Mid Level Pro Shop Associate Jobs
Mid level pro shop associate jobs go to candidates ready to own floor operations end to end, guide newer staff, and make day-to-day merchandise and customer experience decisions with minimal oversight. Roles are predominantly on-site across Technology & Software, Automotive, and Law & Legal Services, with employers like Advance Auto Parts, Esri, and Humana hiring at this level now.
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Showing 5 of 23+ Mid Level Pro Shop Associate jobs
Job Description
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
- Facilitate selling experience for DIY customer visits and phone calls
- Achieve personal / store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
- Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Expert at testing and diagnostic equipment for DIY services
- Advanced solution, project and product quality recommendation ability
- Advanced parts lookup and sourcing
- Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
California Residents click below for Privacy Notice:
https: //jobs.advanceautoparts.com/us/en/disclosures
Job Description
What is a Retail Parts Pro?
Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge. This role has the ability for advanced identification, trouble shooting and project assistance for DIY customers. The role has the ability to source from numerous places including special order, FDO, second source, etc. The role has in-depth knowledge of the store inventory and maintenance processes. Position is full time.
Primary Responsibilities
- Facilitate selling experience for DIY customer visits and phone calls
- Achieve personal / store sales goals and service objectives
- Manage DIY services including battery installation, testing, wiper installs, etc.
- Ensure high standards of customer service and store appearance standards
- Key holder responsibilities (task assignment and completion, safety, open/close duties)
Secondary Responsibilities
- Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
- Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
- Provide DIY services including battery installation, testing, wiper installs, etc.
Success Factors
- Friendly communication
- Ability to locate and stock parts
- Safety knowledge and skills
- Operating inventory systems and store equipment
- Parts and automotive system knowledge skills
- Operating POS and Parts lookup systems
- Expert at testing and diagnostic equipment for DIY services
- Advanced solution, project and product quality recommendation ability
- Advanced parts lookup and sourcing
- Advanced selling skills for DIY
Essential Job Skills Necessary for Success as a Retail Parts Pro
- Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
- Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
- Understand and execute instructions furnished in written, oral, or diagram form
- Successfully complete the Parts Knowledge Assessment
- Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Use Microsoft software effectively (Word, Excel required)
- Strong organizational skills
- Ability to work an assortment of days, evenings, and weekends as needed
Prior Experience that Sets a Retail Parts Pro up for Success
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Education
Certificates, Licenses, Registrations
Must have a valid driver's license
ASE certification preferred, but not required
Physical Demands
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.
California Residents click below for Privacy Notice:
https: //jobs.advanceautoparts.com/us/en/disclosures
See All 23 Mid Level Pro Shop Associate Jobs
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Find JobsMid Level Pro Shop Associate Job Market
Who's Hiring
- Advance Auto Parts18
- Esri2
- Humana1
- Xformics1
- Legal Aid Foundation of Los Angeles1
Top Industries Hiring
- Technology & Software
- Automotive
- Law & Legal Services
Mid Level Pro Shop Associate Jobs: Frequently Asked Questions
How do I get a mid level pro shop associate job?
Position yourself by highlighting hands-on experience managing product inventory, handling point-of-sale systems, and resolving customer issues independently. Employers at this level want to see that you've taken ownership of specific responsibilities, not just assisted others. Tailor your resume to show results, such as improved inventory accuracy or consistently strong customer satisfaction, and emphasize any cross-training or mentorship you've taken on.
Which companies hire mid level pro shop associates?
Companies hiring mid level pro shop associates right now include Advance Auto Parts, Esri, and Humana, based on current listings on Migrate Mate as of November 2026. Hiring at this level tends to come from golf clubs, resort properties, sporting goods retailers, and recreation-focused hospitality operators who need experienced staff capable of running shop operations with limited supervision.
Are there remote mid level pro shop associate jobs?
Yes, though remote options are limited given the hands-on nature of pro shop work. About 18% of mid level pro shop associate openings are remote or hybrid as of November 2026, and those roles typically involve inventory coordination, purchasing support, or customer-facing e-commerce functions rather than traditional floor-based duties.
How do I move up to a mid level pro shop associate role?
Moving into a mid level pro shop associate role requires building a track of consistent ownership over specific shop functions, such as managing merchandise displays, overseeing equipment rentals, or coordinating with vendors. Demonstrating that you can resolve customer and operational issues without escalating every decision, and showing measurable contributions like reduced shrinkage or improved turnaround times, signals readiness for greater responsibility.
Which industries hire the most mid level pro shop associates?
Mid Level pro shop associate roles concentrate in Technology & Software, Automotive, and Law & Legal Services, based on current listings on Migrate Mate as of November 2026. These sectors drive consistent hiring at the mid level because their revenue depends heavily on knowledgeable floor staff who can manage inventory, support guests, and sustain service quality throughout the season.