Platform Specialist Jobs
Platform Specialist jobs are open across technology, fintech, healthcare, and media, from entry-level to senior and lead roles, with specializations in platform operations, integrations, and partner management. See the openings below and apply to the ones that match your experience.
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Showing 5 of 56+ Platform Specialist jobs
Platform User Operations Specialist Project Intern (TikTok-Platform Responsibility-User Feedback Operations) - 2027 Start
Location :
San Jose
Employment Type :
Intern
Job Code :
A110318A
Responsibilities
Our Platform User Operations (PUO) Team is responsible for providing instant troubleshooting and consulting services to internal platform users. This position is mainly responsible for: receiving and resolving user queries, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. The team operates 7 days a week. Team members generally work 5 days/week with weekend shift coverage on a rotating basis. Generally, shifts are 8am-5pm during daylight saving time and 7am-4pm during non-daylight saving time, but specific shift hours and days could change based on the actual business needs. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. Successful candidates must be able to commit to 5 days on-site per week and at least 4 months long internship period, with immediate availability preferred. Responsibilities: - Respond to user queries in a timely and accurate manner, via internal platform and IM chat; - Identify user needs, and quickly troubleshoot technical issues by using internal databases, effective workarounds, and solutions provided by the Engineering teams; - Follow up with users to ensure the reported technical issues are resolved; - Analyze tickets to identify process improvement opportunities; - Assist and support training projects and user feedback projects; - Partner with the Engineering team on product optimizations will be a plus.
Qualifications
Minimum Qualifications: - Currently pursuing an Undergraduate in computer science, statistics, information management, data science or a related discipline; - Familiarity with HTML, JavaScript, SQL, HTTP protocols, and internet technologies; - Excellent problem-solving, critical thinking, and analytical, ability to organize and work independently with rapidly changing priorities. - Fluency in written and spoken Chinese is needed to manage stakeholders in China market. Preferred Qualifications: - Demonstrated ability to code in any programming language and able to construct complex SQL queries - Strong teamwork and communication skills, proactive thinking, learning ability, and adaptability; - Proactive, possesses strong initiatives, and ownership. - AI Operations experience
Job Information
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $25- $25.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Platform User Operations Specialist Project Intern (TikTok-Platform Responsibility-User Feedback Operations) - 2027 Start
Location :
San Jose
Employment Type :
Intern
Job Code :
A110318A
Responsibilities
Our Platform User Operations (PUO) Team is responsible for providing instant troubleshooting and consulting services to internal platform users. This position is mainly responsible for: receiving and resolving user queries, communicating with our engineering teams, analyzing and providing the best solutions, maintaining the SOP, writing daily reports, following the escalation process, and providing top-quality user experience. The team operates 7 days a week. Team members generally work 5 days/week with weekend shift coverage on a rotating basis. Generally, shifts are 8am-5pm during daylight saving time and 7am-4pm during non-daylight saving time, but specific shift hours and days could change based on the actual business needs. As a Project Intern, you will contribute to impactful short-term projects and gain hands-on experience in a fast-paced, professional environment. This internship offers the opportunity to develop practical skills, apply your knowledge to real-world challenges, and explore your career interests. Applications are reviewed on a rolling basis, so we encourage you to apply early. Successful candidates must be able to commit to 5 days on-site per week and at least 4 months long internship period, with immediate availability preferred. Responsibilities: - Respond to user queries in a timely and accurate manner, via internal platform and IM chat; - Identify user needs, and quickly troubleshoot technical issues by using internal databases, effective workarounds, and solutions provided by the Engineering teams; - Follow up with users to ensure the reported technical issues are resolved; - Analyze tickets to identify process improvement opportunities; - Assist and support training projects and user feedback projects; - Partner with the Engineering team on product optimizations will be a plus.
Qualifications
Minimum Qualifications: - Currently pursuing an Undergraduate in computer science, statistics, information management, data science or a related discipline; - Familiarity with HTML, JavaScript, SQL, HTTP protocols, and internet technologies; - Excellent problem-solving, critical thinking, and analytical, ability to organize and work independently with rapidly changing priorities. - Fluency in written and spoken Chinese is needed to manage stakeholders in China market. Preferred Qualifications: - Demonstrated ability to code in any programming language and able to construct complex SQL queries - Strong teamwork and communication skills, proactive thinking, learning ability, and adaptability; - Proactive, possesses strong initiatives, and ownership. - AI Operations experience
Job Information
【For Pay Transparency】Compensation Description (Hourly) - Campus Intern
The hourly rate range for this position in the selected city is $25- $25.
Benefits may vary depending on the nature of employment and the country work location. Interns have day one access to health insurance, life insurance, wellbeing benefits and more. Interns also receive 10 paid holidays per year and paid sick time (56 hours if hired in first half of year, 40 if hired in second half of year). Interns who are not working 100% remote may also be eligible for housing allowance.
The Company reserves the right to modify or change these benefits programs at any time, with or without notice.
For Los Angeles County (unincorporated) Candidates:
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
3. Exercising sound judgment.
About TikTok
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
TikTok Accommodation
TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request
Platform Specialist Jobs by Experience Level
See All 56 Platform Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
Find Platform Specialist JobsPlatform Specialist Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
- Electronics & Hardware
- Healthcare & Medical Services
What Employers Look For
The qualifications that appear most often in platform specialist jobs.
- Experience managing or supporting a software platform, marketplace, or cloud-based product
- Proficiency with API integrations, webhooks, or platform configuration tools
- Familiarity with applicant tracking systems, CRM platforms, or enterprise SaaS environments
- Strong cross-functional communication with product, engineering, and operations stakeholders
- Bachelor's degree in business, computer science, information systems, or a related field
- Relevant platform certifications such as Salesforce Administrator, AWS Cloud Practitioner, or similar
Tips for Your Platform Specialist Job Search
Tailor your resume to platform context
Platform specialist roles vary sharply by industry. A resume built for a SaaS platform team should lead with API integrations and product workflows, while one targeting a media company should front-load content distribution and monetization systems. Reorder your bullets to match the platform type.
Highlight cross-functional coordination experience
Hiring managers for platform specialist roles consistently look for evidence that you've worked across engineering, product, and business teams. Name the specific teams you partnered with and the outcomes those partnerships produced, not just the tools or processes you managed.
Apply early to roles that fit
Migrate Mate lists platform specialist openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Target postings that name your platform stack
Filter openings by the platform technologies you know best, whether that's cloud infrastructure, CRM ecosystems, or marketplace platforms. Applying to roles where your stack overlaps with the job description puts you ahead of generalist candidates from the first screen.
Prepare a platform walkthrough for interviews
Many platform specialist interviews include a live or recorded platform demo or troubleshooting scenario. Practice walking through a platform you know well, explaining architecture decisions and trade-offs out loud, so you can replicate that fluency under interview conditions.
Negotiate scope alongside compensation
Platform specialist roles often expand quickly as companies build out integrations. When you receive an offer, clarify ownership boundaries, platform roadmap involvement, and escalation paths in writing. These details affect your day-to-day authority as much as your base pay.
Platform Specialist Jobs: Frequently Asked Questions
Which companies are hiring the most platform specialists?
The most active employers for platform specialists right now are TikTok, Pipestone, and Apple, and the most openings are in California, Michigan, and New York, based on current listings on Migrate Mate as of November 2026. Demand is especially strong at technology companies, enterprise software vendors, and financial services firms scaling their digital platforms.
How many platform specialist jobs are remote?
About 65% of platform specialist openings are fully remote or hybrid as of November 2026, reflecting strong employer flexibility for this role. Fully remote arrangements are most common in platform operations, integrations support, and partner enablement, where the work is documentation- and system-heavy rather than tied to a physical office or on-site infrastructure.
How do you become a platform specialist?
Start by building hands-on experience with a specific platform, whether that is a CRM, cloud environment, marketplace, or enterprise SaaS tool, through work, internships, or self-directed projects. Earn a relevant certification to validate that expertise. Then target roles where the platform you know is central to the job, moving into broader specialist positions as your cross-functional experience grows.
Can you get hired as a platform specialist without direct experience?
Yes, candidates with adjacent experience in technical support, operations, or product coordination regularly move into platform specialist roles. Employers weight demonstrated familiarity with the platform type heavily. Building a portfolio of platform projects, completing official certifications, and applying to associate or junior-level specialist openings are the most direct paths in without a formal specialist title on your resume.
What does the platform specialist interview process look like?
Most platform specialist interviews include an initial recruiter screen, a hiring manager conversation focused on your platform background and cross-functional experience, and a technical or scenario-based round where you walk through a real platform problem or configuration challenge. Some employers add a take-home exercise or a live platform walkthrough. Final rounds typically involve a conversation with a product, engineering, or operations stakeholder.
Where can I find and apply to platform specialist jobs?
You can find and apply to platform specialist jobs on Migrate Mate, which lists current openings from across the United States. Search for roles that match your platform background and seniority level, then apply directly to each listing that fits.
See All 56 Platform Specialist Jobs
Find roles that match your experience and apply in just a few clicks.
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