IT Service Management Jobs for OPT Students
IT Service Management jobs on OPT require employers to support ITSM frameworks like ITIL while filing your work authorization paperwork. Most roles fall under specialty occupation criteria, making them a strong fit for both STEM and standard OPT. Your 12-month OPT window, or 36 months on STEM extension, gives you enough runway to prove value and pursue H-1B sponsorship.
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Get Access To All JobsINTRODUCTION
Join Mizuho as an IT Service Management (ITSM) Analyst! We are seeking an entry-level IT Service Management (ITSM) Analyst to support the delivery, governance, and continuous improvement of IT services within a fast-paced Corporate and Investment Banking environment. This role is ideal for a candidate with 3–5 years of relevant experience who is looking to deepen their expertise in ITSM processes, stakeholder engagement, and service operations within a highly regulated, global financial institution.
ROLE AND RESPONSIBILITIES
The ITSM Analyst will work closely with technology teams, service owners, and business stakeholders to ensure IT services are delivered in line with agreed service levels, regulatory expectations, and industry best practices (e.g., ITIL).
- Support day-to-day ITSM processes including Incident, Problem, Change, and Request Management
- Contribute to continuous service improvement initiatives and process maturity efforts
- Produce regular project reporting and dashboards for technology and business stakeholders
- Maintain and improve ITSM documentation, process maps, and knowledge articles
- Support audits, risk assessments, and regulatory requirements relevant to IT service delivery
- Collaborate with global teams across infrastructure, applications, and operations
BASIC QUALIFICATIONS
- 3–5 years of experience in IT operations, IT service management, or a related technology role
- Strong analytical and problem-solving skills with attention to detail
- Ability to communicate clearly with both technical and non-technical stakeholders
- Comfortable working in a structured, regulated, and time-sensitive environment
- Basic understanding of risk, controls, and compliance within financial services is desirable
PREFERRED QUALIFICATIONS
- ITIL Foundation certification (or working towards)
- Working knowledge of ITSM frameworks (e.g., ITIL) and service lifecycle concepts
- Experience using ITSM tools such as ServiceNow, Remedy, or equivalent platforms
- Experience within a banking, financial services, or large enterprise environment
- Exposure to service reporting, metrics, and operational governance forums
- Degree in Information Technology, Computer Science, or a related discipline (or equivalent experience)
PERSONAL ATTRIBUTES
- Proactive and eager to learn within a complex technology landscape
- Well-organized with the ability to manage multiple priorities
- Collaborative mindset with a strong sense of accountability
- Calm under pressure and able to respond effectively to incidents
COMPENSATION
- The expected base salary ranges from $70k-$85k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
LOCATION
NYC (1285)
OTHER REQUIREMENTS
Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.
COMPANY OVERVIEW
Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~ $2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research.
We are an EEO/AA Employer - M/F/Disability/Veteran.
We participate in the E-Verify program.
We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.
LI-MIZUHO
About us
WHY MIZUHO
Mizuho is in growth mode as we are climbing the league tables, disrupting the status quo, and attracting top talent. Positions are available across our corporate functions, and on our corporate and investment banking, capital markets, advisory, research, sales & trading, derivatives, and financing teams.
We are looking for candidates who want to contribute to our entrepreneurial culture where people at all levels are inspired to share ideas. Our creativity sets us apart, and our perseverance drives results in creating bespoke, client-focused solutions.
If you are interested in advancing your career working for a firm with a growth mindset and the resources of a global financial services team, we would like to hear from you.
INTRODUCTION
Join Mizuho as an IT Service Management (ITSM) Analyst! We are seeking an entry-level IT Service Management (ITSM) Analyst to support the delivery, governance, and continuous improvement of IT services within a fast-paced Corporate and Investment Banking environment. This role is ideal for a candidate with 3–5 years of relevant experience who is looking to deepen their expertise in ITSM processes, stakeholder engagement, and service operations within a highly regulated, global financial institution.
ROLE AND RESPONSIBILITIES
The ITSM Analyst will work closely with technology teams, service owners, and business stakeholders to ensure IT services are delivered in line with agreed service levels, regulatory expectations, and industry best practices (e.g., ITIL).
- Support day-to-day ITSM processes including Incident, Problem, Change, and Request Management
- Contribute to continuous service improvement initiatives and process maturity efforts
- Produce regular project reporting and dashboards for technology and business stakeholders
- Maintain and improve ITSM documentation, process maps, and knowledge articles
- Support audits, risk assessments, and regulatory requirements relevant to IT service delivery
- Collaborate with global teams across infrastructure, applications, and operations
BASIC QUALIFICATIONS
- 3–5 years of experience in IT operations, IT service management, or a related technology role
- Strong analytical and problem-solving skills with attention to detail
- Ability to communicate clearly with both technical and non-technical stakeholders
- Comfortable working in a structured, regulated, and time-sensitive environment
- Basic understanding of risk, controls, and compliance within financial services is desirable
PREFERRED QUALIFICATIONS
- ITIL Foundation certification (or working towards)
- Working knowledge of ITSM frameworks (e.g., ITIL) and service lifecycle concepts
- Experience using ITSM tools such as ServiceNow, Remedy, or equivalent platforms
- Experience within a banking, financial services, or large enterprise environment
- Exposure to service reporting, metrics, and operational governance forums
- Degree in Information Technology, Computer Science, or a related discipline (or equivalent experience)
PERSONAL ATTRIBUTES
- Proactive and eager to learn within a complex technology landscape
- Well-organized with the ability to manage multiple priorities
- Collaborative mindset with a strong sense of accountability
- Calm under pressure and able to respond effectively to incidents
COMPENSATION
- The expected base salary ranges from $70k-$85k. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
LOCATION
NYC (1285)
OTHER REQUIREMENTS
Mizuho has in place a hybrid working program, with varying opportunities for remote work depending on the nature of the role, needs of your department, as well as local laws and regulatory obligations. Roles in some of our departments have greater in-office requirements that will be communicated to you as part of the recruitment process.
COMPANY OVERVIEW
Mizuho Financial Group, Inc. is the 15th largest bank in the world as measured by total assets of ~ $2 trillion. Mizuho's 60,000 employees worldwide offer comprehensive financial services to clients in 35 countries and 800 offices throughout the Americas, EMEA and Asia. Mizuho Americas is a leading provider of corporate and investment banking services to clients in the US, Canada, and Latin America. Through its acquisition of Greenhill, Mizuho provides M&A, restructuring and private capital advisory capabilities across Americas, Europe and Asia. Mizuho Americas employs approximately 3,500 professionals, and its capabilities span corporate and investment banking, capital markets, equity and fixed income sales & trading, derivatives, FX, custody and research.
We are an EEO/AA Employer - M/F/Disability/Veteran.
We participate in the E-Verify program.
We maintain a drug-free workplace and reserve the right to require pre- and post-hire drug testing as permitted by applicable law.
LI-MIZUHO
About us
WHY MIZUHO
Mizuho is in growth mode as we are climbing the league tables, disrupting the status quo, and attracting top talent. Positions are available across our corporate functions, and on our corporate and investment banking, capital markets, advisory, research, sales & trading, derivatives, and financing teams.
We are looking for candidates who want to contribute to our entrepreneurial culture where people at all levels are inspired to share ideas. Our creativity sets us apart, and our perseverance drives results in creating bespoke, client-focused solutions.
If you are interested in advancing your career working for a firm with a growth mindset and the resources of a global financial services team, we would like to hear from you.
How to Get Visa Sponsorship in IT Service Management
Target employers with active H-1B histories
Companies that have sponsored H-1B visas before are far more likely to do it again. Search OFLC disclosure data to verify whether a potential employer has a track record of sponsoring IT Service Management or related technology roles.
Pursue ITIL 4 certification before you apply
ITIL 4 Foundation is the baseline credential hiring managers expect in IT Service Management. Holding it before your job search signals readiness and strengthens your specialty occupation argument if your degree is not directly in IT.
Apply for your STEM OPT extension early
If your degree is in a STEM field, apply for the 24-month extension at least 90 days before your standard OPT expires. Late applications create authorization gaps that can disrupt active employment and complicate sponsorship timelines.
Frame your role around specialty occupation criteria
USCIS reviews whether your job genuinely requires a bachelor's degree in a specific field. Document how your IT Service Management responsibilities directly apply your degree in information systems, computer science, or a related discipline.
Negotiate sponsorship terms before accepting an offer
Raise H-1B sponsorship during the offer stage, not after you start. Ask whether the company covers filing fees, uses premium processing, and has an immigration attorney on retainer. These details determine how smooth your transition will be.
Use Migrate Mate to find pre-vetted sponsoring employers
Migrate Mate surfaces IT Service Management roles at employers with verified sponsorship histories. Filtering by visa sponsorship saves you from applying to companies that will decline once they learn you need work authorization support.
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Get Access To All JobsFrequently Asked Questions
Do IT Service Management jobs qualify for STEM OPT extension?
It depends on your degree, not the job title. If your bachelor's or master's degree is in a STEM-designated field such as computer science, information systems, or management information systems, you can apply for the 24-month STEM OPT extension. The job itself does not need to be classified as STEM, but your employer must participate in E-Verify and sign a formal training plan.
Is IT Service Management considered a specialty occupation for H-1B purposes?
Generally yes, provided the role requires applying a specific body of theoretical knowledge normally attained through a bachelor's degree in computer science, information systems, or a related field. Roles that are primarily procedural or do not require degree-level technical knowledge can face USCIS scrutiny. The strength of your specialty occupation argument depends heavily on how the employer drafts the job description and the actual complexity of the work.
How long do I have on OPT to find an IT Service Management job?
Standard OPT gives you 12 months of work authorization after graduation, with a 60-day grace period to find employment before your status is at risk. If your degree is STEM-eligible, you can extend to 36 months total. Most IT Service Management hiring processes take four to eight weeks, so starting your search several months before graduation gives you the best chance of starting work before OPT begins.
What happens to my OPT if I change employers in an IT Service Management role?
You can change employers on OPT without filing new paperwork, but you must report the change to your DSO within 10 days so your SEVIS record stays current. Your new job still needs to be in a role related to your degree field. If you're on STEM OPT, your new employer must also participate in E-Verify and you'll need a new Form I-983 training plan signed by the employer.
Where can I find IT Service Management jobs that sponsor OPT and H-1B?
Migrate Mate is built specifically for F-1 OPT students and filters IT Service Management roles by employers with sponsorship histories. Rather than applying broadly and discovering sponsorship issues late in the process, Migrate Mate lets you focus on companies that have already demonstrated willingness to file H-1B petitions for roles like yours.
See which IT Service Management employers are hiring and sponsoring visas right now.
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