Mid Level Patient Relations Manager Jobs
Mid level patient relations manager jobs go to professionals ready to own patient experience initiatives, coordinate across departments, and resolve complex concerns with limited oversight. Roles cover on-site, remote, and hybrid settings across Healthcare & Medical Services, Technology & Software, and Energy, with employers like Amazon, Suburban Propane, and Cresta hiring at this level now.
Find JobsOverview
Showing 5 of 93+ Mid Level Patient Relations Manager jobs
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Client Manager 2 acts as a liaison for sales and account management for large employer group clients. This position develops sales strategies focused on profitability, retention, and growth.
Essential Functions of the Role
- Develops sound sales strategies focused on retention and growth.
- Serves as a lead strategic contact between the assigned clients and the health plan.
- Seeks out community service or business networking opportunities in the community.
- Maintains contact and communication with leadership regarding account activities.
- Runs financial reports or performs basic financial investigation on utilization data and market research study.
Key Success Factors
- Experience in HMO, group health insurance, or marketing/public relations is required. At least two years of client/account service experience is needed.
- Seasoned sales and service professional with an instinctive ability to understand client needs. Trained at communicating with team members at all levels of the organization. Endless energy and enthusiasm for service and innovation.
- Able to prioritize workload and set expectations to deliver a high level of client satisfaction.
- Able to successfully manage clients with substantial total membership volume.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Hmo/Group 1 Texas License (HMO): HMO/Group 1 Texas License required within 6 months of hire or transfer.
About Us
Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.
Our Core Values are:
- We serve faithfully by doing what's right with a joyful heart.
- We never settle by constantly striving for better.
- We are in it together by supporting one another and those we serve.
- We make an impact by taking initiative and delivering exceptional experience.
Benefits
Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:
- Immediate eligibility for health and welfare benefits
- 401(k) savings plan with dollar-for-dollar match up to 5%
- Tuition Reimbursement
- PTO accrual beginning Day 1
Note: Benefits may vary based upon position type and/or level.
Job Summary
The Client Manager 2 acts as a liaison for sales and account management for large employer group clients. This position develops sales strategies focused on profitability, retention, and growth.
Essential Functions of the Role
- Develops sound sales strategies focused on retention and growth.
- Serves as a lead strategic contact between the assigned clients and the health plan.
- Seeks out community service or business networking opportunities in the community.
- Maintains contact and communication with leadership regarding account activities.
- Runs financial reports or performs basic financial investigation on utilization data and market research study.
Key Success Factors
- Experience in HMO, group health insurance, or marketing/public relations is required. At least two years of client/account service experience is needed.
- Seasoned sales and service professional with an instinctive ability to understand client needs. Trained at communicating with team members at all levels of the organization. Endless energy and enthusiasm for service and innovation.
- Able to prioritize workload and set expectations to deliver a high level of client satisfaction.
- Able to successfully manage clients with substantial total membership volume.
Belonging Statement
We believe that all people should feel welcomed, valued and supported.
QUALIFICATIONS
- EDUCATION - Bachelor's or 4 years of work experience above the minimum qualification
- EXPERIENCE - 5 Years of Experience
- CERTIFICATION/LICENSE/REGISTRATION -
Hmo/Group 1 Texas License (HMO): HMO/Group 1 Texas License required within 6 months of hire or transfer.
See All 93 Mid Level Patient Relations Manager Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsMid Level Patient Relations Manager Job Market
Who's Hiring
- Amazon12
- Suburban Propane9
- Cresta2
- NVIDIA2
- Fortinet2
Top Industries Hiring
- Healthcare & Medical Services19
- Technology & Software17
- Energy11
- Education4
- Insurance4
Mid Level Patient Relations Manager Jobs: Frequently Asked Questions
How do I get a mid level patient relations manager job?
Position your experience around ownership, not just tasks. Highlight cases where you resolved escalated patient concerns, led process improvements, or coordinated cross-functional teams without being directed every step. Applications that show measurable impact, such as improved satisfaction scores or reduced complaint resolution time, stand out. Tailor your resume to reflect accountability and independent judgment, not just daily duties.
Which companies hire mid level patient relations managers?
Companies hiring mid level patient relations managers right now include Amazon, Suburban Propane, and Cresta, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to come from health systems, hospital networks, and large outpatient groups that need experienced professionals to manage patient concerns and support service quality programs.
Are there remote mid level patient relations manager jobs?
Yes, though many roles still require an on-site or hybrid presence given the patient-facing nature of the work. About 26% of mid level patient relations manager openings are remote or hybrid as of November 2026, with fully remote positions more common in administrative, complaint documentation, or telephone-based patient liaison functions than in clinical settings.
How do I move up to a mid level patient relations manager role?
Moving into a mid level patient relations manager role takes deliberate skill-building in your early years. Focus on taking ownership of patient complaint workflows, volunteering for quality improvement projects, and developing comfort with difficult conversations. Demonstrating that you can manage situations independently, document outcomes accurately, and contribute to team-wide improvements signals readiness for increased responsibility and mid level consideration.
Which industries hire the most mid level patient relations managers?
Mid Level patient relations manager roles concentrate in Healthcare & Medical Services, Technology & Software, and Energy, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring at this level because they operate at scale, face high patient volume, and need experienced professionals who can manage service recovery and ensure consistent care experiences across departments.