OPT Payment Operations Specialist Jobs
Payment Operations Specialist roles sit at the intersection of finance and technology, making them a strong fit for F-1 OPT students with backgrounds in finance, business, or information systems. Most positions qualify as STEM OPT-eligible when housed under a fintech or payments technology team, giving you up to 36 months of work authorization.
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Get Access To All JobsAbout Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
Solve both simple and complex business problems by interceding in member service related issues, billing, and operational issues specifically as it relates to financial systems and processes. Perform monthly business audits on sold business, pricing accuracy, and/or billing setup internally and through our third party billing vendor. Create and maintain an accounts receivable process and perform monthly follow-up with clients that have outstanding balances. Execute monthly billing process; ensure quality of outgoing bills and validate accounts receivable totals. Assist in Salesforce setup, auditing of monthly results, and reporting management. Perform daily review of Accounts Receivable records and assist internal teams on cash application procedures. Execute Accounts Payable vendor setup process; update internal systems at the conclusion of processing. Perform outbound communication to past due accounts through existing dunning processes. Serve as key liaison to internal Employee Benefits teammates and internal Accounting/Finance business units as it relates to invoicing and accounting functions. Protect the security and confidentiality of all client data; be mindful of corporate security policies related to client communications.
Key Responsibilities:
- Previous subscription billing or monthly invoicing experience required.
- High degree of comfort with Microsoft Office, specifically Microsoft Excel and MS Excel related formula/pivot table experience is required.
- Accounting software experience and management of a company’s accounts ledger required.
- Exceptional attention to detail and ability to manage fast paced days with multiple project assignments.
- Highly organized.
- Demonstrate leadership qualities in a team that performs a high level of transactions and multiple processes on a fixed timeline each month.
- Create reports and other audit controls to ensure totals of invoicing and commission cycles match internal financial and reporting systems.
- Nurture a service forward environment and react to client inquiries with urgency and accuracy.
- Build strong relationships internally with key stakeholders; serve as a point of contact for Employee Benefits financial processes.
Education:
- Bachelor’s degree is the most common requirement for senior-level billing roles.
- A high school diploma alone is generally not sufficient for senior-level positions.
What’s Next….
After you submit your application, you can expect the following steps in the Recruitment process:
- Recruiter Screen
- Hiring Manager Interview
- Final Interview
About Gen:
Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands including Norton, Avast, LifeLock, MoneyLion and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations, and today we deliver award-winning cybersecurity, online privacy, identity protection and financial wellness solutions to nearly 500 million users in more than 150 countries.
Together, we share a collective passion and vision to protect consumers and help them grow, manage and secure their digital and financial lives. We’re always looking for smart, fearless and high-impact talent who see AI as a teammate – leveraging it to move faster and deliver meaningful results.
When you’re part of Gen, you’ll have the flexibility, tools and support to do your best work and grow your career – from flexible working options and time off to competitive pay, benefits and well-being programs.
At Gen, we are scrappy and relentlessly customer driven. We create room for healthy debate, experimentation and continuous learning, and we seek out people with different experiences, identities and ideas to join our team. You’ll work with people who back each other, respect each other and understand that our differences are a competitive advantage.
If this sounds like you, we’d love you to be part of Gen.
About the Role:
Solve both simple and complex business problems by interceding in member service related issues, billing, and operational issues specifically as it relates to financial systems and processes. Perform monthly business audits on sold business, pricing accuracy, and/or billing setup internally and through our third party billing vendor. Create and maintain an accounts receivable process and perform monthly follow-up with clients that have outstanding balances. Execute monthly billing process; ensure quality of outgoing bills and validate accounts receivable totals. Assist in Salesforce setup, auditing of monthly results, and reporting management. Perform daily review of Accounts Receivable records and assist internal teams on cash application procedures. Execute Accounts Payable vendor setup process; update internal systems at the conclusion of processing. Perform outbound communication to past due accounts through existing dunning processes. Serve as key liaison to internal Employee Benefits teammates and internal Accounting/Finance business units as it relates to invoicing and accounting functions. Protect the security and confidentiality of all client data; be mindful of corporate security policies related to client communications.
Key Responsibilities:
- Previous subscription billing or monthly invoicing experience required.
- High degree of comfort with Microsoft Office, specifically Microsoft Excel and MS Excel related formula/pivot table experience is required.
- Accounting software experience and management of a company’s accounts ledger required.
- Exceptional attention to detail and ability to manage fast paced days with multiple project assignments.
- Highly organized.
- Demonstrate leadership qualities in a team that performs a high level of transactions and multiple processes on a fixed timeline each month.
- Create reports and other audit controls to ensure totals of invoicing and commission cycles match internal financial and reporting systems.
- Nurture a service forward environment and react to client inquiries with urgency and accuracy.
- Build strong relationships internally with key stakeholders; serve as a point of contact for Employee Benefits financial processes.
Education:
- Bachelor’s degree is the most common requirement for senior-level billing roles.
- A high school diploma alone is generally not sufficient for senior-level positions.
What’s Next….
After you submit your application, you can expect the following steps in the Recruitment process:
- Recruiter Screen
- Hiring Manager Interview
- Final Interview
See all OPT Payment Operations Specialist Jobs
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Get Access To All JobsTips for Finding OPT Sponsorship as a Payment Operations Specialist
Confirm STEM OPT eligibility before applying
Payment Operations roles under fintech or technology-focused employers often qualify for the 24-month STEM extension. Verify your degree CIP code matches an approved STEM field with your DSO before targeting these positions to maximize your authorized work period.
Target employers with established payments infrastructure
Large payment processors, banks with digital payment divisions, and fintech companies already manage compliance-heavy workforces. These employers understand OPT authorization better than smaller firms and are more likely to have HR processes in place for international hires.
Highlight regulatory and compliance knowledge
Payment operations requires familiarity with ACH, wire transfers, and fraud monitoring frameworks. Demonstrating coursework or internship experience in financial regulations signals you can contribute immediately, which reduces employer hesitation around the cost of sponsoring future H-1B visa status.
Frame your technical skills around payment systems
Proficiency in SQL, ERP platforms, or reconciliation tools like Kyriba or Stripe directly addresses what payment operations teams need. Employers sponsoring OPT students want confidence you'll be productive from day one, so lead with measurable technical capabilities on your resume.
Apply early relative to your OPT start date
Payment operations hiring cycles often include background checks and compliance screenings that add two to four weeks to onboarding. Starting your job search at least 60 days before your OPT authorization begins gives employers enough runway to complete their process without timeline pressure.
Address your OPT timeline proactively in interviews
Payment operations teams plan headcount around operational continuity. Explaining your OPT period clearly, including your STEM extension eligibility and H-1B sponsorship pathway, shows professionalism and helps hiring managers build an accurate picture of your long-term availability.
Payment Operations Specialist OPT: Frequently Asked Questions
Can F-1 OPT students work as Payment Operations Specialists?
Yes. Payment Operations Specialist roles are generally available to F-1 OPT students, provided the position is directly related to your field of study. Students with degrees in finance, accounting, business administration, or information systems typically meet this requirement. STEM-designated degrees may also qualify you for the 24-month STEM OPT extension, giving you up to 36 months of total authorization.
Do Payment Operations Specialist jobs qualify for the STEM OPT extension?
It depends on your degree and the employer's E-Verify enrollment status. If your degree falls under an approved STEM CIP code and your employer participates in E-Verify, your role can qualify for the 24-month extension. Many fintech companies and payment processors are E-Verify enrolled, which makes this career path a practical one for STEM graduates looking to extend their stay.
Where can I find Payment Operations Specialist jobs that are open to OPT students?
Migrate Mate is built specifically for F-1 OPT and international students, so the job listings there are filtered for visa-friendly employers. Searching Migrate Mate for Payment Operations Specialist roles saves time compared to sorting through general job boards where sponsorship willingness is unclear. You can browse by employer type, industry, and authorization requirements to find roles that match your OPT timeline.
What industries hire Payment Operations Specialists on OPT?
The most active hiring comes from fintech companies, commercial banks, payment processors, and e-commerce platforms with large transaction volumes. Healthcare billing firms and SaaS companies with subscription revenue also maintain payment operations teams. These industries tend to have structured HR functions familiar with work authorization requirements, which increases the likelihood of a smooth hiring process for OPT students.
What happens to my OPT authorization if my Payment Operations Specialist role ends before my EAD expires?
F-1 OPT students have a 60-day unemployment grace period after a job ends. During that window, you can search for a new position without violating your status. Payment operations experience transfers well across industries, so re-employment is often faster than in more specialized roles. If you exceed 90 cumulative days of unemployment during standard OPT, your authorization ends, so prioritize finding a new role quickly.