OPT IT Operations Analyst Jobs
IT Operations Analyst jobs are actively filled by employers on OPT, particularly in tech, finance, and healthcare sectors where infrastructure teams run lean. Your F-1 OPT authorization covers full-time analyst roles, and STEM OPT extension eligibility is strong given the technical nature of the work.
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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Overview:
We are seeking an IT Operations Analyst II to join our TEIS Organization located in Webster, NY USA. This position’s primary responsibility is for Customer Service through supporting user’s PC’s and other mobility devices. Other responsibilities include device configuration, troubleshooting problems according to TEIS policies, processes, and procedures. This position will also require participation in digital factory initiative, departmental project work as needed, will help develop and implement a systematic approach to IT user education, system implementations and enhancements, and reporting.
Primary Responsibilities:
- Reports to IT Manager.
- Supports hardware installation and configuration and ongoing maintenance. Responsibilities may also include cabling, racking and hardware installations.
- Mobility device and PC support.
- Diagnoses and troubleshoots employee issues with personal computers and related systems.
- Provides support services to employees with technical problems and information technology issues including desktop, laptop, or network services from employees using network remote access.
- Build strong and positive working relationships with all functional areas.
- Delivers results that may directly impact organizational goals and objectives.
- Provides timely resolution of problems or escalation on behalf of customers to the appropriate technical personnel.
- Comply with IT and Business policies, procedures, and service guidelines.
- Frequently interacting with supervisors, peers, business unit and operations leaders, customers and other internal/external departments, interaction normally requires the ability to gain cooperation of others.
What your background should look like
- Bachelor's degree and 2+ years of professional experience in computer support, or equivalent.
- Working knowledge of Windows Operating System and Microsoft Office Applications.
- Excellent customer service and communication skills are necessary.
- Ability to manage multiple tasks in a fast-paced environment with minimal supervision.
- Works in a team environment, shares knowledge, contributes to processes.
- Ability to maintain favorable customer relations and can deal comfortably with senior managers.
- Experience in SAP and shop floor systems is desirable.
- Ability to travel locally, less than 10%.
ABOUT TE CONNECTIVITY
TE Connectivity plc (NYSE: TEL) is a global industrial technology leader creating a safer, sustainable, productive, and connected future. As a trusted innovation partner, our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, energy networks, automated factories, data centers enabling artificial intelligence, and more.
Our more than 90,000 employees, including 10,000 engineers, work alongside customers in approximately 130 countries. In a world that is racing ahead, TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).
COMPENSATION
- Competitive base salary commensurate with experience: $79,900 - $119,900 (subject to change dependent on physical location).
- Posted salary ranges are made in good faith. TE Connectivity reserves the right to adjust ranges depending on the experience/qualification of the selected candidate as well as internal and external equity.
- Total Compensation = Base Salary + Incentive(s) + Benefits.
BENEFITS
- A comprehensive benefits package including health insurance, 401(k), disability, life insurance, employee stock purchase plan, paid time off and voluntary benefits.
EOE, Including Disability/Vets
IMPORTANT NOTICE REGARDING RECRUITMENT FRAUD
TE Connectivity has become aware of fraudulent recruitment activities being conducted by individuals or organizations falsely claiming to represent TE Connectivity. Please be advised that TE Connectivity never requests payment or fees from job applicants at any stage of the recruitment process. All legitimate job openings are posted exclusively on our official careers website at te.com/careers, and all email communications from our recruitment team will come only from actual email addresses ending in @te.com. If you receive any suspicious communications, we strongly advise you not to engage or provide any personal information, and to report the incident to your local authorities.
Job Locations:
780 Salt Road
Webster, New York 14580-9709
United States
Posting City: Webster
Job Country: United States
Travel Required: Less than 10%
Requisition ID: 161526
Workplace Type: Onsite
External Careers Page: Information Technology
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Get Access To All JobsTips for Finding OPT Sponsorship as an IT Operations Analyst
Target STEM-designated degree holders first
If your degree is in computer science, information systems, or a related STEM field, you qualify for the 24-month STEM OPT extension. Lead with that in applications. Employers who hesitate at 12 months often proceed when they understand the extended timeline.
Emphasize infrastructure and monitoring tool experience
Hiring managers for IT Operations roles prioritize hands-on tool familiarity over certifications. Mention specific platforms you have worked with, such as ServiceNow, Splunk, or Datadog, in your resume and cover letter. Concrete experience reduces perceived onboarding risk for OPT hires.
Apply to mid-size and enterprise employers first
Larger organizations with established HR and legal teams process OPT paperwork routinely. Smaller companies may be willing but lack experience with the I-983 training plan requirement. Starting your search with employers over 500 employees increases your chances of a smooth OPT process.
Address OPT early and confidently in interviews
Waiting until an offer to disclose your work authorization status creates friction. Stating clearly that you are authorized to work on OPT and eligible for STEM extension early in conversations signals transparency and saves time for both sides.
Align your job description to your degree on the I-983
Your employer must file an I-983 training plan connecting your IT Operations Analyst duties to your degree field. Review the job description before accepting an offer to confirm the duties clearly relate to your academic background. Misalignment can create DSO complications later.
Pursue CompTIA or cloud certifications before your search
CompTIA Network+, Security+, or an AWS Cloud Practitioner certification strengthens your application significantly. These credentials signal baseline competency to hiring managers and partially offset any perceived risk associated with OPT timelines for entry-level operations roles.
IT Operations Analyst OPT: Frequently Asked Questions
Can I work as an IT Operations Analyst on F-1 OPT?
Yes. IT Operations Analyst is a qualifying role for F-1 OPT work authorization because the duties directly relate to technical degree fields such as computer science, information systems, and information technology. Your employment must be directly related to your major area of study, and the role must be full-time during the post-completion OPT period.
Does an IT Operations Analyst role qualify for the STEM OPT extension?
It depends on your degree and employer eligibility. If your degree is in a STEM-designated field and your employer is enrolled in E-Verify, the IT Operations Analyst role generally qualifies for the 24-month STEM OPT extension. Your employer will need to file an I-983 training plan with your DSO documenting how the role relates to your degree.
What does the I-983 training plan require for an IT Operations Analyst position?
The I-983 requires your employer to describe the specific learning objectives, skills, and knowledge you will gain in the role and explain how those connect to your STEM degree. For IT Operations Analyst positions, this typically includes systems administration, network monitoring, incident response, and infrastructure management. Your DSO must receive and approve the plan before your STEM extension is filed.
How do I find IT Operations Analyst jobs that are open to OPT students?
Migrate Mate is designed specifically for this search. The platform filters for employers who have actively sponsored or hired international candidates, so you are not wasting applications on companies unfamiliar with OPT. Browsing IT Operations Analyst roles on Migrate Mate surfaces positions where your work authorization is already understood and expected.
What happens to my OPT if I am laid off from an IT Operations Analyst role?
You have a 60-day unemployment grace period to find a new qualifying position. During that window, you should update your DSO and actively search for a replacement role. Unemployment days accumulate and count against your total OPT period, so moving quickly matters. If you are on STEM OPT, the same 60-day rule applies.