Patient Financial Counselor Jobs
Patient Financial Counselor jobs are open across hospitals, health systems, outpatient clinics, and revenue cycle management firms, from entry-level to senior and lead roles, with specializations in insurance verification, charity care, and billing advocacy. Scan the live roles below and apply to whichever ones fit.
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Showing 5 of 66+ Patient Financial Counselor jobs
Responsibilities:
- Patient Financials: Meet with patients before or after services to review insurance coverage, estimate out-of-pocket costs, and explain financial obligations
- Insurance Verification and Authorization: Verify insurance benefits, obtain prior authorizations, and confirm eligibility to ensure timely reimbursement and reduce claim denials
- Assistance with Financial Aid Programs: Help patients apply for financial assistance, charity care, Medicaid, or payment plans based on financial need and hospital policy
- Education and Counseling: Educate patients and families about billing procedures, insurance processes, and available financial resources in a clear and compassionate manner
- Billing and Collections Support: Collaborate with billing teams to resolve account issues, explain bills to patients, and follow up on outstanding balances or denied claims
- Coordination with Internal Departments: Work closely with admissions, registration, case management, and clinical departments to ensure accurate and complete financial information
- Knowledge of standard insurance companies and verification requirements.
- Well versed in authorization processes for all payers.
- Ability to multi-task, prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
- Customer Services experience required.
- High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).
- Health, dental, and vision insurance options
- Paid vacation, sick time and holidays
- Bereavement leave, FMLA and other leave options
- Employer 401K options
- Tuition reimbursement options
- Life, disability, and other insurance options
- Many other amazing benefits
Responsibilities:
- Patient Financials: Meet with patients before or after services to review insurance coverage, estimate out-of-pocket costs, and explain financial obligations
- Insurance Verification and Authorization: Verify insurance benefits, obtain prior authorizations, and confirm eligibility to ensure timely reimbursement and reduce claim denials
- Assistance with Financial Aid Programs: Help patients apply for financial assistance, charity care, Medicaid, or payment plans based on financial need and hospital policy
- Education and Counseling: Educate patients and families about billing procedures, insurance processes, and available financial resources in a clear and compassionate manner
- Billing and Collections Support: Collaborate with billing teams to resolve account issues, explain bills to patients, and follow up on outstanding balances or denied claims
- Coordination with Internal Departments: Work closely with admissions, registration, case management, and clinical departments to ensure accurate and complete financial information
- Knowledge of standard insurance companies and verification requirements.
- Well versed in authorization processes for all payers.
- Ability to multi-task, prioritize needs to meet required timelines.
- Analytical and problem-solving skills.
- Customer Services experience required.
- High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires).
- Health, dental, and vision insurance options
- Paid vacation, sick time and holidays
- Bereavement leave, FMLA and other leave options
- Employer 401K options
- Tuition reimbursement options
- Life, disability, and other insurance options
- Many other amazing benefits
See All 66 Patient Financial Counselor Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsPatient Financial Counselor Job Market
Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in patient financial counselor jobs.
- Knowledge of insurance verification, prior authorization, and explanation of benefits processes
- Experience collecting patient payments and setting up payment plans at point of service
- Familiarity with Medicaid, Medicare, and commercial payer billing guidelines
- Proficiency in hospital information systems such as Epic, Cerner, or Meditech
- High school diploma or GED required, associate or bachelor's degree preferred
- CRCS, CHAA, or equivalent revenue cycle certification preferred by many employers
Tips for Your Patient Financial Counselor Job Search
Tailor your resume to revenue cycle language
Hiring managers in healthcare finance scan for terms like accounts receivable, insurance verification, prior authorization, and ICD-10 coding familiarity. Mirror the exact language from each job posting so your resume clears applicant tracking systems before a human ever reads it.
Highlight your CRCS or CHAA credential prominently
If you hold a Certified Revenue Cycle Specialist or Certified Healthcare Access Associate credential, put it in your resume header, not buried in a skills section. Many postings screen for these certifications before reviewing experience, so visibility early matters.
Apply early to roles that fit
Migrate Mate lists patient financial counselor openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your payer mix experience
Employers distinguish between Medicaid, Medicare, and commercial insurance experience because workflows differ significantly. When a posting specifies a payer mix, confirm your resume addresses that mix directly rather than listing insurance experience as a single generic skill.
Prepare for scenario-based interview questions
Interviewers frequently ask how you handled a patient who could not afford their bill or disputed a charge. Prepare two or three specific examples that show de-escalation, financial assistance program knowledge, and a resolution, not just empathy in the abstract.
Negotiate by referencing your collections performance
If you have concrete data on payment plan completion rates, charity care approvals processed, or days in accounts receivable you helped reduce, bring those figures to the offer conversation. Healthcare finance hiring managers respond to measurable outcomes more than general experience claims.
Patient Financial Counselor Jobs: Frequently Asked Questions
Which companies are hiring the most patient financial counselors?
The companies hiring the most patient financial counselors right now include Providence, Mountain View Hospital, and Johns Hopkins Health System, with the largest share of openings in Florida, Idaho, and Iowa, based on current listings on Migrate Mate as of November 2026. Large health systems and revenue cycle outsourcing firms tend to post the highest volume of openings consistently.
How many patient financial counselor jobs are remote?
About 33% of patient financial counselor openings are fully remote or hybrid as of November 2026, with remote roles concentrated in insurance verification, financial counseling by phone, and self-pay follow-up. Roles that require face-to-face patient interaction at registration desks or bedside remain predominantly on-site.
How do you become a patient financial counselor?
Start by earning a high school diploma and gaining experience in a healthcare administrative or customer service role, since most employers value direct patient or billing contact over a specific degree. Pursue a CRCS or CHAA certification to formalize your revenue cycle knowledge. Build familiarity with at least one major hospital information system, and apply to entry-level financial counseling or patient access roles to develop hands-on billing and insurance skills.
Can you get hired as a patient financial counselor with little experience?
Yes, many employers hire candidates with limited experience if they demonstrate strong communication skills, basic math competency, and comfort discussing finances with patients in difficult situations. Entry points include patient access representative and registration specialist roles, which overlap heavily with financial counseling duties. Volunteering in a hospital billing department or completing a medical billing certificate program can also help you compete without a lengthy work history in the field.
What does the patient financial counselor interview process look like?
The process typically begins with a phone screen from HR covering your background and availability, followed by a panel or one-on-one interview with a revenue cycle manager. Expect scenario questions about handling uninsured patients, explaining charity care programs, and resolving billing disputes. Some employers administer a short written or computer-based assessment testing insurance terminology or basic math. The process usually runs two to three rounds before an offer.
Where can I find and apply to patient financial counselor jobs?
You can find and apply to patient financial counselor jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your experience level, payer background, and preferred setting, then apply directly to each listing that fits your situation.
See All 66 Patient Financial Counselor Jobs
Find roles that match your experience and apply in just a few clicks.
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