Senior Level Platform Product Manager Jobs
Senior level platform product manager jobs place experienced product leaders in charge of platform strategy, cross-functional roadmaps, and the engineering partnerships that bring them to life. Roles are spread across on-site, remote, and hybrid settings in Technology & Software, Fintech, and Banking & Financial Services, with employers like JPMorganChase, Klaviyo, and Modus Closing hiring at this level now.
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About American Express Digital Labs
American Express Digital Labs catalyzes digital innovation across the enterprise by originating, incubating, and scaling products and platforms that matter to our customers’ digital lives. We combine creativity, customer centricity, and technical excellence to reimagine how Card Members experience payments and membership in a digital world.
As a fast-moving, entrepreneurial team, we partner with leading technology companies and strategic partners to bring differentiated digital payment solutions and engaging membership experiences to market.
Role Overview
As Director, Product Development – MCP Platform & Agent Ecosystem, you will define and lead the platform strategy that enables Large Language Models (LLMs), AI agents, and external AI platforms to securely access American Express capabilities through the Model Context Protocol (MCP). This role will help establish how American Express participates in the rapidly evolving agent ecosystem while creating reusable foundations that power AI experiences across both external platforms and American Express digital channels.
You will own the core MCP platform, standards, and operating model that enable product teams across the company to expose capabilities in a secure, scalable, and consistent manner. Working closely with MCP use case teams and business owners, you will define best practices for tool design, authentication, authorization, documentation, evaluation, observability, personalization, and responsible AI governance. As the company’s MCP subject matter expert, you will build a center of excellence that accelerates adoption while ensuring a high bar for quality, security, compliance, and customer experience.
Success in this role requires a unique blend of platform product management, AI fluency, developer experience expertise, ecosystem thinking, and strong cross-functional leadership.
Minimum Qualifications
- 8+ years of product management experience, with significant experience leading platform, API, developer platform, or infrastructure products.
- Proven experience defining product strategy and delivering large-scale platform capabilities across multiple stakeholder groups.
- Experience building developer-facing products, APIs, SDKs, or ecosystem platforms.
- Strong understanding of authentication, authorization, identity, OAuth, consent management, platform security, and data governance concepts.
- Experience working across legal, compliance, privacy, and risk stakeholders to launch customer-facing platform capabilities.
- Demonstrated ability to operate effectively in highly cross-functional environments and influence without direct authority.
- Experience defining product metrics, experimentation frameworks, and data-driven decision-making processes.
- Excellent written and verbal communication skills, including the ability to translate complex technical concepts into clear business outcomes.
- Bachelor’s degree or equivalent experience.
Preferred Qualifications
- Experience working with Large Language Models (LLMs), AI agents, agentic systems, MCP, function calling, tool orchestration, or related technologies.
- Experience building products for developer ecosystems, partner integrations, marketplaces, or platform businesses.
- Knowledge of MCP standards, agent frameworks, AI tooling ecosystems, and emerging industry patterns.
- Experience defining AI governance, responsible AI controls, model evaluation frameworks, or AI platform standards.
- Experience defining observability, telemetry, monitoring, analytics, or platform measurement capabilities.
- Familiarity with personalization platforms, customer context systems, conversational AI experiences, or AI-driven recommendation capabilities.
- Experience partnering with security, identity, privacy, and enterprise architecture organizations on platform-scale initiatives.
- Experience leading products in highly regulated industries such as financial services, payments, fintech, or technology.
- Advanced degree in Business, Computer Science, Engineering, or related field.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site .
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Find JobsSenior Level Platform Product Manager Job Market
Who's Hiring
- JPMorganChase12
- Klaviyo5
- Modus Closing4
- GEICO3
- Intuit3
Top Industries Hiring
- Technology & Software45
- Fintech16
- Banking & Financial Services16
- Investment & Asset Management15
- Insurance6
Senior Level Platform Product Manager Jobs: Frequently Asked Questions
How do I get a senior level platform product manager job?
Employers hiring at this level look for candidates who have owned a platform end-to-end, not just contributed to one. Demonstrating that you have defined API strategy, driven developer adoption, or aligned infrastructure investment to business outcomes gives you a clear edge. Strong candidates also show they have mentored product managers and influenced engineering roadmaps without direct authority.
Which companies hire senior level platform product managers?
Companies hiring senior level platform product managers right now include JPMorganChase, Klaviyo, and Modus Closing, based on current listings on Migrate Mate as of July 2026. Hiring at this level comes primarily from technology-forward enterprises, high-growth software companies, and large organizations building or scaling internal developer platforms.
Are there remote senior level platform product manager jobs?
Yes, though availability varies by company and platform complexity. About 41% of senior level platform product manager openings are remote or hybrid as of July 2026, reflecting how much of this work centers on asynchronous collaboration across distributed engineering teams. On-site roles tend to cluster at companies with heavily integrated infrastructure or hardware dependencies.
What makes a platform product manager role senior level?
Senior level platform product manager roles are defined by scope and accountability, not just tenure. You are expected to set platform direction, make build-versus-buy decisions, and own outcomes across multiple product teams that depend on your infrastructure. You also mentor other product managers, represent the platform in executive conversations, and navigate competing priorities from engineering, security, and business stakeholders simultaneously.
Which industries hire the most senior level platform product managers?
Senior Level platform product manager roles concentrate in Technology & Software, Fintech, and Banking & Financial Services, based on current listings on Migrate Mate as of July 2026. These sectors drive hiring at this level because their products depend on scalable, well-governed platform infrastructure, creating sustained demand for experienced leaders who can balance technical depth with strategic alignment.