OPT Ecommerce Specialist Jobs
Ecommerce Specialist roles involve managing online storefronts, product listings, and digital marketing campaigns, making them a strong fit for F-1 OPT students with marketing, business, or information systems backgrounds. Most positions qualify as STEM-adjacent when tied to analytics or platforms, and CPT experience in ecommerce tools like Shopify or Google Analytics strengthens applications significantly.
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Ecommerce Accounting Specialist
Ashley Furniture Industries | Arcadia, WI | Full-Time
Shift: 8:00am-4:30pm
Compensation: $18-$23/hr DOE
About Ashley Furniture
At Ashley, we're driven by a Massively Transformative Purpose: to inspire the love of home and enrich the lives of those around us by being the most innovative and competitive furniture company on the planet. Our success is built on core values of Honesty & Integrity, Passion, Drive & Discipline, and Continuous Improvement.
The Opportunity
We're seeking an Ecommerce Accounting Specialist to join our Finance team in Arcadia, WI. This role is essential to managing ecommerce liabilities, accounts receivable, and ensuring exceptional customer service across our digital commerce operations.
As our Ecommerce Accounting Specialist, you'll manage the complete lifecycle of ecommerce financial transactions—from vendor payables and revenue share processing to customer account management and dispute resolution. You'll work cross-functionally with Treasury, Licensees, customers, credit card companies, and third-party financing partners to ensure accurate, timely financial operations.
This position offers the opportunity to develop expertise in both ecommerce accounting and customer service while contributing to month-end close processes and financial reporting.
Ecommerce Liabilities & Vendor Management
- Run daily Vendor Transaction reports for Product and Revenue Share payables
- Reconcile Daily Export Files to the AS400 system
- Process weekly Inter-Company invoice payment requests through Treasury
- Review and resolve discrepancies in vendor transactions
- Run, review, balance, and process Revenue Share Reports and payment requests
- Reconcile Ashcomm D365 liabilities to AS400 AP Payables for Revenue Share and Product Invoices
- Complete month-end journal entries for Ashcomm Liabilities
- Reconcile inter-company liability accounts monthly
Licensee Relations & Support
- Respond to Licensee inquiries regarding Product and Revenue Share payments
- Provide supporting documentation as needed
- Document issues with Product and Revenue Share reporting and escalate appropriately
- Review requests, clarify with Licensees, and route to appropriate departments
Accounts Receivable Management
- Validate and research debit and credit balances with ability to correct as needed
- Balance customer payments daily
- Complete month-end journal entries related to collected payments
- Run and balance Accounts Receivable transactions
- Contact customers when funding is denied to arrange payment
- Turn accounts over to collection companies when necessary
- Review written orders for invoice/delivery address discrepancies to prevent fraud
- Coordinate with bank for credit checks with issuing banks
Customer Service & Dispute Resolution
- Respond to customer inquiries regarding orders, billing, and technical problems
- Handle credit card disputes for retail and ecommerce customers per standard procedures
- Work with credit card companies and third-party financing companies to resolve disputes
- Manage collection process for past due accounts
- Document system issues and escalate accordingly
- Maintain prompt, efficient, and accurate data entry
- Exhibit superior customer service in all interactions
Team Collaboration & Support
- Assist team members with customer issues and escalated calls
- Support backup coverage as needed
- Participate actively in departmental meetings, training, and education
- Assist with training other employees when needed
What You Bring
Education & Experience
- Associate Degree in accounting or related field (or equivalent work experience) - Required
- 3+ years of experience in accounting and customer service - Required
Core Competencies & Skills
Accounting Knowledge:
- Strong knowledge of basic accounting principles
- Experience with month-end close processes and journal entries
- Account reconciliation expertise
- Credit card processing knowledge
Technical Proficiency:
- Proficient in Microsoft Office Suite, especially Excel
- Experience with document management systems
- Computer literacy and internet navigation
- Ability to learn AS400 and D365 systems
Analytical & Problem-Solving:
- Strong attention to detail
- Analytical thinking and troubleshooting abilities
- Ability to identify and resolve discrepancies
- Handle multiple projects simultaneously within time constraints
Communication & Customer Service:
- Excellent verbal and written communication skills
- Excellent interpersonal skills
- Professional communication with customers, vendors, and co-workers
- Display empathy, understanding, and patience
- Respond professionally in difficult situations
Personal Attributes:
- Maintain strict confidentiality
- Effective time management and organizational skills
- Work independently and collaboratively in team environment
- Perform under strong demands in fast-paced environment
- Working knowledge of Continuous Improvement methodologies
- Demonstrate ethics, integrity, and trust
Schedule Expectations:
- Flexible and willing to work extended hours when necessary
- Standard business hours with occasional overtime during month-end close
Why Ashley?
Join a company that lives its values every day. At Ashley, you'll have the opportunity to:
- Grow Your Career: Develop expertise in ecommerce finance and accounting
- Make an Impact: Play a critical role in our digital commerce operations
- Continuous Learning: Participate in ongoing training and professional development
- Collaborative Culture: Work with diverse teams across finance, operations, and customer service
- Industry Leader: Be part of the world's leading furniture manufacturer and retailer
Ready to Join Our Team?
If you're detail-oriented, customer-focused, and passionate about accounting excellence, we want to hear from you. This is your opportunity to contribute to Ashley's continued success in ecommerce while developing your accounting career.
Apply today and help us continue our mission to inspire the love of home!
Ashley is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
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Get Access To All JobsTips for Finding OPT Sponsorship as an Ecommerce Specialist
Lead with platform and analytics skills
Employers hiring Ecommerce Specialists care most about hands-on experience with platforms like Shopify, WooCommerce, or Magento. Quantify your results, conversion rate improvements or revenue impact, to stand out from candidates with only coursework on their resume.
Target companies with established ecommerce operations
Mid-size to large retailers and direct-to-consumer brands with existing ecommerce teams are more likely to have OPT sponsorship experience. Startups relying on a single ecommerce hire often lack the HR infrastructure to navigate OPT work authorization paperwork efficiently.
Frame your OPT timeline clearly in applications
Specify your OPT start date and end date in your cover letter so employers can assess fit immediately. If your degree is in a STEM field, mention your STEM OPT extension eligibility upfront since it extends your authorized work period to three years total.
Build a portfolio showing real ecommerce outcomes
Screenshots, case studies, or a portfolio site showing campaigns you managed, A/B tests you ran, or stores you optimized carry more weight than a degree alone. Employers evaluating OPT candidates want evidence you can contribute from day one without a long ramp-up period.
Pursue roles with a data or analytics component
Ecommerce Specialist positions that emphasize data analysis, conversion optimization, or digital performance reporting are more likely to qualify for STEM OPT extension if your degree is in information systems, statistics, or a related field. Confirm the classification with your DSO before accepting an offer.
Engage employers who have sponsored OPT workers before
Companies that have previously hired on OPT or H-1B visa already understand the authorization process and are far less likely to withdraw an offer due to paperwork concerns. Browse Migrate Mate to filter for ecommerce roles at employers with a verified sponsorship track record.
Ecommerce Specialist OPT: Frequently Asked Questions
Do Ecommerce Specialist jobs qualify for STEM OPT extension?
It depends on your degree, not the job title alone. If your degree is in a STEM-designated field such as information systems, computer science, statistics, or a related discipline, and the role involves substantial data analysis or technical platform work, you may qualify for the 24-month STEM OPT extension. Your DSO and employer must confirm the role meets the training plan requirements before you apply for the extension.
How do I find Ecommerce Specialist jobs that are open to OPT students?
Migrate Mate is built specifically for F-1 OPT and visa-sponsored job searches, so you can browse Ecommerce Specialist roles from employers who are already open to hiring international candidates. Generic job boards rarely filter by sponsorship willingness, which means you spend time applying to roles where OPT authorization becomes a late-stage obstacle rather than an upfront expectation.
Can I start an Ecommerce Specialist job before my EAD card arrives?
No. You cannot begin working until your Employment Authorization Document is physically in hand, even if your OPT start date has passed. Notify your employer of this requirement before your intended start date so they can adjust onboarding timelines. Starting work before receiving your EAD is an unauthorized employment violation that can jeopardize your immigration status.
What happens to my OPT status if my Ecommerce Specialist role is eliminated or I leave the company?
You have a 90-day unemployment allowance across your entire OPT period, not per job. Days without employment count against that limit from the moment your authorized employment ends. If you lose your Ecommerce Specialist position, begin your job search immediately. Finding a new qualifying role and reporting it to your DSO is required to stay in compliance.
Does freelance or contract ecommerce work count as authorized OPT employment?
Yes, self-employment and contract work can qualify under OPT, but the work must be directly related to your degree field and you must report it to your DSO. Short-term project contracts or freelance consulting for multiple clients is permissible as long as each engagement is relevant to your field of study and documented properly in SEVIS.