Product Operations Specialist Jobs in Mesa, AZ

Location

Mesa

Address

9019 E Technology Avenue, Mesa, Arizona, 85212

Employment Type

Full time

Location Type

On-site

Department

Engineering

Who are we?

XNRGY Climate Systems is a North American leader in sustainable design and advanced manufacturing of custom air treatment systems. Focused on research and energy development, we contribute to the reduction of carbon footprints across industries.

We are excited to announce the opening of our new Technology headquarters in Mesa, Arizona. This expansion reflects our strong commitment to growth and innovation in the climate solutions industry.

Opportunity

The Product Program Management will play a critical role in strengthening execution across XNRGY’s most strategic customer programs.

This is a senior, high-impact role responsible for managing multiple complex, multi-project programs tied to a single customer, requiring tight coordination across engineering, manufacturing, supply chain, quality, and service.

The role operates at the center of execution and accountability, driving alignment across all functions to ensure delivery performance in a fast-scaling and evolving environment.

In parallel, this position will contribute to the deployment and operationalization of XNRGY’s Product Program Management model, helping to establish governance, discipline, and execution standards across the organization.

Position Overview

The Product Program Management is accountable for the end-to-end execution of assigned programs from feasibility validation through shipment readiness, ensuring delivery on time, on quality, and within cost expectations.

The role acts as the central driver of execution, translating customer commitments into executable plans and ensuring aligned delivery across engineering, manufacturing, supply chain, and service functions. Operating at the intersection of these teams, the Product PM drives coordination, enforces accountability, and ensures that all deliverables meet the required level of completeness and quality at each stage of the lifecycle.

You will work cross-functionally with Application Engineering, Sales, Finance, Sourcing, Planning, Procurement, Advanced Manufacturing, Product Engineering (Mechanical and Electrical), Supplier Quality (SQA), QHSE, and Site Leadership, as well as the extended manufacturing organization including Logistics, Fabrication (FAB), Assembly, Quality Control, HSE, and Manufacturing Engineering, ensuring seamless integration from design through production execution and final handover.

The role combines:

• Horizontal leadership to align stakeholders and drive execution across all functions

• Vertical authority to challenge deliverables and enforce readiness standards

Additionally, you will be responsible for validating execution feasibility prior to project release, ensuring that schedule, engineering maturity, and manufacturing constraints are aligned before programs are committed internally.

Key Responsibilities

Program Execution Ownership

• Own execution of multiple complex programs from pre-release validation (G1–G2) through shipment readiness (G6)

• Ensure delivery performance aligned with:

• Schedule commitments

• Product quality standards

• Cost expectations (margin protection, not expansion)

• Act as the single point of accountability for execution performance

Feasibility Validation (Pre-G2)

• Validate execution feasibility before project release, including:

• Schedule realism

• Engineering maturity assumptions

• Manufacturing readiness risks

• Provide structured input to Sales PM to support aligned and executable commitments

Design Industrialization (Gate 3)

• Lead DFM / DFA and design-for-manufacturability reviews

• Challenge engineering readiness and drive early industrialization decisions

• Initiate and enforce engineering changes (ECR/ECO/ECN) as required

• Hold authority to delay progression if design is not manufacturable or sufficiently mature

Manufacturing Readiness & Execution (Gate 4–5)

• Ensure full readiness for production, including:

• BOM completeness and accuracy

• Material availability and supply plan alignment

• Manufacturing work instructions

• Capacity and resource planning

• QHSE controls and process readiness

• Oversee validation activities:

• Factory Acceptance Testing (FAT)

• Quality inspections

• Documentation completeness

Production & Operational Support

• Act as a key partner to site leadership once production begins

• Support resolution of:

• Procurement challenges

• Engineering changes (internal or customer-driven)

• Manufacturing issues and constraints

• Facilitate decisions balancing risk, cost, and schedule impacts

Shipment Readiness & Handover (Gate 6)

• Ensure a complete, accurate, and executable product and documentation package prior to shipment

• Deliver a zero-surprise handover to Service, including:

• Field installation documentation

• Work instructions and drawings

• Test and validation records

• Ensure all field-installed scope is fully supported prior to shipment

Post-Shipment Performance & Deficiency Management

• Maintain ownership of product-related deficiencies after shipment

  Ensure:

• Issues are properly tracked and escalated

• Corrective actions are assigned and executed by responsible functions

• Timely closure without impacting field execution

• Act as primary interface with Service PM for product-related topics

Program Governance & Cross-Functional Leadership

Establish and lead program governance at all levels:

• Daily execution alignment

• Weekly cross-functional coordination

• Monthly executive reporting

  Drive:

• Prioritization of activities

• Escalation of risks and constraints

• Timely cross-functional decision-making

• Push, pull, and manage difficult conversations to ensure accountability across all functions

Operating Model Deployment

• Support the deployment and continuous improvement of the Product Program Management operating model

  Contribute to:

• Definition of roles and responsibilities

• Development of governance frameworks

• Establishment of tools, templates, and reporting structures

• Help build execution discipline while simultaneously delivering active programs

First 6 Months Focus

• Stabilize execution across active strategic programs

• Establish strong cross-functional governance and accountability

• Improve manufacturing readiness and reduce execution variability

• Strengthen design-to-production transition (Gate 3–4)

• Improve quality and completeness of shipment and service handover

• Contribute to the rollout of the Product PM operating model across programs

Candidate Profile

We are seeking a senior execution leader with strong experience managing complex, cross-functional programs in a manufacturing or industrial environment.

Experience

• 15+ years in program/project management within manufacturing, HVAC, industrial systems, or similar environments

• Proven experience managing complex, multi-project programs

  Strong exposure to:

• Engineering and product development

• Manufacturing and industrialization

• Supply chain and procurement

• Experience operating in fast-growth, ambiguous environments

Core Competencies

Execution Leadership

Drives results through accountability and structured execution. Able to operate under pressure while maintaining control of complex programs.

Cross-Functional Influence

Ability to lead without direct authority, aligning multiple functions toward common objectives while managing conflict and competing priorities.

Decision-Making & Judgment

Balances risk, cost, and schedule to enable timely and effective decisions in complex and dynamic situations.

Change & Systems Thinking

Able to operate in evolving environments and contribute to building structure, processes, and governance while delivering results.

Communication & Stakeholder Management

Clear, direct, and effective communicator capable of influencing stakeholders at all levels of the organization.

Role Boundaries

The Director, Product Program Management does not own:

• Customer relationship management (Sales PM owns)

• Portfolio prioritization (COO ownership)

• Product strategy or standardization (CTO / SVP Operations ownership)

• Site execution and commissioning (Service PM ownership)

• Formal margin expansion targets

This position is accountable for execution performance and readiness, ensuring the organization delivers on its commitments.

At XNRGY Climate Systems, we are committed to fostering a diverse and inclusive workplace. We believe that a variety of backgrounds, experiences, and perspectives are essential to driving innovation and achieving success. We welcome individuals who share our passion for sustainability and who are eager to contribute to a more positive environmental future.

Are you ready to join our driven team?

Join a company that values Courage, Community, Climate, Customer, and Coherence. Be part of carving our footprint and joining a winning team!