Patient Engagement Specialist Jobs
Patient Engagement Specialist jobs are open across healthcare systems, health insurance, telehealth, and patient advocacy organizations, from entry-level coordinator roles to senior and program manager positions, with specializations in outreach, care coordination, and health literacy. Scan the live roles below and apply to whichever ones fit.
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Our nationally accredited team is currently seeking a Patient Engagement Specialist to provide administrative support and care collaboration to current and future clients and their families.
Our Mission: At Transitions Counseling and Consulting, we provide accessible, skilled mental health services for children, teenagers, and adults at convenient locations throughout Arizona. Our mission is to provide safe, high-quality mental health services in an ethical environment that embraces diversity and to train the next generation of therapists to also do so competently and confidently. We strive to be an organization that others enthusiastically recommend to their friends, families, and colleagues – whether for treatment, training, or a career – based on our empathy, technical skill, and the support we give to one another and all those we serve.
What we provide:
We focus on taking great care of our team so they can focus on taking great care of our clients! We offer the following benefits for full-time employees:
- Competitive Compensation: $22.00/hr + $10k in annual bonus incentives.
- Generous Time Off: 4.5 working weeks off your first year, including general PTO, holidays, and your birthday.
- Comprehensive Health Coverage: Choose from multiple BCBS medical plans, including access to Blue365 for discounts on apparel, fitness, travel, and more.
- Dental & Vision Plans: Comprehensive coverage to keep you and your family covered.
- Retirement Savings: 401(k) to help you plan for the future.
- Health Savings Account (HSA): Employer-matched contributions to support your healthcare needs.
- Dependent Care FSA: Tax-advantaged savings for childcare and dependent care expenses.
- Wellness Resources: Access to the Sharecare wellness platform for health tools, resources, and personalized support.
- Professional Growth: Advancement and specific focus opportunities
- Collaborative Culture: Join a team with a strong, supportive culture and robust back-office support for care coordination, scheduling, and billing.
Client Engagement:
- Provide a warm, compassionate, and helpful experience for individuals seeking mental health care.
- Answer incoming calls, assess client needs, explain available services, and help clients schedule appropriate appointments.
- Proactively follow up with prospective clients, referrals, missed appointments, and waitlists to help individuals successfully connect with care.
- Address practical barriers to accessing care and coordinate with other departments to resolve concerns and ensure appropriate follow-through.
- Maintain accurate scheduling, client information, and documentation in approved systems.
Quality and Team Support:
- Collaborate with team members and other departments to ensure a seamless and supportive client experience.
- Follow assigned schedules and workflow priorities to ensure timely responses to clients.
- Participate in training, coaching, and professional development to strengthen client engagement skills and service quality.
- Meet individual performance expectations for call responsiveness, appropriate intake scheduling, accuracy, and follow-up completion.
- Follow organizational policies, privacy requirements, scheduling guidelines, and appropriate escalation procedures.
- Apply feedback and contribute ideas to improve client experiences, team effectiveness, and access to care.
Qualifications include:
- Minimum: High school graduate or equivalent
- Experience in sales and marketing preferred
- Experience in a healthcare or behavioral health setting preferred
- Experience working with an electronic healthcare record (EHR) preferred
- Strong basic computing skills with Microsoft Office programs (Word, Excel)
- Must have excellent organizational skills, ability to work well with frequent interruptions, and ability to communicate with a variety of others in a manner that is direct, clear, courteous, and tactful in person, by phone, and by email
- Provide current level one fingerprint clearance card issued by the Arizona Department of Public Safety and renew as applicable.
- Continuously maintain active Cardiopulmonary Resuscitation (CPR) and first aid certification.
- No suspension/exclusion/debarment from participation in federal health care programs (e.g., TriWest, TRICARE, Medicare, Medicaid, SCHIP, etc.).
Transitions Counseling and Consulting conducts candidate evaluations, interviews, and hiring decisions with real people, not AI.
Our nationally accredited team is currently seeking a Patient Engagement Specialist to provide administrative support and care collaboration to current and future clients and their families.
Our Mission: At Transitions Counseling and Consulting, we provide accessible, skilled mental health services for children, teenagers, and adults at convenient locations throughout Arizona. Our mission is to provide safe, high-quality mental health services in an ethical environment that embraces diversity and to train the next generation of therapists to also do so competently and confidently. We strive to be an organization that others enthusiastically recommend to their friends, families, and colleagues – whether for treatment, training, or a career – based on our empathy, technical skill, and the support we give to one another and all those we serve.
What we provide:
We focus on taking great care of our team so they can focus on taking great care of our clients! We offer the following benefits for full-time employees:
- Competitive Compensation: $22.00/hr + $10k in annual bonus incentives.
- Generous Time Off: 4.5 working weeks off your first year, including general PTO, holidays, and your birthday.
- Comprehensive Health Coverage: Choose from multiple BCBS medical plans, including access to Blue365 for discounts on apparel, fitness, travel, and more.
- Dental & Vision Plans: Comprehensive coverage to keep you and your family covered.
- Retirement Savings: 401(k) to help you plan for the future.
- Health Savings Account (HSA): Employer-matched contributions to support your healthcare needs.
- Dependent Care FSA: Tax-advantaged savings for childcare and dependent care expenses.
- Wellness Resources: Access to the Sharecare wellness platform for health tools, resources, and personalized support.
- Professional Growth: Advancement and specific focus opportunities
- Collaborative Culture: Join a team with a strong, supportive culture and robust back-office support for care coordination, scheduling, and billing.
Client Engagement:
- Provide a warm, compassionate, and helpful experience for individuals seeking mental health care.
- Answer incoming calls, assess client needs, explain available services, and help clients schedule appropriate appointments.
- Proactively follow up with prospective clients, referrals, missed appointments, and waitlists to help individuals successfully connect with care.
- Address practical barriers to accessing care and coordinate with other departments to resolve concerns and ensure appropriate follow-through.
- Maintain accurate scheduling, client information, and documentation in approved systems.
Quality and Team Support:
- Collaborate with team members and other departments to ensure a seamless and supportive client experience.
- Follow assigned schedules and workflow priorities to ensure timely responses to clients.
- Participate in training, coaching, and professional development to strengthen client engagement skills and service quality.
- Meet individual performance expectations for call responsiveness, appropriate intake scheduling, accuracy, and follow-up completion.
- Follow organizational policies, privacy requirements, scheduling guidelines, and appropriate escalation procedures.
- Apply feedback and contribute ideas to improve client experiences, team effectiveness, and access to care.
Qualifications include:
- Minimum: High school graduate or equivalent
- Experience in sales and marketing preferred
- Experience in a healthcare or behavioral health setting preferred
- Experience working with an electronic healthcare record (EHR) preferred
- Strong basic computing skills with Microsoft Office programs (Word, Excel)
- Must have excellent organizational skills, ability to work well with frequent interruptions, and ability to communicate with a variety of others in a manner that is direct, clear, courteous, and tactful in person, by phone, and by email
- Provide current level one fingerprint clearance card issued by the Arizona Department of Public Safety and renew as applicable.
- Continuously maintain active Cardiopulmonary Resuscitation (CPR) and first aid certification.
- No suspension/exclusion/debarment from participation in federal health care programs (e.g., TriWest, TRICARE, Medicare, Medicaid, SCHIP, etc.).
Transitions Counseling and Consulting conducts candidate evaluations, interviews, and hiring decisions with real people, not AI.
Patient Engagement Specialist Jobs by Experience Level
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Find JobsPatient Engagement Specialist Job Market
Who's Hiring
Top Industries Hiring
- Science & Research
- Healthcare & Medical Services
- Biotechnology & Pharmaceuticals
What Employers Look For
The qualifications that appear most often in patient engagement specialist jobs.
- Experience with electronic health record systems such as Epic or Cerner
- Strong communication skills for outreach to patients via phone, text, and in person
- Knowledge of care coordination, chronic disease management, or population health programs
- Associate or bachelor's degree in health sciences, social work, or a related field
- Bilingual proficiency, particularly Spanish, is frequently preferred or required
- Familiarity with HIPAA compliance and patient privacy regulations
Tips for Your Patient Engagement Specialist Job Search
Tailor your resume to patient populations
Highlight the specific patient populations you've worked with, such as chronic disease patients, post-discharge cases, or underserved communities. Hiring managers for these roles scan for population-specific experience, not just general customer service or administrative history.
Certify in motivational interviewing techniques
Many job postings for patient engagement specialists call out motivational interviewing as a required or preferred skill. Earning a recognized certification gives you a concrete credential to list and signals you can handle difficult, emotionally complex patient conversations.
Apply early to roles that fit
Migrate Mate lists patient engagement specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter for care setting before applying
Patient engagement work differs significantly between inpatient, outpatient, telehealth, and community health settings. Read postings closely for the care environment and confirm your experience matches, since interviewers will probe your familiarity with their specific patient touchpoints.
Prepare patient scenario answers for interviews
Interviewers in this field almost always present a scenario involving a non-adherent or hard-to-reach patient. Practice a structured response that walks through how you'd identify barriers, adapt your outreach method, and document the outcome in a care management system.
Negotiate your scope in the offer conversation
Patient engagement specialist roles vary widely in whether you handle outbound calls, in-person visits, care coordination, or all three. Use the offer stage to clarify caseload size, communication channels you'll own, and how success is measured before you accept.
Patient Engagement Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most patient engagement specialists?
Jasper Grove Recovery, Copley Hospital, and Family Health Centers of San Diego are hiring the most patient engagement specialists right now, with openings concentrated in New York, California, and Indiana, based on current listings on Migrate Mate as of November 2026. Health systems, managed care organizations, and telehealth companies consistently represent the largest share of active postings.
How many patient engagement specialist jobs are remote?
About 81% of patient engagement specialist openings are fully remote or hybrid as of November 2026, with the highest remote share found in outbound outreach, health coaching, and telehealth-specific roles. Positions requiring in-person patient visits, community health work, or bedside coordination remain predominantly on-site.
How do you become a patient engagement specialist?
Start by building direct experience working with patients, whether through healthcare administration, medical assisting, community health work, or social services. Develop skills in motivational interviewing, electronic health records, and care coordination. Many employers prefer candidates with an associate or bachelor's degree in a health-related field, though demonstrated patient-facing experience often carries equal weight in hiring decisions.
How do you get hired as a patient engagement specialist with little experience?
Focus on roles labeled coordinator or associate, which typically require less clinical background and emphasize communication skills. Volunteering with community health organizations, patient advocacy groups, or crisis hotlines builds relevant experience quickly. Highlight any customer service, case management, or health education work in your resume, and get familiar with how electronic health records are used in outreach workflows.
What does the patient engagement specialist interview process look like?
Most hiring processes include a phone screen, one or two video or in-person interviews, and sometimes a scenario or role-play exercise simulating a patient outreach call. Interviewers focus on how you handle resistant or disengaged patients, your familiarity with care management tools, and your ability to document interactions accurately. Some employers add a panel interview with clinical or operations staff before extending an offer.
Where can I find and apply to patient engagement specialist jobs?
You can find and apply to patient engagement specialist jobs on Migrate Mate, which lists current openings from across the United States. Search the roles that match your experience, care setting preference, and location, then apply directly to each listing that fits.
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