OPT Application Support Engineer Jobs
Application Support Engineer jobs are a strong fit for F-1 OPT students with degrees in computer science, information systems, or engineering. Most roles qualify as STEM OPT extensions, giving you up to 36 months of work authorization. Employers in this field regularly sponsor H-1B visas, making it a practical long-term path.
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Novant Health is seeking a strategic, operationally strong, and solutions-oriented Manager of HR Technology Application Support to lead teams responsible for supporting, optimizing, and advancing enterprise Human Resources systems and applications. This role is ideal for a leader who can independently drive execution, balance operational excellence with long-term strategy, and create structure, accountability, and continuous improvement across a complex HR technology environment.
The Manager, HR Technology Application Support will provide leadership across multiple HR technology platforms, partnering across HR, IT, vendors, and operational stakeholders to improve workflows, system functionality, reporting, and user experience. This leader will serve as a key partner to HR leadership, ensuring systems, processes, and operational delivery effectively support business objectives, organizational growth, and evolving workforce needs.
This is a remote opportunity, with preference given to candidates located in a Novant Health market.
What We're Looking For:
Education: 4 Year / Bachelors Degree in Human Resources, Labor Relations, Computer Science; required.
Experience:
- Three years of Information Systems experience, required.
- Three years of Management Information Systems; Broad knowledge of a variety of computer systems and technologies (Infor/GHR) experience, required.
- Lead and develop teams responsible for enterprise HR technology support, operational delivery, enhancements, and continuous improvement across multiple platforms and workstreams.
- Provide strategic direction for HR systems support, optimization, and continuous improvement initiatives.
- Establish prioritization, accountability, and operational discipline across competing operational demands, projects, stakeholder needs, and strategic initiatives.
- Oversee the support and functionality of HR technology platforms including Infor HR Talent, Workforce Management (WFM), iCIMS, iLearn, and other HR systems.
- Partner with operational leaders and stakeholders to translate business needs into scalable workflows, process improvements, and technology-enabled solutions.
- Collaborate across HR leaders, Workforce Insights, and stakeholders to analyze operational and workforce data, identifying trends, risks, and opportunities related to recruitment, retention, engagement, staffing, and compliance.
- Ensure accuracy, reliability, and integrity of HR reporting, analytics, and system-generated data through coordination with data owners, reporting partners, and stakeholders.
- Lead root-cause analysis and operational problem-solving efforts, developing recommendations to improve processes, forecasting accuracy, and operational effectiveness.
- Facilitate current and future-state workflow discussions, conduct gap analyses, and support implementation of process and technology enhancements.
- Drive adoption of technology solutions and promote best practices related to automation, process improvement, and system utilization.
- Build and maintain strong partnerships across HR, IT, and business leadership to align priorities, navigate competing stakeholder needs, and enable integrated workforce technology solutions.
- Lead projects and operational initiatives from planning through execution, maintaining visibility into progress, risks, dependencies, and stakeholder communication.
- Ensure HR technology platforms, system updates, and operational practices remain aligned with organizational policies, data privacy standards, and applicable regulatory requirements.
What We’re Looking For
- Leadership experience managing and developing teams supporting enterprise HR systems, operational delivery, or business technology environments.
- Ability to independently lead operational execution, manage competing priorities, and maintain momentum across multiple systems, projects, and stakeholder demands.
- Leadership style grounded in coaching, accountability, ownership, and team development.
- Demonstrated success navigating ambiguity, organizational complexity, and evolving priorities while maintaining structure, accountability, and execution.
- Strategic mindset with the ability to balance current operational demands and long-term organizational goals.
- Experience managing multiple systems, workstreams, projects, and stakeholders within a fast-paced environment.
- Background leading process improvement, workflow optimization, systems implementation, or digital transformation initiatives.
- Analytical, consultative, and problem-solving skills with the ability to translate business needs into technical and operational requirements, interpret technical concepts for business stakeholders, and turn data into actionable recommendations.
- Excellent communication and relationship-building skills with the ability to influence, build alignment, and collaborate across all levels of the organization.
- Organized, action-oriented work style with the capacity to drive projects through completion despite competing priorities or challenges.
- Critical thinking, adaptability, and resilience in navigating change, complexity, and evolving priorities.
- Passion for technology, innovation, operational excellence, and continuous improvement.
Preferred Qualifications
- Experience supporting HR technology platforms such as Infor HR Talent, Infor WFM, iCIMS, iLearn (Cornerstone LMS), or similar enterprise systems.
- Experience supporting HR technology portfolios within healthcare or other large, complex, highly matrixed organizations.
- Knowledge of enterprise HR systems, operational reporting, data integrity, and compliance considerations within complex organizations.
- Demonstrated curiosity, learning agility, and comfort operating within evolving technology and operational environments.
What We Offer:
Novant Health is seeking a strategic, operationally strong, and solutions-oriented Manager of HR Technology Application Support to lead teams responsible for supporting, optimizing, and advancing enterprise Human Resources systems and applications. This role is ideal for a leader who can independently drive execution, balance operational excellence with long-term strategy, and create structure, accountability, and continuous improvement across a complex HR technology environment.
The Manager, HR Technology Application Support will provide leadership across multiple HR technology platforms, partnering across HR, IT, vendors, and operational stakeholders to improve workflows, system functionality, reporting, and user experience. This leader will serve as a key partner to HR leadership, ensuring systems, processes, and operational delivery effectively support business objectives, organizational growth, and evolving workforce needs.
This is a remote opportunity, with preference given to candidates located in a Novant Health market.
What We're Looking For:
Education: 4 Year / Bachelors Degree in Human Resources, Labor Relations, Computer Science; required.
Experience:
- Three years of Information Systems experience, required.
- Three years of Management Information Systems; Broad knowledge of a variety of computer systems and technologies (Infor/GHR) experience, required.
- Lead and develop teams responsible for enterprise HR technology support, operational delivery, enhancements, and continuous improvement across multiple platforms and workstreams.
- Provide strategic direction for HR systems support, optimization, and continuous improvement initiatives.
- Establish prioritization, accountability, and operational discipline across competing operational demands, projects, stakeholder needs, and strategic initiatives.
- Oversee the support and functionality of HR technology platforms including Infor HR Talent, Workforce Management (WFM), iCIMS, iLearn, and other HR systems.
- Partner with operational leaders and stakeholders to translate business needs into scalable workflows, process improvements, and technology-enabled solutions.
- Collaborate across HR leaders, Workforce Insights, and stakeholders to analyze operational and workforce data, identifying trends, risks, and opportunities related to recruitment, retention, engagement, staffing, and compliance.
- Ensure accuracy, reliability, and integrity of HR reporting, analytics, and system-generated data through coordination with data owners, reporting partners, and stakeholders.
- Lead root-cause analysis and operational problem-solving efforts, developing recommendations to improve processes, forecasting accuracy, and operational effectiveness.
- Facilitate current and future-state workflow discussions, conduct gap analyses, and support implementation of process and technology enhancements.
- Drive adoption of technology solutions and promote best practices related to automation, process improvement, and system utilization.
- Build and maintain strong partnerships across HR, IT, and business leadership to align priorities, navigate competing stakeholder needs, and enable integrated workforce technology solutions.
- Lead projects and operational initiatives from planning through execution, maintaining visibility into progress, risks, dependencies, and stakeholder communication.
- Ensure HR technology platforms, system updates, and operational practices remain aligned with organizational policies, data privacy standards, and applicable regulatory requirements.
What We’re Looking For
- Leadership experience managing and developing teams supporting enterprise HR systems, operational delivery, or business technology environments.
- Ability to independently lead operational execution, manage competing priorities, and maintain momentum across multiple systems, projects, and stakeholder demands.
- Leadership style grounded in coaching, accountability, ownership, and team development.
- Demonstrated success navigating ambiguity, organizational complexity, and evolving priorities while maintaining structure, accountability, and execution.
- Strategic mindset with the ability to balance current operational demands and long-term organizational goals.
- Experience managing multiple systems, workstreams, projects, and stakeholders within a fast-paced environment.
- Background leading process improvement, workflow optimization, systems implementation, or digital transformation initiatives.
- Analytical, consultative, and problem-solving skills with the ability to translate business needs into technical and operational requirements, interpret technical concepts for business stakeholders, and turn data into actionable recommendations.
- Excellent communication and relationship-building skills with the ability to influence, build alignment, and collaborate across all levels of the organization.
- Organized, action-oriented work style with the capacity to drive projects through completion despite competing priorities or challenges.
- Critical thinking, adaptability, and resilience in navigating change, complexity, and evolving priorities.
- Passion for technology, innovation, operational excellence, and continuous improvement.
Preferred Qualifications
- Experience supporting HR technology platforms such as Infor HR Talent, Infor WFM, iCIMS, iLearn (Cornerstone LMS), or similar enterprise systems.
- Experience supporting HR technology portfolios within healthcare or other large, complex, highly matrixed organizations.
- Knowledge of enterprise HR systems, operational reporting, data integrity, and compliance considerations within complex organizations.
- Demonstrated curiosity, learning agility, and comfort operating within evolving technology and operational environments.
See all 55+ OPT Application Support Engineer Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as an Application Support Engineer
Lead with STEM OPT eligibility upfront
Application Support Engineer roles almost always fall under STEM-designated CIP codes, qualifying you for a 24-month OPT extension. Mention your STEM eligibility in your cover letter so employers know you offer more runway than a standard 12-month OPT student.
Target employers with a history of H-1B filings
Companies that sponsor H-1B visas for support engineers have already built the internal process. Prioritize mid-size and enterprise tech firms and managed service providers, where support engineering teams are large enough to justify consistent visa sponsorship year over year.
Frame your degree as directly relevant to the role
Application Support Engineer is a specialty occupation requiring a related degree. Emphasize coursework in databases, networking, or software systems on your resume so employers and immigration counsel can clearly connect your academic background to the job's technical requirements.
Get comfortable with ticketing and incident management tools
Hands-on experience with tools like ServiceNow or Jira signals immediate productivity to hiring managers. Certifications or project work demonstrating these skills reduce the perceived onboarding cost, which directly lowers resistance to OPT sponsorship among risk-averse employers.
Address OPT timing early in conversations
Many hiring managers conflate OPT with immediate H-1B cost. Clarify early that your OPT authorization covers employment for up to three years under STEM extension, giving the company a long window before any visa petition is required.
Build a track record through internships or contract roles
Application support is an experience-driven field. Even short-term roles resolving production issues or supporting enterprise software builds credibility fast. Employers are far more willing to sponsor candidates with proven support experience than those coming directly from coursework alone.
Application Support Engineer OPT: Frequently Asked Questions
Does an Application Support Engineer role qualify for STEM OPT extension?
Yes, in most cases. Application Support Engineer positions typically fall under computer science or information technology CIP codes that are STEM-designated. If your degree is in computer science, information systems, software engineering, or a related field, you're likely eligible for the 24-month STEM OPT extension, giving you up to 36 months of total work authorization after graduation.
Do Application Support Engineer employers commonly sponsor H-1B visas?
Yes. Application support is a technical specialty occupation, and mid-size to large technology companies, financial services firms, and managed service providers regularly sponsor H-1B visas for this role. Employers who maintain large enterprise software environments often have established relationships with immigration counsel and repeat H-1B filing experience, making them more straightforward sponsorship prospects than smaller startups.
Where can I find Application Support Engineer jobs that are open to OPT students?
Migrate Mate is built specifically for F-1 OPT and visa-status candidates, so every listing on the platform is filtered for sponsorship openness. Browsing Application Support Engineer roles on Migrate Mate lets you focus on employers already familiar with OPT work authorization rather than screening hundreds of postings that exclude international candidates.
Is Application Support Engineering considered a specialty occupation for visa purposes?
Yes. USCIS treats Application Support Engineer as a specialty occupation because the role typically requires at minimum a bachelor's degree in a specific technical field such as computer science, information systems, or engineering. Your degree field needs to relate directly to the job duties, so documenting that connection clearly in your resume and any future H-1B petition is important.
Can I work as an Application Support Engineer on OPT before my employer files an H-1B?
Yes. Your OPT Employment Authorization Document authorizes full-time employment in a role related to your degree field without any additional petition from your employer. If your role qualifies for STEM OPT, you can work legally for up to 36 months while your employer builds the internal case for H-1B sponsorship ahead of the next lottery cycle.