Senior Level Product Support Sales Representative Jobs
Senior level product support sales representative jobs place experienced professionals in charge of complex client relationships, technical solution ownership, and the cross-functional initiatives that drive retention and revenue growth. Roles cover on-site, hybrid, and remote settings across Technology & Software, Banking & Financial Services, and Consulting & Professional Services, with employers like Stripe, Amazon, and JPMorganChase hiring at this level now.
Find JobsOverview
Showing 5 of 1,345+ Senior Level Product Support Sales Representative jobs
INTRODUCTION
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
JOB SUMMARY
The Product Sustainability engineer will support the transfusion portfolio business entities with implementation of product sustainability principles and strategies that drive compliance to regulatory compliance to the circular economy. The incumbent will support initiatives supporting sustainability principles supporting teams involved in product design, product lifecycle management and process development.
KEY ACCOUNTABILITIES
The key deliverables to be achieved by the post holder and the ongoing responsibilities of the role include:
- Lead and manage a multi-year global program to embed sustainability across the product lifecycle—from design to end-of-life.
- Collaborate closely with the Global Sustainability Team and Corporate Sustainability to align strategy, resources, and execution plans.
- Partner with subject matter experts within the transfusion technology center to drive implementation and execution of sustainability initiatives.
- Engage and coordinate with stakeholders across R&D, QARA Operations, Supply Chain, marketing and IT to ensure integration of sustainability into product development and lifecycle management.
- Initiate and maintain relationships with external consultants as required for the project/program objectives.
- Integration corporate definitions and program governance expectations into the transfusion business operating system by defining workstreams, KPIs, and detailed roadmaps aligned with business priorities.
- Stay on top of product compliance and sustainability regulations (e.g., RoHS, REACH, SCIP, POPs, EU Green Deal PPWR, ESPR, BAT, etc.) and translate into actionable and measurable tasks across the program.
- Manage material master data elements supporting chemical and material compliance, and guiding design teams toward sustainable, non-toxic material substitutions.
- Develop and deliver periodic program reports and dashboards to track progress, risks, and milestones.
- Prepare and present regular updates to leadership and executive sponsors.
- Support the deployment of digital tools and data systems to support sustainability tracking and regulatory reporting.
- Identify risks and propose mitigation strategies throughout all phases of the program.
- Foster a culture of continuous improvement, knowledge sharing, and cross-functional collaboration across global sites.
- Performs other duties and responsibilities as assigned.
NETWORKING/KEY RELATIONSHIPS
- Werfen Corporate and Technology Center Management.
- Transfusion Technology Center cross-functional team members (QA, RA, R&D, OPS, Supplier Management, Purchasing, Commercial Sales).
- All Werfen Technology Centers product and packaging sustainability team members.
- Corporate logistics product and packaging sustainability team members.
- Werfen Affiliate QARA and Commercial Sales.
- Legal/Compliance.
MINIMUM KNOWLEDGE & EXPERIENCE REQUIRED FOR THE POSITION
Education: Bachelor’s degree or higher in Engineering, Environmental Science, Business or related field involved with Biotechnology, Material Science and/or In-vitro Diagnostics. Masters preferred.
Experience: Minimum 10 years in a program/project management role or 7 years with advanced degree. Preferably, in a regulated industry such as medical technology or pharmaceuticals product development or manufacturing.
- Proven ability to manage complex, global programs with multiple workstreams.
- Working knowledge of product sustainability (EU Green deal: PPWR, ESPR, BAT etc.) and environmental compliance regulations (RoHS, REACH, POPs, PFAS, etc.).
- Experience in stakeholder engagement and cross-functional coordination.
- Excellent communication, organizational, and analytical skills.
- Proficiency in program management tools (e.g., MS Project, or similar).
SKILLS & CAPABILITIES
- Professional certification in sustainability, environmental management, or MBA.
- Project Management Professional (PMP), PRINCE2, or similar certification.
- Experience with digital product compliance, digital product passports and sustainability tools.
- Familiarity with product-related ESG reporting and frameworks (e.g., GRI, TCFD, CSRD).
- Problem solving, conflict management, listening, managing and measuring work.
TRAVEL REQUIREMENTS
Domestic and international travel required - <20% of time.
CLOSING
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.
INTRODUCTION
Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.
Our success comes from a specific focus in these rapidly evolving diagnostic areas, our commitment to customers, and our dedication to innovation and quality. We’re passionate about providing healthcare professionals the most valuable and complete solutions to improve hospital efficiency and enhance patient care.
JOB SUMMARY
The Product Sustainability engineer will support the transfusion portfolio business entities with implementation of product sustainability principles and strategies that drive compliance to regulatory compliance to the circular economy. The incumbent will support initiatives supporting sustainability principles supporting teams involved in product design, product lifecycle management and process development.
KEY ACCOUNTABILITIES
The key deliverables to be achieved by the post holder and the ongoing responsibilities of the role include:
- Lead and manage a multi-year global program to embed sustainability across the product lifecycle—from design to end-of-life.
- Collaborate closely with the Global Sustainability Team and Corporate Sustainability to align strategy, resources, and execution plans.
- Partner with subject matter experts within the transfusion technology center to drive implementation and execution of sustainability initiatives.
- Engage and coordinate with stakeholders across R&D, QARA Operations, Supply Chain, marketing and IT to ensure integration of sustainability into product development and lifecycle management.
- Initiate and maintain relationships with external consultants as required for the project/program objectives.
- Integration corporate definitions and program governance expectations into the transfusion business operating system by defining workstreams, KPIs, and detailed roadmaps aligned with business priorities.
- Stay on top of product compliance and sustainability regulations (e.g., RoHS, REACH, SCIP, POPs, EU Green Deal PPWR, ESPR, BAT, etc.) and translate into actionable and measurable tasks across the program.
- Manage material master data elements supporting chemical and material compliance, and guiding design teams toward sustainable, non-toxic material substitutions.
- Develop and deliver periodic program reports and dashboards to track progress, risks, and milestones.
- Prepare and present regular updates to leadership and executive sponsors.
- Support the deployment of digital tools and data systems to support sustainability tracking and regulatory reporting.
- Identify risks and propose mitigation strategies throughout all phases of the program.
- Foster a culture of continuous improvement, knowledge sharing, and cross-functional collaboration across global sites.
- Performs other duties and responsibilities as assigned.
NETWORKING/KEY RELATIONSHIPS
- Werfen Corporate and Technology Center Management.
- Transfusion Technology Center cross-functional team members (QA, RA, R&D, OPS, Supplier Management, Purchasing, Commercial Sales).
- All Werfen Technology Centers product and packaging sustainability team members.
- Corporate logistics product and packaging sustainability team members.
- Werfen Affiliate QARA and Commercial Sales.
- Legal/Compliance.
MINIMUM KNOWLEDGE & EXPERIENCE REQUIRED FOR THE POSITION
Education: Bachelor’s degree or higher in Engineering, Environmental Science, Business or related field involved with Biotechnology, Material Science and/or In-vitro Diagnostics. Masters preferred.
Experience: Minimum 10 years in a program/project management role or 7 years with advanced degree. Preferably, in a regulated industry such as medical technology or pharmaceuticals product development or manufacturing.
- Proven ability to manage complex, global programs with multiple workstreams.
- Working knowledge of product sustainability (EU Green deal: PPWR, ESPR, BAT etc.) and environmental compliance regulations (RoHS, REACH, POPs, PFAS, etc.).
- Experience in stakeholder engagement and cross-functional coordination.
- Excellent communication, organizational, and analytical skills.
- Proficiency in program management tools (e.g., MS Project, or similar).
SKILLS & CAPABILITIES
- Professional certification in sustainability, environmental management, or MBA.
- Project Management Professional (PMP), PRINCE2, or similar certification.
- Experience with digital product compliance, digital product passports and sustainability tools.
- Familiarity with product-related ESG reporting and frameworks (e.g., GRI, TCFD, CSRD).
- Problem solving, conflict management, listening, managing and measuring work.
TRAVEL REQUIREMENTS
Domestic and international travel required - <20% of time.
CLOSING
If you are interested in constantly learning and being challenged on a daily basis we encourage you to submit your resume or CV.
Werfen is an Equal Opportunity employer and is committed to a diverse workplace. Werfen strictly prohibits unlawful discrimination, harassment or retaliation based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other protected characteristic as defined by applicable state or federal law. If you have a disability and need an accommodation in relation to the online application process, please contact NAtalentacquisition@werfen.com for assistance.
We operate directly in over 30 countries, and in more than 100 territories through distributors. Annual revenue is approximately $2 billion and more than 7,000 employees around the world comprise our Werfen team.
See All 1,345+ Senior Level Product Support Sales Representative Jobs
Find roles that match your experience and apply in just a few clicks.
Find JobsSenior Level Product Support Sales Representative Job Market
Who's Hiring
- Stripe55
- Amazon48
- JPMorganChase46
- Rippling30
- Meta20
Top Industries Hiring
- Technology & Software580
- Banking & Financial Services161
- Consulting & Professional Services93
- Electronics & Hardware81
- Investment & Asset Management51
Senior Level Product Support Sales Representative Jobs: Frequently Asked Questions
How do I get a senior level product support sales representative job?
Employers hiring at this level look for candidates who can own a full book of business, resolve escalated technical issues independently, and mentor junior representatives. A strong edge comes from demonstrating measurable outcomes, such as improved retention rates or upsell performance, and showing you can influence product feedback loops by translating customer pain points into actionable input for internal teams.
Which companies hire senior level product support sales representatives?
Companies hiring senior level product support sales representatives right now include Stripe, Amazon, and JPMorganChase, based on current listings on Migrate Mate as of November 2026. At this level, hiring tends to concentrate in established technology vendors, industrial manufacturers, and enterprise software companies where post-sale technical support directly protects contract renewals.
Are there remote senior level product support sales representative jobs?
Yes, though availability varies by industry and employer. About 42% of senior level product support sales representative openings are remote or hybrid as of November 2026, reflecting employer confidence in placing seasoned professionals in distributed roles. Fully on-site positions are more common in industries where hands-on product demonstrations or customer site visits are part of the senior responsibility set.
What makes a product support sales representative role senior level?
Senior level roles are defined by independent ownership of complex accounts, responsibility for escalation resolution without managerial oversight, and an expectation that you actively develop junior team members. The technical depth required is higher, often demanding fluency with the product at an engineering-adjacent level, and the sales component shifts toward strategic upselling and renewals rather than transactional closings.
Which industries hire the most senior level product support sales representatives?
Senior level product support sales representative roles concentrate in Technology & Software, Banking & Financial Services, and Consulting & Professional Services, based on current listings on Migrate Mate as of November 2026. These sectors rely heavily on long-term customer relationships and complex product ecosystems, where retaining a skilled senior representative directly impacts renewal revenue and reduces the cost of customer churn.