Process Analyst Jobs in Irvine, CA

INTRODUCTION

Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients approach risk management and benefits, so they can capitalize on new opportunities to grow and protect their organizations.

Hybrid work schedule: In-office requirement.

SUMMARY

Responsible for reporting, requirements development, and process improvement. Creating, managing, and optimizing both internal and external reports, transitioning manual Excel processes to PowerBI using advanced computation and automation tools, and developing requirements for enhancements across all SES software platforms. Contribute to improving the software development life cycle (SDLC) and related processes. You may have a particular focus on either reporting or requirements development, depending on business needs. Additionally, supporting PowerBI dashboard development, engaging in ad hoc and recurring analyses and act as a liaison for process improvement initiatives across various departments.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Overhaul, create, manage, and streamline carrier bordereaux reports.
• Track and report relevant KPIs, including on-time delivery metrics, streamlined reports, and reduced report corrections.
• Collaborate with stakeholders to gather reporting requirements and define clear deliverable expectations.
• Create and maintain documentation for all recurring reports.
• Generate recurring and ad hoc carrier reports, ensuring accuracy and timeliness.
• Review and address PowerBI dashboard requests, collaborating with stakeholders.
• Build new PowerBI dashboards with standardized formatting and clear, concise data visualizations.
• Process stakeholder requests for software developments.
• Conduct thorough analysis of business processes to identify opportunities for optimization and improvement.
• Collaborate with stakeholders to gather and document business requirements for new projects or system enhancements.
• Maintain detailed documentation, including business requirements, functional specifications, and process diagrams.
• Assist in documenting and analyzing existing processes, creating flowcharts to visualize workflows, and providing recommendations for efficiency improvements.
• Work closely with cross-functional teams to translate business requirements into technical solutions aligned with organizational goals.
• Assist in testing and validating new systems or enhancements, providing ongoing troubleshooting assistance to end-users.
• Develop foundational knowledge of business analysis, tools, and processes.
• Build familiarity with company operations and customer needs, focusing on learning company tools and processes.
• Solve routine tasks with clear instructions while seeking guidance for more complex issues.
• Operate under close supervision with clear guidance from senior team members.
• Make limited decisions while focusing on developing an understanding of company processes and tools.
• Seek mentorship from senior team members to build expertise in business analysis.

QUALIFICATIONS

EDUCATION / EXPERIENCE

Bachelor's Degree or equivalent combination of education and experience

One (1) or more years in business analysis or a related field

Experience with data visualization tools (e.g., Tableau, Power BI)

SKILLS

• Proficiency in Microsoft Office suite, particularly Excel and PowerPoint.
• Knowledge of SQL server is desired.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with stakeholders at all levels of the organization.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Knowledge of insurance industry practices and regulations is desirable but not required.

We are proud to provide comprehensive, high quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.

For immediate consideration for this position, please click on the "Apply" button.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to Careers@Alliant.com.