OPT IT Operations Analyst Jobs
IT Operations Analyst jobs are actively filled by employers on OPT, particularly in tech, finance, and healthcare sectors where infrastructure teams run lean. Your F-1 OPT authorization covers full-time analyst roles, and STEM OPT extension eligibility is strong given the technical nature of the work.
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IT Operations Analyst
This position is hybrid working 3 days a week in our Legacy West Support Center located in Plano Texas.
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
The IT Operations Analyst supports stability, compliance, and continuous improvement of the organization’s IT control environment, with a primary focus on SOX compliance, governance, and operational process support. This role assists in coordinating IT compliance activities, supporting incidents, problem, and change management processes, and helping ensure IT operations align with internal controls, security policies, and regulatory requirements.
The position works closely with internal IT teams, audit, security, Managed Service Providers (MSPs), vendors, and business stakeholders to support control effectiveness, maintain required documentation, and assist with governance activities. The IT Operations Analyst helps identify compliance gaps, supports audit readiness, and contributes to operational discipline and process improvement across IT services.
Responsibilities
Security, Compliance, and Governance
- Facilitate quarterly security reviews to evaluate the effectiveness of IT and security controls, report findings, and drive action plans to address identified risks and gaps.
- Manage and coordinate SOX compliance requests, including documentation, approvals, and guidance to ensure adherence to regulatory requirements and internal control standards.
- Oversee governance of security policies, standards, procedures, and guidelines by leading required reviews, updates, approvals, and organizational alignment.
- Partner closely with internal audit, security, and risk teams to support audits, assessments, and governance activities by preparing documentation, providing evidence, and resolving findings.
- Ensure IT operations, system changes, and control implementations consistently comply with company policies, security standards, and regulatory obligations.
- Serve as a liaison between IT, vendors, and business departments to coordinate the implementation of new IT controls, strengthen operational discipline, and promote risk awareness across teams and service partners.
IT Operations
- Support daily IT operations by monitoring system, application, and infrastructure performance to help maintain availability and reliability.
- Identify operational issues and performance trends, assist with troubleshooting, and support corrective actions to improve service stability.
- Assist in incident management processes by helping coordinate issue resolution, escalating major incidents when needed, and supporting communication efforts.
- Support the IT change management process by helping ensure changes are documented, reviewed, and executed in alignment with established procedures.
- Participate in change review meetings and provide coordination support for approvals and follow-up activities.
- Monitor MSP and vendor performance data to help identify service trends, issues, and opportunities for operational improvement.
- Provide data-driven insights and recommendations to support team leads and stakeholders in improving service performance.
Change Management
- Support the IT change management process by helping ensure changes are documented, reviewed, and executed in alignment with established procedures.
- Participate in change review meetings and provide coordination support for approvals and follow-up activities.
Data Analysis
- Monitor MSP and vendor performance data to help identify service trends, issues, and opportunities for operational improvement.
- Provide data-driven insights and recommendations to support team leads and stakeholders in improving service performance.
Knowledge, skills & abilities requirements
- Bachelor’s degree in Information Technology, Computer Science, Business, or a related field; equivalent practical experience may be considered.
- 3–5+ years of progressive experience in IT operations, SOX controls, or related disciplines, including demonstrated ownership of enterprise-scale operational processes.
- Understanding of security, compliance, audit, and regulatory requirements, with experience following established controls and governance processes.
- Strong written and verbal communication skills, with the ability to collaborate effectively with technical and non-technical teams.
- Solid interpersonal skills, including collaboration, coordination, and problem-solving across teams and stakeholders.
- Ability to contribute to team success by supporting operational standards, accountability, and process improvement initiatives.
- Capable of managing multiple priorities in a fast-paced environment while maintaining process adherence and service stability.
Competencies & attributes
- Passionate Learner – inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders; realigning and reshaping projects.
- Flexible & Agile Adapter – responsive and open to change; works well with ambiguity; adapts to new plans or directions; keeps calm under pressure; perseveres to achieve the plan/task; doesn’t dwell on the past.
- Effective Communicator – articulates in an appropriate and accurate manner; emotionally astute while remaining authentic to own style/self; encourages others to express views and opinions; demonstrates active listening and uses probing questions; is concise and relevant with data/info.
- Results Driver – effective at driving and delivering on plans; holds self and team accountable to high standard of delivery; suggests opportunities for innovation and continuous improvement; focuses on the right priorities and uses resources/time wisely; demonstrates grit and determination.
Working conditions & physical requirements
This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and occasionally requires carrying, moving and setting up of computers, for example desktops, monitors, printers, and other small hardware in the testing lab.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
#LI-Hybrid
Overview
IT Operations Analyst
This position is hybrid working 3 days a week in our Legacy West Support Center located in Plano Texas.
About Sally Beauty Holdings, Inc.
At SBH, our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing professional beauty supplies across 11 countries through our Sally Beauty and Beauty Systems Group businesses. Sally Beauty offers products for hair color, hair care, nails, and skin care to retail customers looking for salon quality products at a value price. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
About the role
The IT Operations Analyst supports stability, compliance, and continuous improvement of the organization’s IT control environment, with a primary focus on SOX compliance, governance, and operational process support. This role assists in coordinating IT compliance activities, supporting incidents, problem, and change management processes, and helping ensure IT operations align with internal controls, security policies, and regulatory requirements.
The position works closely with internal IT teams, audit, security, Managed Service Providers (MSPs), vendors, and business stakeholders to support control effectiveness, maintain required documentation, and assist with governance activities. The IT Operations Analyst helps identify compliance gaps, supports audit readiness, and contributes to operational discipline and process improvement across IT services.
Responsibilities
Security, Compliance, and Governance
- Facilitate quarterly security reviews to evaluate the effectiveness of IT and security controls, report findings, and drive action plans to address identified risks and gaps.
- Manage and coordinate SOX compliance requests, including documentation, approvals, and guidance to ensure adherence to regulatory requirements and internal control standards.
- Oversee governance of security policies, standards, procedures, and guidelines by leading required reviews, updates, approvals, and organizational alignment.
- Partner closely with internal audit, security, and risk teams to support audits, assessments, and governance activities by preparing documentation, providing evidence, and resolving findings.
- Ensure IT operations, system changes, and control implementations consistently comply with company policies, security standards, and regulatory obligations.
- Serve as a liaison between IT, vendors, and business departments to coordinate the implementation of new IT controls, strengthen operational discipline, and promote risk awareness across teams and service partners.
IT Operations
- Support daily IT operations by monitoring system, application, and infrastructure performance to help maintain availability and reliability.
- Identify operational issues and performance trends, assist with troubleshooting, and support corrective actions to improve service stability.
- Assist in incident management processes by helping coordinate issue resolution, escalating major incidents when needed, and supporting communication efforts.
- Support the IT change management process by helping ensure changes are documented, reviewed, and executed in alignment with established procedures.
- Participate in change review meetings and provide coordination support for approvals and follow-up activities.
- Monitor MSP and vendor performance data to help identify service trends, issues, and opportunities for operational improvement.
- Provide data-driven insights and recommendations to support team leads and stakeholders in improving service performance.
Change Management
- Support the IT change management process by helping ensure changes are documented, reviewed, and executed in alignment with established procedures.
- Participate in change review meetings and provide coordination support for approvals and follow-up activities.
Data Analysis
- Monitor MSP and vendor performance data to help identify service trends, issues, and opportunities for operational improvement.
- Provide data-driven insights and recommendations to support team leads and stakeholders in improving service performance.
Knowledge, skills & abilities requirements
- Bachelor’s degree in Information Technology, Computer Science, Business, or a related field; equivalent practical experience may be considered.
- 3–5+ years of progressive experience in IT operations, SOX controls, or related disciplines, including demonstrated ownership of enterprise-scale operational processes.
- Understanding of security, compliance, audit, and regulatory requirements, with experience following established controls and governance processes.
- Strong written and verbal communication skills, with the ability to collaborate effectively with technical and non-technical teams.
- Solid interpersonal skills, including collaboration, coordination, and problem-solving across teams and stakeholders.
- Ability to contribute to team success by supporting operational standards, accountability, and process improvement initiatives.
- Capable of managing multiple priorities in a fast-paced environment while maintaining process adherence and service stability.
Competencies & attributes
- Passionate Learner – inquisitive about the business; open to feedback and coaching, applies learning quickly; applies learning to improve processes and procedures, proactively shares learning with colleagues and leaders; realigning and reshaping projects.
- Flexible & Agile Adapter – responsive and open to change; works well with ambiguity; adapts to new plans or directions; keeps calm under pressure; perseveres to achieve the plan/task; doesn’t dwell on the past.
- Effective Communicator – articulates in an appropriate and accurate manner; emotionally astute while remaining authentic to own style/self; encourages others to express views and opinions; demonstrates active listening and uses probing questions; is concise and relevant with data/info.
- Results Driver – effective at driving and delivering on plans; holds self and team accountable to high standard of delivery; suggests opportunities for innovation and continuous improvement; focuses on the right priorities and uses resources/time wisely; demonstrates grit and determination.
Working conditions & physical requirements
This will be a hybrid role required to be onsite at the corporate office on specified days. The work environment generally involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail stores, and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
The work is sedentary. Typically, the employee may sit comfortably to do the work. However, there may be some walking, standing, bending, and occasionally requires carrying, moving and setting up of computers, for example desktops, monitors, printers, and other small hardware in the testing lab.
Benefits
We offer a competitive salary and outstanding benefits package that includes medical, dental, vision, life Insurance, paid vacation and sick days, paid holidays, tuition reimbursement and 401(k) with company match. In addition, associates of SBH may take advantage of our in-house salon with complementary services and a varied selection of food options at our corporate campus. Also, featured at our corporate campus, is both a Sally Beauty and CosmoProf Professional onsite store, where associates enjoy a great merchandise discount!
#LI-Hybrid
See all 58+ OPT IT Operations Analyst Jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new OPT IT Operations Analyst Jobs.
Get Access To All JobsTips for Finding OPT Sponsorship as an IT Operations Analyst
Target STEM-designated degree holders first
If your degree is in computer science, information systems, or a related STEM field, you qualify for the 24-month STEM OPT extension. Lead with that in applications. Employers who hesitate at 12 months often proceed when they understand the extended timeline.
Emphasize infrastructure and monitoring tool experience
Hiring managers for IT Operations roles prioritize hands-on tool familiarity over certifications. Mention specific platforms you have worked with, such as ServiceNow, Splunk, or Datadog, in your resume and cover letter. Concrete experience reduces perceived onboarding risk for OPT hires.
Apply to mid-size and enterprise employers first
Larger organizations with established HR and legal teams process OPT paperwork routinely. Smaller companies may be willing but lack experience with the I-983 training plan requirement. Starting your search with employers over 500 employees increases your chances of a smooth OPT process.
Address OPT early and confidently in interviews
Waiting until an offer to disclose your work authorization status creates friction. Stating clearly that you are authorized to work on OPT and eligible for STEM extension early in conversations signals transparency and saves time for both sides.
Align your job description to your degree on the I-983
Your employer must file an I-983 training plan connecting your IT Operations Analyst duties to your degree field. Review the job description before accepting an offer to confirm the duties clearly relate to your academic background. Misalignment can create DSO complications later.
Pursue CompTIA or cloud certifications before your search
CompTIA Network+, Security+, or an AWS Cloud Practitioner certification strengthens your application significantly. These credentials signal baseline competency to hiring managers and partially offset any perceived risk associated with OPT timelines for entry-level operations roles.
IT Operations Analyst OPT: Frequently Asked Questions
Can I work as an IT Operations Analyst on F-1 OPT?
Yes. IT Operations Analyst is a qualifying role for F-1 OPT work authorization because the duties directly relate to technical degree fields such as computer science, information systems, and information technology. Your employment must be directly related to your major area of study, and the role must be full-time during the post-completion OPT period.
Does an IT Operations Analyst role qualify for the STEM OPT extension?
It depends on your degree and employer eligibility. If your degree is in a STEM-designated field and your employer is enrolled in E-Verify, the IT Operations Analyst role generally qualifies for the 24-month STEM OPT extension. Your employer will need to file an I-983 training plan with your DSO documenting how the role relates to your degree.
What does the I-983 training plan require for an IT Operations Analyst position?
The I-983 requires your employer to describe the specific learning objectives, skills, and knowledge you will gain in the role and explain how those connect to your STEM degree. For IT Operations Analyst positions, this typically includes systems administration, network monitoring, incident response, and infrastructure management. Your DSO must receive and approve the plan before your STEM extension is filed.
How do I find IT Operations Analyst jobs that are open to OPT students?
Migrate Mate is designed specifically for this search. The platform filters for employers who have actively sponsored or hired international candidates, so you are not wasting applications on companies unfamiliar with OPT. Browsing IT Operations Analyst roles on Migrate Mate surfaces positions where your work authorization is already understood and expected.
What happens to my OPT if I am laid off from an IT Operations Analyst role?
You have a 60-day unemployment grace period to find a new qualifying position. During that window, you should update your DSO and actively search for a replacement role. Unemployment days accumulate and count against your total OPT period, so moving quickly matters. If you are on STEM OPT, the same 60-day rule applies.