Principal Engagement Manager Jobs
Principal Engagement Manager jobs are open across technology, consulting, healthcare, and financial services, from mid-level to principal and director, with specializations in client success, implementation, and strategic account management. See the openings below and apply to the ones that match your experience.
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Innspace is an international hospitality general contractor with over 25 years of experience, offering in-house design and procurement capabilities. We collaborate with brokers and developers, providing upfront preconstruction and property due diligence to assess PIP renovation costs and establish deal feasibility and ROI. Our mission is to provide cost and schedule assurance, ensuring seamless project execution for our clients.
What We Offer
- Competitive salary
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) retirement plan with 3% company contribution
- Responsible paid time off
- 13 paid holidays
- Opportunities for professional growth and development
- A collaborative and supportive work environment
- Employee Profit Share Program (non-traditional)
Position Summary
The Principal, Client Engagement will drive Innspace's client engagement methodology, business development strategy, and account relationships within the hospitality construction market. This role reports to the Director, Client Engagement and plays a central part in expanding and strengthening Innspace's presence with brokers, developers, and hospitality clients across the US.
Role & Responsibilities
- Drive client engagement methodology, standards/practices, processes, and technology solutions within the company to enhance the capability and effectiveness of the organization
- Drive a culture of accuracy in research and intelligence for handover
- Develop and implement a local risk management plan in collaboration with account executives, ensuring appropriate action is taken when risks arise (e.g., legal, reputation, and financial risks)
- Develop and execute the client partnership and business development strategy, including forecasting, in line with company methodology
- Develop business development and client relations strategies in collaboration with all disciplines to support the continuous evolution of company strategy
- Create an opportunity pipeline in accordance with the agreed strategic plan and budget/targets
- Develop strategies around identifying, winning, and maintaining clients
- Develop and maintain strategy around focus areas
- Implement agreed strategies around research projects in conjunction with marketing and strategy teams
- Implement agreed event strategies and budgets
- Map and track key client relationships (new, existing, and previous contracts and firms)
- Collaborate with marketing to ensure brand alignment with client approach
- Collaborate with the account executive team to identify and drive opportunities with target clients
- Lead and develop a high-performing client engagement and account executive team
- Collaborate with Directors to ensure workforce plans and organizational structure meet the needs of the company, leveraging the full capability of client engagement talent
- Create a culture of high engagement across all disciplines
- Ensure the culture, values, and behaviors of team members across client engagement are aligned with the organization
Experience & Qualifications
- Minimum of 10 years of experience in the hotel/hospitality industry within the US market
- Proven track record in business development, client engagement, or account management within hospitality construction, design, or related fields
- Demonstrated success building and maintaining senior-level relationships with brokers, developers, and hospitality clients
- Experience developing and executing business development strategy, forecasting, and pipeline management
- Strong leadership experience, with a track record of building and developing high-performing teams
- Excellent communication, negotiation, and relationship-management skills
- Willingness and ability to travel up to 50%
Technology
- Smartsheet
- HubSpot
- MS Office
This position reports to the Senior Director of Client Engagement. Working hours are full time, Monday through Friday 8:00am to 5:00pm. Candidates must have valid authorization to work in the U.S. for any employer.
Innspace is an international hospitality general contractor with over 25 years of experience, offering in-house design and procurement capabilities. We collaborate with brokers and developers, providing upfront preconstruction and property due diligence to assess PIP renovation costs and establish deal feasibility and ROI. Our mission is to provide cost and schedule assurance, ensuring seamless project execution for our clients.
What We Offer
- Competitive salary
- Comprehensive benefits package, including health, dental, and vision insurance
- 401(k) retirement plan with 3% company contribution
- Responsible paid time off
- 13 paid holidays
- Opportunities for professional growth and development
- A collaborative and supportive work environment
- Employee Profit Share Program (non-traditional)
Position Summary
The Principal, Client Engagement will drive Innspace's client engagement methodology, business development strategy, and account relationships within the hospitality construction market. This role reports to the Director, Client Engagement and plays a central part in expanding and strengthening Innspace's presence with brokers, developers, and hospitality clients across the US.
Role & Responsibilities
- Drive client engagement methodology, standards/practices, processes, and technology solutions within the company to enhance the capability and effectiveness of the organization
- Drive a culture of accuracy in research and intelligence for handover
- Develop and implement a local risk management plan in collaboration with account executives, ensuring appropriate action is taken when risks arise (e.g., legal, reputation, and financial risks)
- Develop and execute the client partnership and business development strategy, including forecasting, in line with company methodology
- Develop business development and client relations strategies in collaboration with all disciplines to support the continuous evolution of company strategy
- Create an opportunity pipeline in accordance with the agreed strategic plan and budget/targets
- Develop strategies around identifying, winning, and maintaining clients
- Develop and maintain strategy around focus areas
- Implement agreed strategies around research projects in conjunction with marketing and strategy teams
- Implement agreed event strategies and budgets
- Map and track key client relationships (new, existing, and previous contracts and firms)
- Collaborate with marketing to ensure brand alignment with client approach
- Collaborate with the account executive team to identify and drive opportunities with target clients
- Lead and develop a high-performing client engagement and account executive team
- Collaborate with Directors to ensure workforce plans and organizational structure meet the needs of the company, leveraging the full capability of client engagement talent
- Create a culture of high engagement across all disciplines
- Ensure the culture, values, and behaviors of team members across client engagement are aligned with the organization
Experience & Qualifications
- Minimum of 10 years of experience in the hotel/hospitality industry within the US market
- Proven track record in business development, client engagement, or account management within hospitality construction, design, or related fields
- Demonstrated success building and maintaining senior-level relationships with brokers, developers, and hospitality clients
- Experience developing and executing business development strategy, forecasting, and pipeline management
- Strong leadership experience, with a track record of building and developing high-performing teams
- Excellent communication, negotiation, and relationship-management skills
- Willingness and ability to travel up to 50%
Technology
- Smartsheet
- HubSpot
- MS Office
This position reports to the Senior Director of Client Engagement. Working hours are full time, Monday through Friday 8:00am to 5:00pm. Candidates must have valid authorization to work in the U.S. for any employer.
See All 24 Principal Engagement Manager Jobs
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Find JobsPrincipal Engagement Manager Job Market
Who's Hiring
Top Industries Hiring
- Technology & Software
What Employers Look For
The qualifications that appear most often in principal engagement manager jobs.
- 7 or more years of client-facing engagement or account management experience
- Demonstrated ability to lead complex, multi-stakeholder enterprise engagements
- Experience managing cross-functional delivery teams through the full project lifecycle
- Proficiency with CRM and project management platforms such as Salesforce and common ATS tools
- Bachelor's degree in business, technology, or a related field
- Strong executive communication skills with a history of presenting to C-suite audiences
Tips for Your Principal Engagement Manager Job Search
Tailor your resume to engagement scope
Principal engagement manager roles reward breadth of ownership. Rewrite your bullets to show the size of the client portfolio you managed, the cross-functional teams you coordinated, and the lifecycle stage where you drove outcomes, not just the tasks you completed.
Apply early to roles that fit
Migrate Mate lists principal engagement manager openings from across the United States in one place, so you can find roles that match and apply directly to each listing.
Filter by industry vertical before applying
Hiring managers at this level expect you to speak their domain fluently. If your background is in SaaS, target software and cloud companies first. Applying across every vertical without filtering dilutes your positioning and makes your materials read as generic.
Prepare a client escalation case study
Interviewers for principal-level engagement roles almost always probe how you handled a deteriorating client relationship. Have a structured story ready: what broke down, how you diagnosed it, what you changed, and what the account looked like afterward.
Negotiate scope alongside compensation
At the principal level, your influence over account size, team structure, and product feedback loops matters as much as base pay. When you reach the offer stage, clarify how many accounts you own, what escalation authority you hold, and whether the role has a path to a director function.
Signal strategic value in your cover letter
Avoid summarizing your resume. Instead, name one pattern you see in how the company approaches its client base and explain how your experience maps to that specific challenge. Principal-level hiring is about fit with a growth problem, not credential matching.
Principal Engagement Manager Jobs: Frequently Asked Questions
Which companies are hiring the most principal engagement managers?
The most active employers for principal engagement managers right now are Amazon, EPAM Systems, and Intuit, and the most openings are in New York, Tennessee, and Massachusetts, based on current listings on Migrate Mate as of November 2026. Technology and professional services firms consistently account for the largest share of open roles at this level.
How many principal engagement manager jobs are remote?
About 89% of principal engagement manager openings are fully remote or hybrid as of November 2026, reflecting how central this role has become to distributed enterprise accounts. Strategic account oversight and executive business reviews tend to be the sub-areas most compatible with fully remote arrangements, while implementation-heavy engagement work more often requires periodic on-site presence.
How do you become a principal engagement manager?
Most principal engagement managers move up from engagement manager or senior account manager roles after proving they can own complex, high-value client relationships independently. Building expertise in a specific industry vertical, developing skills in executive communication and escalation management, and gaining exposure to revenue retention or expansion metrics are the steps that most reliably lead to principal-level consideration.
Can you get hired as a principal engagement manager without direct experience at that level?
It's possible if you can show that your senior engagement manager or strategic account work already operated at principal scope. Hiring teams look at the size and complexity of the accounts you owned, whether you led cross-functional delivery teams without direct authority, and whether you influenced renewal or expansion outcomes. Closing that gap in a cover letter with specific examples matters more than the title on your resume.
What does the principal engagement manager interview process look like?
The process typically runs three to five rounds and includes an initial recruiter screen focused on your engagement background, a hiring manager conversation that probes your approach to client strategy and escalation, and one or more panel rounds with delivery leads or account executives. Many employers also include a case study or presentation where you walk through how you would handle a complex client scenario or build an engagement plan from scratch.
Where can I find and apply to principal engagement manager jobs?
You can find and apply to principal engagement manager jobs on Migrate Mate, which lists current openings from companies across the United States. Search the roles that match your background, then apply directly to each listing that fits your experience and target industry.
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Find roles that match your experience and apply in just a few clicks.
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