OPT Hospitality Jobs
Hospitality jobs that sponsor OPT work authorization span hotels, resorts, restaurants, and event management companies. Most roles fall under STEM-adjacent operations or business management, qualifying for standard 12-month OPT. Students with tourism or hospitality management degrees should confirm STEM OPT eligibility with their DSO before applying.
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ABOUT BEDROCK
Bedrock is an award-winning real estate developer focused on comprehensive city building initiatives in Detroit and Cleveland. Its work includes creating iconic cityscapes, rehabilitating historic properties, and making space for the community—all with the philosophy to operate for more than profit.
Since 2011, Bedrock has invested and committed more than $7.5 billion to develop and restore more than 140 properties, totaling over 21 million square feet of office, retail, residential, hospitality, industrial, data centers and parking. In 2024, Bedrock was named one of the world’s Most Innovative Companies by Fast Company.
For additional information about Bedrock, please visit bedrockdetroit.com or connect with us on Facebook, Instagram, LinkedIn and X.
Position Summary
The Senior Hospitality Experience Associate plays a key role in supporting the operational success of Bedrock's hospitality partners across our portfolio of properties & spaces in Detroit and Cleveland. Serving as a primary point of contact, this role builds strong partner relationships while coordinating projects, programs, and operational initiatives that enhance the guest experience and the day-to-day operations. Some of our hospitality partners and tenants include, Pine Hall, the Ritz Carlton Cleveland, Shinola Hotel Detroit, Roost Detroit & Cleveland, Method Hospitality, The Department at Hudson’s, and Edition Detroit.
Working closely with the Senior Manager, Hospitality Experience, the Senior Hospitality Experience Associate collaborates with internal teams, hospitality partners, tenants, vendors, and community organizations to deliver engaging experiences, improve operational performance, and support strategic hospitality initiatives. This role combines relationship management, project coordination, operational data analysis, and cross-functional collaboration to help create vibrant destinations and ensure hospitality partners are positioned for long-term success.
ESSENTIAL FUNCTIONS
- Coordinate assigned hospitality partner relationships, helping ensure consistency in service standards, operational effectiveness, and overall guest experience quality.
- Contribute recommendations for operational systems, processes, and best practices to improve efficiency, guest experience, and business outcomes.
- Collect, track, analyze, and organize operational data and performance metrics to support reporting, measure success, and inform decision-making.
- Evaluate operational and hospitality performance trends and provide recommendations to enhance guest satisfaction and operational outcomes.
- Contribute to the development and execution of hospitality-focused programs, promotions, seasonal campaigns, and experiential initiatives in collaboration with partners to drive guest engagement and foot traffic.
- Coordinate assigned hospitality and experience-driven projects, ensuring timelines, deliverables, and stakeholder communications remain aligned.
- Evaluate program effectiveness by gathering feedback, compiling results, and identifying opportunities for continuous improvement.
- Coordinate with vendor partners to support the execution of events, activations, and programming designed to drive engagement with Bedrock amenities and properties.
- Identify and facilitate connections between hospitality partners, Bedrock’s Family of Companies (FOCs), and local Detroit and Cleveland businesses to support collaboration and value creation.
- Provide regular updates and recommendations to leadership regarding project status, operational performance, and hospitality initiatives.
- Other duties as assigned.
POSITION REQUIREMENTS
- Bachelor’s degree in Hospitality Management, Event Planning, Marketing, Communications, Project Management, or a related field, or equivalent relevant experience.
- 3–5 years of experience in hospitality operations, tenant relations, account management, project management, or a related field.
- Ability to represent Bedrock in a professional manner consistent with Bedrock’s mission, vision, and core values.
- Experience analyzing data, creating reports, and developing recommendations to support operational decision-making preferred.
POSITION QUALIFICATIONS
- Demonstrates sound judgment and the ability to independently manage assigned workstreams while escalating complex issues appropriately.
- Knowledge of hospitality operations, guest experience, tenant relations, project coordination, and operational performance measurement.
- Ability to identify operational trends, analyze performance data, and develop recommendations that support continuous improvement.
- Ability to manage multiple priorities, build effective relationships with hospitality partners and stakeholders, and deliver results within established budgets and timelines.
KEY COMPETENCIES
- Communication: Effectively communicates information clearly and professionally, adapts messaging to the audience, and builds positive working relationships with residents, guests, and team members.
- Planning & Organization: Manages time and priorities effectively, adapts to changing needs, and executes tasks with attention to detail and accuracy.
- Problem Solving: Identifies and addresses routine issues using sound judgment, collaborates with others as needed, and escalates more complex situations appropriately.
- Culture & Ethics: Demonstrates integrity, professionalism, and respect in all interactions, contributing to a positive and inclusive environment aligned with organizational values.
- Technical Skills: Demonstrates the skills and knowledge needed to perform role responsibilities effectively and collaborates with others to support team and organizational goals.
- Leadership & Accountability: Demonstrates accountability by setting and meeting expectations, taking ownership of responsibilities, building positive relationships, modeling organizational values, and adapting effectively to change.
WORK ENVIRONMENT
Bedrock is an in-person, five-day-a-week workplace. All team members are expected to work on site Monday through Friday during standard business hours, unless otherwise specified by their role or designated shift. Some roles may have flexibility to work remotely on Fridays, based on the nature of the work and business needs. This flexibility is granted at the discretion of the Company and may be adjusted at any time. Prolonged periods of sitting and computer use; occasional movement between buildings; ability to occasionally lift up to 30 lbs.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.
Disclaimer
This job description should not be construed as an exhaustive list of duties and responsibilities performed by persons assigned to this classification. It is not intended to limit or in any way modify the right of any supervisor or manager to assign, direct and control the work of employees under his/her supervision. All principal duties and responsibilities of this position are essential functions of the position. Job descriptions are reviewed on a regular basis and may be revised at any time. Revisions will be communicated to employees within the classification. This job description does not constitute a contract of employment; therefore, the company may exercise its employment-at-will rights at any time.
Bedrock is an equal-opportunity employer.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities and may be modified periodically.
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Get Access To All JobsTips for Finding OPT Sponsorship in Hospitality
Target hotel chains with established HR infrastructure
Large hotel groups like Marriott, Hilton, and Hyatt have dedicated HR teams familiar with OPT authorization. Smaller boutique properties often lack the resources to navigate work authorization paperwork, making enterprise employers a more reliable starting point.
Clarify your OPT end date upfront
Hospitality hiring cycles move fast. Before your first interview, confirm your OPT start date and expiration. Employers need to know how long you can work without additional sponsorship, since many roles involve training periods that could overlap with your authorization window.
Emphasize management track roles over hourly positions
OPT is authorized for employment directly related to your degree. Management trainee, operations coordinator, and front office supervisor roles align more clearly with hospitality degrees than general service positions, making authorization easier to justify and renewals more defensible.
Ask about H-1B sponsorship timelines during the offer stage
If your goal is long-term U.S. employment, raise H-1B visa sponsorship before accepting an offer, not after. Some hospitality employers sponsor selectively for corporate or management roles but not for property-level positions, so knowing this early saves you time.
Document how your role connects to your degree field
USCIS requires OPT employment to be directly related to your major. Keep a written record showing how your hospitality role uses skills from your coursework. This documentation protects you if your authorization is ever questioned during a routine check.
Check whether your hospitality degree qualifies for STEM OPT extension
Some hospitality management and tourism programs hold STEM designation under CIP codes in management or data analytics. A 24-month STEM OPT extension dramatically changes your value to employers, so verify eligibility with your DSO before your standard OPT expires.
Hospitality OPT: Frequently Asked Questions
Can I work in hospitality on OPT if my degree is in hotel management?
Yes. A hotel management or hospitality management degree directly supports OPT employment in roles like front office operations, food and beverage management, and event coordination. The key requirement is that your job duties connect meaningfully to your field of study. Roles that are purely service-oriented without a management or operational component may not meet the USCIS standard for authorized OPT employment.
Do hospitality employers commonly sponsor OPT students?
Sponsorship rates vary significantly by employer type. Corporate hotel chains and large resort groups are more likely to sponsor OPT students, particularly for management trainee programs and salaried operational roles. Independent restaurants and boutique properties rarely have the HR infrastructure to manage work authorization. Migrate Mate lists hospitality employers who are actively open to OPT candidates, which helps you avoid wasting time on applications that won't move forward.
Does hospitality qualify for a STEM OPT extension?
It depends on your specific program's CIP code. Traditional hospitality and hotel administration degrees are generally not STEM-designated. However, some programs in hospitality analytics, tourism technology, or hospitality business management have received STEM designation. Check your I-20 and confirm with your DSO whether your degree qualifies. If it does, you're eligible for an additional 24 months of work authorization, which significantly improves your sponsorship options.
Can I work part-time in hospitality during my pre-completion OPT?
Yes, but only up to 20 hours per week while school is in session. Pre-completion OPT hours are capped to protect your full-time student status. Once you've graduated, post-completion OPT removes that restriction and allows full-time employment. Most hospitality management programs authorize post-completion OPT, which is when the majority of salaried roles and management trainee positions become available to you.
What happens to my OPT status if I'm laid off from a hospitality job?
You have a cumulative 90-day unemployment allowance during your standard OPT period. If your employment ends, that clock starts immediately. You're required to report any change in employer to your DSO within 10 days. For STEM OPT holders, the unemployment allowance is 150 days total. Use any gap period strategically to search for a new role quickly, and keep your DSO informed throughout the process.