Product Operations Specialist Jobs in Pennsylvania

INTRODUCTION

We are seeking a Product Management Operations Specialist to support our Reference Standards product portfolio and help drive excellence across the product lifecycle. Reporting to the Senior Manager of Product Management Operations, this role plays a key part in enabling day-to-day product execution by partnering closely with Product Management, R&D, Manufacturing, Customer Service, IT, Marketing, and Sales.

This is an ideal opportunity for someone who enjoys working at the intersection of technical expertise, product operations, and cross-functional collaboration, and who takes pride in solving complex problems that directly impact customers.

ROLE AND RESPONSIBILITIES

• Support the Reference Standards product portfolio by partnering with Product Management to enable execution across the full product lifecycle.
• Prepare and manage customer quotes and product data, including setup, maintenance, and lifecycle updates within CQD and ERP systems.
• Serve as a technical problem-solver, troubleshooting product issues and collaborating with R&D, Engineering, and Manufacturing to drive quality and process improvements.
• Analyze customer feedback, product data, and market trends to generate insights that inform product enhancements and competitive positioning.
• Support internal and external stakeholders by responding to Level 2 technical inquiries and enabling Technical Service and Sales teams.
• Document, improve, and train others on product-related processes, procedures, and best practices.

BASIC QUALIFICATIONS

Education & Experience

• Bachelor’s degree in a science or business-related field.
• Experience in a product-related role; background in chromatography or a laboratory environment is a strong plus.

Knowledge, Skills & Abilities

• Strong customer focus with the ability to balance technical requirements and business priorities.
• Solid laboratory experience with the ability to support and manufacture complex reference standards, including multi-component solutions and gas mixtures is a plus.
• Proven problem-solving skills with a continuous improvement mindset.
• Effective communicator with strong organizational skills and the ability to collaborate across Product Management, R&D, Manufacturing, Engineering, and Technical Service teams.
• Comfortable working with data, systems, and standard business tools (ERP, databases, spreadsheets, and documentation platforms).

This position will require the successful completion of a standard background check in accordance with Restek policy. Employment with Restek will require successful completion of a pre-employment drug screen.

WHAT MAKES RESTEK UNIQUE

We prioritize work-life balance and well-being with offerings like generous PTO, unlimited sick time, onsite fitness center and wellness program with incentives, childcare reimbursement, and adoption assistance—giving you the tools to Own Your Well-Being. Through our Employee Stock Ownership Plan (ESOP) and robust 8% retirement contributions, you can Own Your Financial Future while sharing in the success you help create. Our commitment to development ensures you can Own Your Growth through learning opportunities, career advancement programs, and a collaborative culture that values innovation and teamwork.

At Restek, our core values—We Care, Better Every Day, Respect for All, and Win Together—are at the heart of everything we do. We care deeply about our employee-owners, our customers, and the communities we serve around the world. We strive to be better every day by fostering personal and professional growth while delivering solutions that drive positive global change. We value respect for all, creating a workplace where every voice matters and diverse perspectives drive innovation. And we believe we win together, celebrating shared success as a 100% employee-owned company.

We are an equal opportunity employer, considering applicants without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other protected characteristic. Restek provides reasonable accommodations for individuals with disabilities in accordance with the Americans with Disabilities Act and applicable laws.

If you’re ready to join a team that lives its values and empowers you to Own Your Future, we’d love to hear your story. Apply today.