Mid Level Front of House Lead Jobs
Mid level front of house lead jobs go to hospitality professionals ready to own shift operations, mentor junior staff, and make real-time service decisions without waiting for manager sign-off. Openings run across Healthcare & Medical Services, Technology & Software, and Education, with employers like Epic, HARVEY, and Zeta Charter Schools hiring at this level now.
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Showing 5 of 43+ Mid Level Front of House Lead jobs
INTRODUCTION
Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.
This position will help support our CCO department and ultimately will assist patients wherever they are needed throughout the hospital, mainly in our Med Surg, Obs, and Progressive Care units. It is an amazing opportunity to strengthen your RN skills in a great learning environment to help lay a strong foundation for a career in healthcare!
Position Summary
This position provides administrative supervision of campus workflow, resource utilization and management, and operations for all clinical and non-clinical departments during assigned shift. Responds to facility emergency situations, initiates disaster notification processes, facilitates patient placement and communicates with media.
CORE FUNCTIONS
-
Assesses overall staffing effectiveness and adequate throughput by ensuring the appropriate number, competency and skill mix of staff are involved in the provision of needed health care services according to census, acuity, and responsible use of labor budget.
-
Responds to and assesses all codes and other crisis situations, implements plan, and evaluates response. Understands and utilizes the appropriate chain of command as needs arise.
-
Serves as a professional resource to patients, families, physicians, and staff by prioritizing, mediating and resolving concerns. Interprets organizational policies and facilitates patient-centered care.
-
Interprets and ensures regulatory compliance of business entity policy and procedures. Provides expertise and serves as a resource to committees and departments.
-
Demonstrates an expectation and support for continuous quality improvement.
-
Demonstrates leadership through coaching, performance evaluations, corrective actions and development opportunities to create a culture of learning. Functions as a role model and encourages staff to participate in their own development.
-
May be responsible for selection, orientation, on-boarding, and retention.
-
This position must know the resources needed to resolve problems and when to use them in order to facilitate facility operations, particularly during off hours. Internal customers: All levels of nursing management and staff, medical staff, and other health care members for the purpose of integrating services, improving patient care, ensuring effective communications and facilitating decision making in clinical practice and business related issues. External customers: Patients and families regarding patient care issues, physicians regarding patient care, and JCAHO, state, federal and community agencies regarding compliance with laws and regulations. This position is pivotal for the organization in maintaining effective patient care and throughput and facilitating patient, employee and physician satisfaction.
BASIC QUALIFICATIONS
-
BSN or MSN required for all new hires to the position after May 1, 2018. Incumbents in the position as of May 1, 2018 must possess a strong knowledge of nursing and/or healthcare operations as normally obtained through a bachelor’s degree in nursing, healthcare, or related field.
-
Requires a current RN license in state of practice. ACLS certification required. (Note: ACLS is not required for incumbents working in a Behavioral Health Hospital setting). PALS certification may be required, based on facility assignment.
-
Must possess a strong knowledge and understanding of the provision of clinical care as normally demonstrated through 3 years of experience in an acute care setting. Requires excellent, demonstrated verbal and written communication, negotiation, problem solving and conflict resolution skills; high level and critical decision making ability; comprehension of law, policies, procedures, standards and practices. Must be effective in matrix management. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
- Additional related education and/or experience preferred.
LOCATION
Primary City/State: Casa Grande, Arizona
WORK SHIFT
Night
JOB CATEGORY
Nursing
COMPENSATION
- Nights are available (6PM - 6:30AM), 36 hours per week (weekends/holidays on rotation). You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage. Enjoy $3/hr float pay, 18%-night shift differential, and a $3/hour weekend shift differential when applicable.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
INTRODUCTION
Good health care is key to a good life. At Banner Health, we understand that, and that’s why we work hard every day to make a difference in people’s lives. Do you like the idea of making a positive change in people’s lives – and your own? If so, this could be the perfect opportunity for you.
This position will help support our CCO department and ultimately will assist patients wherever they are needed throughout the hospital, mainly in our Med Surg, Obs, and Progressive Care units. It is an amazing opportunity to strengthen your RN skills in a great learning environment to help lay a strong foundation for a career in healthcare!
Position Summary
This position provides administrative supervision of campus workflow, resource utilization and management, and operations for all clinical and non-clinical departments during assigned shift. Responds to facility emergency situations, initiates disaster notification processes, facilitates patient placement and communicates with media.
CORE FUNCTIONS
-
Assesses overall staffing effectiveness and adequate throughput by ensuring the appropriate number, competency and skill mix of staff are involved in the provision of needed health care services according to census, acuity, and responsible use of labor budget.
-
Responds to and assesses all codes and other crisis situations, implements plan, and evaluates response. Understands and utilizes the appropriate chain of command as needs arise.
-
Serves as a professional resource to patients, families, physicians, and staff by prioritizing, mediating and resolving concerns. Interprets organizational policies and facilitates patient-centered care.
-
Interprets and ensures regulatory compliance of business entity policy and procedures. Provides expertise and serves as a resource to committees and departments.
-
Demonstrates an expectation and support for continuous quality improvement.
-
Demonstrates leadership through coaching, performance evaluations, corrective actions and development opportunities to create a culture of learning. Functions as a role model and encourages staff to participate in their own development.
-
May be responsible for selection, orientation, on-boarding, and retention.
-
This position must know the resources needed to resolve problems and when to use them in order to facilitate facility operations, particularly during off hours. Internal customers: All levels of nursing management and staff, medical staff, and other health care members for the purpose of integrating services, improving patient care, ensuring effective communications and facilitating decision making in clinical practice and business related issues. External customers: Patients and families regarding patient care issues, physicians regarding patient care, and JCAHO, state, federal and community agencies regarding compliance with laws and regulations. This position is pivotal for the organization in maintaining effective patient care and throughput and facilitating patient, employee and physician satisfaction.
BASIC QUALIFICATIONS
-
BSN or MSN required for all new hires to the position after May 1, 2018. Incumbents in the position as of May 1, 2018 must possess a strong knowledge of nursing and/or healthcare operations as normally obtained through a bachelor’s degree in nursing, healthcare, or related field.
-
Requires a current RN license in state of practice. ACLS certification required. (Note: ACLS is not required for incumbents working in a Behavioral Health Hospital setting). PALS certification may be required, based on facility assignment.
-
Must possess a strong knowledge and understanding of the provision of clinical care as normally demonstrated through 3 years of experience in an acute care setting. Requires excellent, demonstrated verbal and written communication, negotiation, problem solving and conflict resolution skills; high level and critical decision making ability; comprehension of law, policies, procedures, standards and practices. Must be effective in matrix management. Employees working at Banner Behavioral Health Hospital, BTMC Behavioral, and BUMG, BUMCT, or BUMCS in a Behavioral Health clinical setting that serves children must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.
PREFERRED QUALIFICATIONS
- Additional related education and/or experience preferred.
LOCATION
Primary City/State: Casa Grande, Arizona
WORK SHIFT
Night
JOB CATEGORY
Nursing
COMPENSATION
- Nights are available (6PM - 6:30AM), 36 hours per week (weekends/holidays on rotation). You will have the opportunity to utilize our self-scheduling tool for shift and weekend coverage. Enjoy $3/hr float pay, 18%-night shift differential, and a $3/hour weekend shift differential when applicable.
EEO Statement:
EEO/Disabled/Veterans
Our organization supports a drug-free work environment.
Privacy Policy:
Privacy Policy
See All 43 Mid Level Front of House Lead Jobs
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Who's Hiring
Top Industries Hiring
- Healthcare & Medical Services24
- Technology & Software13
- Education4
- Hospitality & Tourism3
- Media & Entertainment2
Mid Level Front of House Lead Jobs: Frequently Asked Questions
How do I get a mid level front of house lead job?
Position yourself by highlighting direct ownership of guest experience outcomes, not just task completion. Emphasize moments where you managed a full shift, resolved service failures independently, or trained newer team members. Tailor your application to show you operate with minimal supervision, understand revenue-driving hospitality standards, and have led a team through high-volume service periods.
Which companies hire mid level front of house leads?
Companies hiring mid level front of house leads right now include Epic, HARVEY, and Zeta Charter Schools, based on current listings on Migrate Mate as of November 2026. Hotels, restaurant groups, entertainment venues, and event-driven hospitality businesses tend to maintain the most consistent demand for experienced leads at this level.
Are there remote mid level front of house lead jobs?
Yes, though remote options are limited given the on-site nature of most front of house roles. About 10% of mid level front of house lead openings are remote or hybrid as of November 2026, and those tend to be in training coordination, operations support, or multi-unit oversight roles rather than floor-level positions.
How do I move up to a mid level front of house lead role?
Moving into a mid level front of house lead role comes from consistently taking on more than your base responsibilities over time. That means volunteering to open or close independently, coaching new hires without being asked, and building a reputation for solving guest issues before they escalate. Measurable impact, like improved guest satisfaction scores or reduced wait times, is what distinguishes candidates ready to lead.
Which industries hire the most mid level front of house leads?
Mid Level front of house lead roles concentrate in Healthcare & Medical Services, Technology & Software, and Education, based on current listings on Migrate Mate as of November 2026. These sectors drive hiring because high guest volume, service consistency standards, and team turnover create ongoing demand for experienced leads who can hold operations together across busy shifts.