Retention Specialist Jobs for OPT Students
Retention Specialist roles are a strong fit for F-1 OPT students with backgrounds in business, communications, psychology, or marketing. Most positions qualify as specialty occupations for H-1B sponsorship. Your 12-month OPT window, extendable to 36 months with a STEM extension, gives you enough runway to prove your value and secure long-term sponsorship.
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Within the Academic Success Center, the Center for Student Advancement (CSA) and First Year Learning and Engagement (FYLE) play a critical role in supporting University of Oklahoma students as they transition into college. These teams primarily work with students by providing courses, programs, and events that foster academic connection and belonging to the university and help students develop successful skills for college-level learning. This includes support for first-year students transitioning to college, students needing academic recovery, and for transfer students. The Retention Specialist position will, specifically, lead the Provost's Distinguished First Year Student Mentoring Program, which is designed to facilitate meaningful mentorship between first-year students and faculty members across campus. This role will also provide support for Foundations courses that emphasize math, English, and academic skill building.
Essential Duties:
- Provides individual and small group meetings to first-year students for academic and social support.
- Receives, screens, and responds to student academic and social support inquiries verbally and in writing.
- Maintains student records.
- Collects data and prepares various statistical reports.
- Assists in the implementation of policies and procedures.
- Provides input for the development and revision of informational materials.
- Attends staff development and training.
- Organize and support special events and projects.
- May perform a supervisory role.
- Work with and recruit faculty to the mentoring program.
- Performs various duties as needed to successfully fulfill the function of the position.
Specific Departmental Duties:
First-Year Student Mentoring Program Execution:
- Student Recruitment and Enrollment by working with special populations of students who elect to receive First Year Mentoring, ie. First generation, college majors, students with disabilities.
- Promote the program through tabling, emails, flyers, etc.
- Provide outreach to students who have D/F grades at midterms.
- Individual and group meetings focused on academic habits, study skills, and other.
- Recruit faculty from across the university as mentors.
- Biweekly Check Ins with faculty mentors.
- Event Planning and Execution.
Support for Academic Support Foundations including:
- Tracking enrollment into courses and supporting student outreach.
- Assisting with support for Math, English, and Skill+ Building Support Foundations instructors.
- Assisting with scheduling Math Support GTA visits into classes.
- Support for additional FYLE / ASC initiatives and events including instructor and PTA trainings, Lunch and Learns, and review and updates to instructor resource Canvas pages.
- Other duties as assigned.
Job Requirements
Required Education and Experience: Bachelor's Degree or equivalent combination of education/job related experience, AND minimum of 36 months of experience as a full-time Academic Advisor in higher education.
Skills:
- Effective oral and written communication and computer skills.
- Teaching and familiarity developing course materials.
- Ability to communicate with students in crisis.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to navigate and maintain databases.
- Skilled in communicating well and building rapport quickly with students, faculty and staff.
- Ability to work well in a diverse environment.
- Detail oriented for accuracy of data and information.
- Highly organized and ability to handle multiple projects and deadlines.
- Demonstrate ability to learn, interpret and articulate complex policies and procedures.
- Demonstrate an advanced knowledge of state, university, college, and major policies and procedures.
- Willingness to work independently, collaboratively, and under supervision.
- Committed to maintaining confidentiality and securing sensitive information.
Advertised Physical Requirements:
- Sitting for long periods of time.
- Communicate effectively.
- Ability to engage in repetitive motion.
- Standard office environment.
Departmental Preferences:
- Master's Degree.
- 24+ month experience in advising and teaching.
- 24 months experience working with students in a classroom setting.
- 24 months experience with academic advising students of various populations.
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/PoliciesHandbooks/TBTesting.
Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.
Hiring contingent upon a Background Check?: Yes
Special Indications: None
Job Posting: Mar 25, 2026
Required Attachments: Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process.
Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!

Within the Academic Success Center, the Center for Student Advancement (CSA) and First Year Learning and Engagement (FYLE) play a critical role in supporting University of Oklahoma students as they transition into college. These teams primarily work with students by providing courses, programs, and events that foster academic connection and belonging to the university and help students develop successful skills for college-level learning. This includes support for first-year students transitioning to college, students needing academic recovery, and for transfer students. The Retention Specialist position will, specifically, lead the Provost's Distinguished First Year Student Mentoring Program, which is designed to facilitate meaningful mentorship between first-year students and faculty members across campus. This role will also provide support for Foundations courses that emphasize math, English, and academic skill building.
Essential Duties:
- Provides individual and small group meetings to first-year students for academic and social support.
- Receives, screens, and responds to student academic and social support inquiries verbally and in writing.
- Maintains student records.
- Collects data and prepares various statistical reports.
- Assists in the implementation of policies and procedures.
- Provides input for the development and revision of informational materials.
- Attends staff development and training.
- Organize and support special events and projects.
- May perform a supervisory role.
- Work with and recruit faculty to the mentoring program.
- Performs various duties as needed to successfully fulfill the function of the position.
Specific Departmental Duties:
First-Year Student Mentoring Program Execution:
- Student Recruitment and Enrollment by working with special populations of students who elect to receive First Year Mentoring, ie. First generation, college majors, students with disabilities.
- Promote the program through tabling, emails, flyers, etc.
- Provide outreach to students who have D/F grades at midterms.
- Individual and group meetings focused on academic habits, study skills, and other.
- Recruit faculty from across the university as mentors.
- Biweekly Check Ins with faculty mentors.
- Event Planning and Execution.
Support for Academic Support Foundations including:
- Tracking enrollment into courses and supporting student outreach.
- Assisting with support for Math, English, and Skill+ Building Support Foundations instructors.
- Assisting with scheduling Math Support GTA visits into classes.
- Support for additional FYLE / ASC initiatives and events including instructor and PTA trainings, Lunch and Learns, and review and updates to instructor resource Canvas pages.
- Other duties as assigned.
Job Requirements
Required Education and Experience: Bachelor's Degree or equivalent combination of education/job related experience, AND minimum of 36 months of experience as a full-time Academic Advisor in higher education.
Skills:
- Effective oral and written communication and computer skills.
- Teaching and familiarity developing course materials.
- Ability to communicate with students in crisis.
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint) and ability to navigate and maintain databases.
- Skilled in communicating well and building rapport quickly with students, faculty and staff.
- Ability to work well in a diverse environment.
- Detail oriented for accuracy of data and information.
- Highly organized and ability to handle multiple projects and deadlines.
- Demonstrate ability to learn, interpret and articulate complex policies and procedures.
- Demonstrate an advanced knowledge of state, university, college, and major policies and procedures.
- Willingness to work independently, collaboratively, and under supervision.
- Committed to maintaining confidentiality and securing sensitive information.
Advertised Physical Requirements:
- Sitting for long periods of time.
- Communicate effectively.
- Ability to engage in repetitive motion.
- Standard office environment.
Departmental Preferences:
- Master's Degree.
- 24+ month experience in advising and teaching.
- 24 months experience working with students in a classroom setting.
- 24 months experience with academic advising students of various populations.
Special Instructions: If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/PoliciesHandbooks/TBTesting.
Why You Belong at the University of Oklahoma: The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here!
Equal Employment Opportunity Statement: The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services.
Hiring contingent upon a Background Check?: Yes
Special Indications: None
Job Posting: Mar 25, 2026
Required Attachments: Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process.
Important: ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!
How to Get Visa Sponsorship as a Retention Specialist
Target companies with H-1B sponsorship history
Search Migrate Mate for Retention Specialist roles filtered by sponsorship history. Companies that have sponsored H-1B visas before are far more likely to do it again than employers encountering the process for the first time.
Emphasize quantifiable retention outcomes
Employers sponsor visas for people who demonstrably move the needle. Lead with metrics: churn rate reduced, renewal rates improved, customer lifetime value increased. Concrete numbers make sponsorship conversations much easier to justify internally.
Apply early in your OPT period
Starting your job search within the first three months of OPT authorization gives you the most runway. Employers are more willing to invest in sponsorship when you have 12 months ahead of you, not three.
Know whether your degree qualifies for STEM OPT
Degrees in data analytics, information systems, or applied behavioral science often qualify for the 24-month STEM extension. Confirming your eligibility early gives employers confidence they have three full years before H-1B sponsorship becomes urgent.
Frame sponsorship as low-risk for the employer
Retention roles require little specialized equipment and are straightforward to document for an LCA. Come prepared to explain that the H-1B process for this type of role is well-established and that many mid-size companies complete it without dedicated immigration counsel.
Build internal advocates before the sponsorship conversation
Sponsorship decisions rarely come from HR alone. Build relationships with your direct manager and team lead early. Internal advocates who understand your contributions make it significantly easier for HR to approve the sponsorship process.
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Get Access To All JobsFrequently Asked Questions
Do Retention Specialist jobs qualify as specialty occupations for H-1B purposes?
Most do, provided the role requires a bachelor's degree or higher in a specific field such as business, communications, marketing, or psychology. The key is that the degree requirement must be tied to the role itself, not just a general preference. Roles at larger companies with structured customer success or CRM functions tend to have the clearest specialty occupation documentation.
Can I work as a Retention Specialist on OPT without a STEM degree?
Yes. Standard OPT is available to all F-1 students regardless of degree field, giving you 12 months of work authorization after graduation. If your degree is in a non-STEM field like communications or psychology, you won't qualify for the 24-month STEM extension, so prioritizing employers willing to sponsor H-1B within your first year is important.
What types of employers are most likely to sponsor Retention Specialists for H-1B?
SaaS companies, subscription-based businesses, financial services firms, and large consumer brands with dedicated customer success or loyalty teams are the most consistent sponsors. These industries have established immigration processes and retention functions significant enough to justify sponsorship. Browse Migrate Mate to find Retention Specialist roles at employers with verified sponsorship history.
How does the 60-day grace period affect my job search as a Retention Specialist on OPT?
If your OPT employment ends, you have 60 days to find a new authorized position before you fall out of F-1 status. During that window, you can interview and accept an offer, but you cannot begin working until your new employer is properly listed on your OPT documentation or an alternative status is in place. Start your search immediately if your position ends unexpectedly.
Do Retention Specialist roles typically require reporting to my DSO?
Yes. Any change in employer, job title, or work location must be reported to your Designated School Official within 10 days under OPT reporting requirements. If you move from a customer success role to a retention-focused position at a new company, that counts as an employer change and must be updated in SEVIS. Keeping your DSO informed protects your legal status.
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