Prevailing Wage for First-Line Supervisors of Non-Retail Sales Workers
The prevailing wage for First-Line Supervisors of Non-Retail Sales Workers (SOC 41-1012) sets the DOL-mandated salary floor sponsors must meet for H-1B, E-3, and green card positions. Whether the role is titled Inside Sales Supervisor, Customer Service Supervisor, or Customer Service Department Supervisor, DOL assigns four experience levels, and the floor shifts significantly by city.
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Level 1 applies to entry-level supervisors with limited experience, typically newly promoted from a sales contributor role with minimal prior supervisory responsibility. DOL expects routine oversight of a defined team under close management direction.
Level 2 covers qualified supervisors with moderate experience independently managing a non-retail sales team. This is the most common LCA filing level for First-Line Supervisors of Non-Retail Sales Workers, reflecting typical mid-career supervisory appointments at established employers.
Level 3 applies to experienced supervisors who handle complex team structures, cross-functional coordination, or broader territory management. These professionals exercise significant independent judgment and may mentor junior supervisors or own key sales performance metrics.
Level 4 reflects fully competent supervisors at the senior end of the occupation, often overseeing large teams, multiple channels, or regional operations. Employers filing at this level typically cite specialized industry expertise and enterprise-level accountability.
Prevailing Wage for First-Line Supervisors of Non-Retail Sales Workers by OES area
Each shape is a DOL OES area, the unit prevailing wage is published for.
What’s an OES area?
The Department of Labor publishes prevailing wages for geographic zones called OES areas. Every U.S. county belongs to exactly one, and the wage floor applies across the whole area. A worker in Oakland gets the San Francisco metro wage, not a separate Oakland wage.
Top 10 cities · Level 1
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Watch for title aliasing across sales SOC codes
Roles titled Inside Sales Supervisor or Reservations Supervisor are sometimes filed under general management SOC codes instead of 41-1012, which sets a different prevailing wage floor. Confirm your LCA lists SOC 41-1012 explicitly before accepting an offer.
Account for excluded variable pay in base salary
Commissions, bonuses, and sales incentives common in non-retail sales environments do not count toward prevailing wage compliance. Your base salary alone must clear the DOL floor for your level, regardless of total on-target earnings your offer letter advertises.
Compare metro floors before choosing between offers
The prevailing wage for this occupation varies widely between markets, with top metros like Boston and New York setting floors substantially above national medians while Puerto Rico metros sit near the bottom. If you have location flexibility, the metro wage floor directly affects your negotiating baseline.
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Find Jobs for this rolePrevailing Wage by Reported Job Title
DOL classifies these titles under SOC 41-1012.00 alongside First-Line Supervisors of Non-Retail Sales Workers, so the same four-tier wage schedule applies to each. Tap a title to see the full breakdown.
Customer Service Department Supervisor Prevailing Wage
Customer Service Department Supervisor Prevailing Wage
Customer Service Department Supervisor positions fall under SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). DOL OFLC publishes one four-tier prevailing wage schedule for the entire classification; employers filing H-1B, E-3, or PERM petitions for this title use the levels below.
Customer Service Supervisor Prevailing Wage
Customer Service Supervisor Prevailing Wage
When a U.S. employer sponsors a Customer Service Supervisor for a work visa or green card, DOL applies the prevailing wage schedule for SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). Wage level reflects the role's experience and responsibility, not the title itself.
Driver Sales Supervisor Prevailing Wage
Driver Sales Supervisor Prevailing Wage
Driver Sales Supervisor is an O*NET-reported job title within SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). All roles in this SOC share the same prevailing wage tiers. The level an employer files at depends on what the role requires, not which title is used.
Information Center Supervisor Prevailing Wage
Information Center Supervisor Prevailing Wage
Information Center Supervisor positions fall under SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). DOL OFLC publishes one four-tier prevailing wage schedule for the entire classification; employers filing H-1B, E-3, or PERM petitions for this title use the levels below.
Inside Sales Supervisor Prevailing Wage
Inside Sales Supervisor Prevailing Wage
When a U.S. employer sponsors a Inside Sales Supervisor for a work visa or green card, DOL applies the prevailing wage schedule for SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). Wage level reflects the role's experience and responsibility, not the title itself.
Reservations Supervisor Prevailing Wage
Reservations Supervisor Prevailing Wage
Reservations Supervisor is an O*NET-reported job title within SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). All roles in this SOC share the same prevailing wage tiers. The level an employer files at depends on what the role requires, not which title is used.
Sales Department Supervisor Prevailing Wage
Sales Department Supervisor Prevailing Wage
Sales Department Supervisor positions fall under SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). DOL OFLC publishes one four-tier prevailing wage schedule for the entire classification; employers filing H-1B, E-3, or PERM petitions for this title use the levels below.
Sales Leader Prevailing Wage
Sales Leader Prevailing Wage
When a U.S. employer sponsors a Sales Leader for a work visa or green card, DOL applies the prevailing wage schedule for SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). Wage level reflects the role's experience and responsibility, not the title itself.
Sales Supervisor Prevailing Wage
Sales Supervisor Prevailing Wage
Sales Supervisor is an O*NET-reported job title within SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). All roles in this SOC share the same prevailing wage tiers. The level an employer files at depends on what the role requires, not which title is used.
Sales Team Leader Prevailing Wage
Sales Team Leader Prevailing Wage
Sales Team Leader positions fall under SOC 41-1012.00 (First-Line Supervisors of Non-Retail Sales Workers). DOL OFLC publishes one four-tier prevailing wage schedule for the entire classification; employers filing H-1B, E-3, or PERM petitions for this title use the levels below.
Frequently Asked Questions
How does DOL set the prevailing wage for First-Line Supervisors of Non-Retail Sales Workers?
DOL calculates prevailing wages using Occupational Employment and Wage Statistics survey data collected by the Bureau of Labor Statistics. For SOC 41-1012, OFLC maps those survey results to four experience levels and publishes the figures in its wage library. Employers sponsoring a visa must certify on the LCA that the offered wage meets or exceeds the applicable level for the worksite location.
What do the four wage levels mean and how do I know which one applies to my position?
DOL defines the levels by experience, complexity, and supervision received. Level 1 covers entry-level supervisors with routine duties under close oversight; Level 2 covers qualified supervisors working more independently; Level 3 covers experienced supervisors handling complex responsibilities; and Level 4 covers fully competent senior supervisors. The employer selects the level based on the actual job duties described in the LCA, not the job title. Reviewing the LCA before signing is the only reliable way to confirm which level was filed.
Why does the prevailing wage for this occupation vary so much from city to city?
OFLC uses regional Occupational Employment and Wage Statistics data, so the wage floor reflects actual employer compensation in each metro area rather than a single national figure. Employers must list the physical worksite on the LCA, and that address determines which metro's wage applies. Dense employer markets with competitive sales talent, such as greater New York or Boston, push regional medians significantly higher than smaller or lower-cost metros.
What happens if an employer offers a salary below the prevailing wage for a sponsored role?
An employer cannot certify an LCA if the offered wage is below the DOL prevailing wage for the worksite. If the wage is set below the floor, OFLC will not certify the Labor Condition Application, and USCIS will not approve the visa petition. For existing sponsored employees, paying below the certified wage can result in back-pay liability and debarment from future sponsorship. The offer salary in your contract must equal or exceed the level selected on the LCA.
How can I look up the prevailing wage for a specific U.S. location for this occupation?
Use the OFLC Wage Search tool on the DOL website to look up SOC 41-1012 wages by metro area or county. Select the applicable wage year and enter your worksite location to see all four level figures. You can cross-reference with O*NET for occupation detail. Migrate Mate lists sponsored positions filtered by role and location, letting you see which employers are actively hiring non-retail sales supervisors in your target city alongside their historical sponsorship records.
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