IT Support Jobs for OPT Students
IT Support roles are strong options for F-1 OPT students because most positions tie directly to computer science, information systems, or information technology degrees, satisfying the degree-relevance requirement USCIS expects. Many employers in this space have experience filing H-1B petitions, making them realistic long-term options.
See All IT Support JobsOverview
Showing 5 of 6,181+ IT Support jobs
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
Have you applied for this role?
See all 6,181+ IT Support jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support roles.
Get Access To All JobsAbout Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
About the Role
We’re seeking an IT Support Engineer to own Tier 1 and Tier 2 support during a period of rapid growth. This role will be the frontline of our IT function — handling day-to-day support requests while also diving deeper into more complex system, access, and device issues.
You’ll be the person our team turns to when something breaks, when someone needs access, or when we’re evaluating whether a new tool will actually work in our environment. From shipping a new hire’s laptop and provisioning accounts to troubleshooting authentication failures or resolving endpoint management issues, you’ll ensure our internal technology runs reliably and securely.
This is a hands-on role with real ownership: you’ll triage, resolve, and escalate appropriately — while helping us build better systems and processes along the way.
Location
This role is primarily remote but requires candidates to be located in the San Francisco Bay Area (Redwood City or nearby). While most support will be handled virtually, the IT Support Engineer will occasionally come onsite to assist with device setup, office infrastructure, and other hands-on IT needs a few times per month.
- Provide Tier 1 and Tier 2 technical support via helpdesk, Slack, and other remote-support tools.
- Troubleshoot and resolve hardware, software, and connectivity issues on macOS, Windows, and mobile platforms.
- Manage user onboarding and offboarding, including device setup, account provisioning, and permissions through tools such as Google Workspace, Okta, and 1Password.
- Support and maintain Slack, Zoom, and other applications used across the organization.
- Administer device management and endpoint-security tools.
- Maintain the company’s hardware inventory, asset tracking, and license management systems.
- Collaborate with the Security team to ensure adherence to security policies, including MFA, patching, and access-control requirements.
- Document troubleshooting procedures, IT workflows, and user guides in the internal IT & Security Wiki.
- Assist with network and office infrastructure support where applicable, including printers, routers, and A/V systems.
- Participate in IT projects and process-improvement initiatives as assigned.
What You Bring to the Table
- 3 - 6 years of experience in IT support, helpdesk, or systems administration
- Strong knowledge of macOS and Windows operating systems.
- Demonstrated experience with cloud-based SaaS applications.
- Strong Tier 1 and Tier 2 support experience.
- Familiarity with identity and access management (IAM) tools, MDM systems, and ticketing platforms.
- Fundamental understanding of networking concepts including VPN, DNS, Wi-Fi, and IP configuration.
- Excellent troubleshooting, communication, and interpersonal skills.
- Experience supporting a distributed or hybrid workforce.
- Working knowledge of cloud environments (AWS, GCP, or similar).
- Relevant certifications such as CompTIA A+, Network+, or equivalent.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
About Solace
Healthcare in the U.S. is fundamentally broken. The system is so complex that 88% of U.S. adults do not have the health literacy necessary to navigate it without help. Solace cuts through the red tape of healthcare by pairing patients with expert advocates and giving them the tools to make better decisions—and get better outcomes.
We're a Series C startup, founded in 2022 and backed by Inspired Capital, Craft Ventures, Torch Capital, Menlo Ventures, Signalfire, and IVP. Our U.S. based team is lean, mission-driven, and growing quickly.
Solace isn't a place to coast. We're here to redefine healthcare—and that demands urgency, precision, and heart. If you're looking to stretch yourself, sharpen your edge, and do the best work of your life alongside a team that cares deeply, you're in the right place. We’re intense, and we like it that way.
About the Role
We’re seeking an IT Support Engineer to own Tier 1 and Tier 2 support during a period of rapid growth. This role will be the frontline of our IT function — handling day-to-day support requests while also diving deeper into more complex system, access, and device issues.
You’ll be the person our team turns to when something breaks, when someone needs access, or when we’re evaluating whether a new tool will actually work in our environment. From shipping a new hire’s laptop and provisioning accounts to troubleshooting authentication failures or resolving endpoint management issues, you’ll ensure our internal technology runs reliably and securely.
This is a hands-on role with real ownership: you’ll triage, resolve, and escalate appropriately — while helping us build better systems and processes along the way.
Location
This role is primarily remote but requires candidates to be located in the San Francisco Bay Area (Redwood City or nearby). While most support will be handled virtually, the IT Support Engineer will occasionally come onsite to assist with device setup, office infrastructure, and other hands-on IT needs a few times per month.
- Provide Tier 1 and Tier 2 technical support via helpdesk, Slack, and other remote-support tools.
- Troubleshoot and resolve hardware, software, and connectivity issues on macOS, Windows, and mobile platforms.
- Manage user onboarding and offboarding, including device setup, account provisioning, and permissions through tools such as Google Workspace, Okta, and 1Password.
- Support and maintain Slack, Zoom, and other applications used across the organization.
- Administer device management and endpoint-security tools.
- Maintain the company’s hardware inventory, asset tracking, and license management systems.
- Collaborate with the Security team to ensure adherence to security policies, including MFA, patching, and access-control requirements.
- Document troubleshooting procedures, IT workflows, and user guides in the internal IT & Security Wiki.
- Assist with network and office infrastructure support where applicable, including printers, routers, and A/V systems.
- Participate in IT projects and process-improvement initiatives as assigned.
What You Bring to the Table
- 3 - 6 years of experience in IT support, helpdesk, or systems administration
- Strong knowledge of macOS and Windows operating systems.
- Demonstrated experience with cloud-based SaaS applications.
- Strong Tier 1 and Tier 2 support experience.
- Familiarity with identity and access management (IAM) tools, MDM systems, and ticketing platforms.
- Fundamental understanding of networking concepts including VPN, DNS, Wi-Fi, and IP configuration.
- Excellent troubleshooting, communication, and interpersonal skills.
- Experience supporting a distributed or hybrid workforce.
- Working knowledge of cloud environments (AWS, GCP, or similar).
- Relevant certifications such as CompTIA A+, Network+, or equivalent.
Applicants must be based in the United States.
Up for the Challenge?
We look forward to meeting you.
Fraudulent Recruitment Advisory: Solace Health will NEVER request bank details or offer employment without an interview. All legitimate communications come from official solace.health emails only or ashbyhq.com. Report suspicious activity to recruiting@solace.health or advocate@solace.health.
How to Get Visa Sponsorship in IT Support
Frame your degree clearly on your resume
OPT requires your job to be directly related to your degree. List your major prominently and connect it to the role in your summary. A CS or IT degree paired with an IT Support title is a clean match employers and USCIS both recognize.
Get CompTIA A+ or similar certifications before applying
Certifications like CompTIA A+, Network+, or Microsoft certifications signal hands-on competence and differentiate you from other candidates. Many IT Support job postings list these as preferred qualifications, and holding them strengthens your application considerably.
Clarify your OPT timeline upfront with recruiters
Tell recruiters your OPT end date and whether you're eligible for the 24-month STEM OPT extension early. IT Support roles under CIP codes like 11.0101 or 11.0901 typically qualify, so confirm your degree classification before having that conversation.
Use your OPT period to build toward a sponsorship-ready profile
Employers weigh the cost of H-1B sponsorship against your value to the team. Document your impact: tickets resolved, systems maintained, downtime reduced. Concrete performance data makes the sponsorship conversation significantly easier at renewal time.
IT Support jobs are hiring across the US. Find yours.
Find IT Support JobsSee all 6,181+ IT Support jobs
Sign up for free to unlock all listings, filter by visa type, and get alerts for new IT Support roles.
Get Access To All JobsFrequently Asked Questions
Do IT Support jobs qualify for the STEM OPT extension?
IT Support roles can qualify for the 24-month STEM OPT extension if your degree falls under an eligible CIP code. Degrees in computer science, information systems, and information technology are common qualifiers. You'll need to confirm your specific CIP code with your Designated School Official, and your employer must be enrolled in E-Verify to participate.
How do I find IT Support employers who sponsor OPT students?
Migrate Mate is built specifically for F-1 OPT students and filters IT Support roles by sponsorship willingness, so you're not guessing which employers are open to OPT candidates. Look for companies with H-1B filing history in public DOL data as an additional signal that they have an established immigration process in place.
Does my degree need to match the IT Support job title exactly?
It doesn't need to be an exact title match, but the connection must be defensible. A computer science or information systems degree supporting an IT Support role is a straightforward match. Where it gets complicated is if your degree is in an unrelated field. USCIS expects a clear relationship between your coursework and the work you're doing.
Can I work IT Support jobs at a staffing agency on OPT?
Yes, but with important caveats. On standard OPT, staffing agency placements are generally allowed as long as you're performing work related to your degree at the client site. On STEM OPT, the rules are stricter: you must have a formal training plan with the employer of record, and speculative employment arrangements are not permitted.
What happens to my OPT if I lose my IT Support job?
You have a 90-day unemployment allowance across your entire OPT period, not per job. If you're on STEM OPT, the allowance increases to 150 days total. Losing your IT Support role starts the clock, so it's important to begin your job search immediately. Report any employment changes to your DSO promptly to keep your SEVIS record accurate.
See which IT Support employers are hiring and sponsoring visas right now.
Search IT Support Jobs