarding or contract start shifts. Confirm your official start date early so your DSO can update your record on time.
Clarify your authorization type upfront with employers
Many field-based organizations are unfamiliar with OPT. Lead with the fact that you're already authorized to work and no sponsorship is required immediately. Framing OPT as employer-friendly removes the biggest hiring hesitation before it becomes one.
Prioritize organizations with prior OPT hiring history
Nonprofits, research firms, and political campaigns often hire OPT students for field roles. Targeting employers who have authorized OPT workers before significantly reduces friction. Their HR teams already understand the paperwork and won't be surprised by your status.
Understand how part-time field work affects OPT
OPT allows part-time work of at least 20 hours per week during the authorized period. Some field rep roles start part-time before going full-time. Confirm the weekly hours meet USCIS minimums to stay compliant and avoid jeopardizing your status.
Assess H-1B sponsorship potential before accepting offers
Field Representative roles at larger organizations, particularly in research and advocacy, sometimes lead to H-1B visa sponsorship. Ask about the organization's immigration support history during interviews so you're not caught off guard when your OPT window closes.
Field Representative OPT: Frequently Asked Questions
Can I work as a Field Representative on OPT?
Yes, as long as the role is directly related to your degree field. A political science graduate working in community outreach or a sociology graduate conducting field research both meet the OPT employment relationship requirement. Your DSO can help you assess whether a specific position qualifies before you accept an offer.
Do Field Representative employers typically sponsor visas after OPT ends?
It depends on the employer type. Government contractors, research organizations, and larger nonprofits are more likely to sponsor H-1B visas than small advocacy groups or campaign operations. During your job search, ask directly about immigration support policies. Migrate Mate lists Field Representative roles from employers with OPT-friendly hiring practices, making it easier to filter your search.
Does a Field Representative role qualify for the STEM OPT extension?
Only if your degree is in a STEM-designated field and the position involves work directly tied to that field. A data-heavy field research role held by someone with a statistics or information science degree could qualify. Standard political outreach or canvassing roles tied to social science degrees generally do not. Confirm with your DSO before applying for the extension.
What happens if my Field Representative position is contract or seasonal?
OPT permits contract and temporary work, but the employment must still relate to your degree and meet the minimum hour requirements. Seasonal gaps between contracts can be counted toward your 90-day unemployment limit, so track those periods carefully. If the gap is long, consult your DSO to ensure you remain in valid status throughout.
Can I work for multiple organizations as a Field Representative while on OPT?
Yes, OPT allows multiple concurrent employers as long as each position is degree-related and your total hours meet the 20-hour-per-week minimum. You must report each employer to your DSO within 10 days of starting. This is common in field research, where students split time between a university lab and an external research organization.