OPT Field Representative Jobs
Field Representative jobs are a strong fit for F-1 OPT students with degrees in political science, communications, public policy, or related fields. Most roles involve direct community outreach, data collection, or advocacy work. Your OPT work authorization covers full-time field positions, and STEM OPT extension may apply if your degree qualifies.
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INTRODUCTION
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
ROLE
The Provider Field Representative I supports New Hampshire Medicaid providers by resolving routine inquiries, delivering MMIS portal guidance, and helping ensure provider satisfaction, operational accuracy, and program compliance.
General
- Performs routine provider support and Medicaid operations activities using established processes and procedures.
- Develops job knowledge and skills through hands-on experience, training, and collaboration with providers and internal teams.
- Resolves standard provider inquiries and issues with guidance from leadership and experienced team members.
- Supports provider satisfaction, operational excellence, and program compliance.
Responsibilities
- Serve as a primary point of contact for New Hampshire Medicaid providers regarding claims, enrollment, billing, and MMIS portal inquiries.
- Build and maintain positive working relationships with providers, state partners, and client stakeholders.
- Conduct provider training on MMIS portal functionality, including claims submission, eligibility verification, enrollment and revalidation activities, and reporting tools.
- Act as a liaison between providers, operations teams, and state partners to facilitate issue resolution and ensure adherence to established processes.
- Research, troubleshoot, and resolve routine provider issues related to claims processing, provider enrollment and revalidation, portal access and navigation, billing inquiries, and policy guidance.
- Escalate complex issues appropriately and follow through to resolution.
- Support provider outreach initiatives, operational improvements, and special projects as assigned.
- Assist in resolving provider concerns, disputes, and service-related issues in a professional and timely manner.
- Apply working knowledge of Medicaid operations, provider relations, and healthcare business practices to support program objectives.
- Analyze information, policies, and procedures to make sound recommendations and decisions within established guidelines.
- Communicate effectively with internal and external stakeholders, ensuring accurate and consistent information is provided.
- Maintain compliance with contractual requirements, state regulations, organizational policies, and operational standards.
- Perform other duties as assigned.
BASIC QUALIFICATIONS
- A minimum of three (3) years of experience in healthcare operations, Medicaid programs, provider relations, claims processing, customer service, or technical program support.
- Minimum of one (1) year of training development, facilitation, or provider education experience.
- Strong analytical, problem-solving, critical thinking and customer service skills.
- Excellent verbal and written communication skills.
- Proficiency with Microsoft 365 applications, including Outlook, Word, Excel, PowerPoint, and Teams.
- Ability to manage multiple priorities and work effectively in a fast-paced environment.
PREFERRED QUALIFICATIONS
- Knowledge of New Hampshire Medicaid policies, provider enrollment processes, claims adjudication, and reimbursement methodologies.
- Experience using Medicaid Management Information Systems (MMIS) or similar healthcare systems.
- Understanding of provider billing practices, healthcare regulations, and Medicaid program requirements.
- Experience supporting healthcare providers through training, outreach, or account management activities.
- Have an associate’s degree.
Flexible Working
At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too.
In this role, you can expect the following working conditions:
- Onsite work: Work in our local office, receiving personal coaching and leadership so that you can provide the best support to our clients and help you grow in your career.
WORKING FOR YOU
Perks and rewards designed for you:
- Health and Welfare Benefits: Our health and welfare benefits can be tailored to fit you and your family's needs and start on the first day of employment.
- Retirement Savings: We will support you as you save for your future.
- Employee Discounts: We offer you access to a vast selection of global, national, and local discounts on merchandise, services, travel, and more.
- Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint.
- Paid Training: Earn while you learn and continue to grow with access to award-winning learning platforms throughout your Conduent career.
- Paid time off: We provide attractive paid time off packages designed for you to enjoy your life away from work.
- Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts.
JOIN US
At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates.
We strive to create a culture where you can:
- Bring your authentic self to work.
- Grow and thrive, both personally and professionally.
- Make a difference with our clients, in our communities, and with the millions of people we support.
Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $47,740 - $62,000.
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.
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Get Access To All JobsTips for Finding OPT Sponsorship in Field Representative
Match your degree to the role explicitly
Field Representative positions span government, nonprofits, and research orgs. In your application, connect your specific degree field to the role's core duties. OPT requires a direct relationship between your coursework and the job you're authorized to perform.
Track your OPT employment reporting deadlines
SEVIS requires you to report your employer and start date within 10 days of beginning work. Field roles sometimes involve delayed onboarding or contract start shifts. Confirm your official start date early so your DSO can update your record on time.
Clarify your authorization type upfront with employers
Many field-based organizations are unfamiliar with OPT. Lead with the fact that you're already authorized to work and no sponsorship is required immediately. Framing OPT as employer-friendly removes the biggest hiring hesitation before it becomes one.
Prioritize organizations with prior OPT hiring history
Nonprofits, research firms, and political campaigns often hire OPT students for field roles. Targeting employers who have authorized OPT workers before significantly reduces friction. Their HR teams already understand the paperwork and won't be surprised by your status.
Understand how part-time field work affects OPT
OPT allows part-time work of at least 20 hours per week during the authorized period. Some field rep roles start part-time before going full-time. Confirm the weekly hours meet USCIS minimums to stay compliant and avoid jeopardizing your status.
Assess H-1B sponsorship potential before accepting offers
Field Representative roles at larger organizations, particularly in research and advocacy, sometimes lead to H-1B visa sponsorship. Ask about the organization's immigration support history during interviews so you're not caught off guard when your OPT window closes.
Field Representative OPT: Frequently Asked Questions
Can I work as a Field Representative on OPT?
Yes, as long as the role is directly related to your degree field. A political science graduate working in community outreach or a sociology graduate conducting field research both meet the OPT employment relationship requirement. Your DSO can help you assess whether a specific position qualifies before you accept an offer.
Do Field Representative employers typically sponsor visas after OPT ends?
It depends on the employer type. Government contractors, research organizations, and larger nonprofits are more likely to sponsor H-1B visas than small advocacy groups or campaign operations. During your job search, ask directly about immigration support policies. Migrate Mate lists Field Representative roles from employers with OPT-friendly hiring practices, making it easier to filter your search.
Does a Field Representative role qualify for the STEM OPT extension?
Only if your degree is in a STEM-designated field and the position involves work directly tied to that field. A data-heavy field research role held by someone with a statistics or information science degree could qualify. Standard political outreach or canvassing roles tied to social science degrees generally do not. Confirm with your DSO before applying for the extension.
What happens if my Field Representative position is contract or seasonal?
OPT permits contract and temporary work, but the employment must still relate to your degree and meet the minimum hour requirements. Seasonal gaps between contracts can be counted toward your 90-day unemployment limit, so track those periods carefully. If the gap is long, consult your DSO to ensure you remain in valid status throughout.
Can I work for multiple organizations as a Field Representative while on OPT?
Yes, OPT allows multiple concurrent employers as long as each position is degree-related and your total hours meet the 20-hour-per-week minimum. You must report each employer to your DSO within 10 days of starting. This is common in field research, where students split time between a university lab and an external research organization.